Itunes 11.1.2 keeps crashing on Maviericks... 3 times over 2 days

Question

Wooky Author

Level 1

17 points

Itunes 11.1.2 keeps crashing on Maviericks... 3 times over 2 days

Not sure what caused the crashes... kinda random to me. Copied the first part of the crash report from the console.

If anyone could notice what the reason is.... would be great.

Much appreciated

Y

++++++++++++++

Process: iTunes [849]

Path: /Applications/iTunes.app/Contents/MacOS/iTunes

Identifier: com.apple.iTunes

Version: 11.1.2 (11.1.2)

Build Info: iTunes-1112011001002031~1

Code Type: X86-64 (Native)

Parent Process: launchd [178]

Responsible: iTunes [849]

User ID: 501

Date/Time: 2013-10-24 22:07:07.956 -0400

OS Version: Mac OS X 10.9 (13A603)

Report Version: 11

Anonymous UUID: 5B19EFB8-E45A-DC98-6953-E3571DDDB86E

Sleep/Wake UUID: 72143218-7420-4AA6-A369-87C86F50897F

Crashed Thread: 8

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSDate typeIdentifier]: unrecognized selector sent to instance 0x600001204ff0'

terminating with uncaught exception of type NSException

abort() called

++++++++++++

iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.2)

Posted on Oct 27, 2013 1:08 PM

Reply

Answer 1

Wooky Author

Level 1

17 points

Oct 30, 2013 2:17 PM in response to Wooky

Okay, for what it's worth...since I am not getting any love... I did NVRAM reset and was able to stop crashing... not sure if I addressed core problem but seems stablized now...

Reply

Answer 2

Wooky Author

Level 1

17 points

Nov 1, 2013 12:15 PM in response to Wooky

A few days later, the problem came back... got on line chat with apple folks... recommend re-installing Mavericks, which I just did last night. I will keep you posted what happens.

http://support.apple.com/kb/PH13871 for instruction of re-install.

Y

Reply

Answer 3

Nov 1, 2013 12:45 PM in response to Wooky

Over the course of a few days I had 5 or 6 crashes of iTunes 11.1.2, crash reports were sent to Apple. Today iTunes has been up and running for about 6 hours, not a problem to be found.

However iTunesRadio has been just stopping for no apparent reason on my iMac and various iDevices including AppleTV.

Reply

Answer 4

Wooky Author

Level 1

17 points

Nov 2, 2013 4:24 AM in response to jackfrommontague

since the re-install, the crash been far less but still crashing. Wondering if this is a bug in Mavericks... not sure.

Reply

Answer 5

Nov 2, 2013 5:56 AM in response to Wooky

Same problem. iTunes 11.1.2 crashes randomly while listening to streamed radio station. Mavericks, iTunes 11.1.2, brand new iMac.

Reply

Answer 6

Wooky Author

Level 1

17 points

Nov 2, 2013 12:40 PM in response to stephan4711

Upon further trial and error... foudn out the crash was related to my new iphone 5s sync... Deleted plist file for itunes and iphone 5s back up file and restart itunes and re-backup. Seems quite stable so far.

Reply

Answer 7

Nov 2, 2013 1:49 PM in response to Wooky

Same here. iTunes 11.1.2 Mavericks. Same error.

Reply

Answer 8

jefisher

Level 1

8 points

Nov 3, 2013 7:31 AM in response to Wooky

Same here...been crashing on and off all weekend. Same error message, only started happening after upgrading to Mavericks...

Reply

Answer 9

Nov 27, 2013 5:09 AM in response to Wooky

This happens to me all the time too since i Updated. I'm on mountain lion though, so dont think its a mavericks bug. Wonder what causes this?

Also itunes doesnt connect to the internet for a while (like 4 hours) after my computer boots. But i AM connected.. safari works and all tests pass. Anyone else have this problem?

Reply

Answer 10

Wooky Author

Level 1

17 points

Nov 27, 2013 5:31 AM in response to trickillusion

for what it's worth, posting my case. My crash was due to backup file of my iphone 5s... took me a while the crash was related to syncing my new iphone. Here is what I did. I removed itunes.plist file from the library folder and remove the old back up file from itunes preference, and re-buid & re-sync. The problem was gone. Check out your crash log... u might find something (most cases, u don't but). Mine was showing some issues related to memory... This is how i fixed my issue. The worst case, u can try re-install Mavericks, not that hard at all... but takes time.

Good luck.

Reply