Mavericks files / directories in finder slow showing up

Eric Hildum wrote:

Then please reproduce the problem, collect the sysdiagnostics report, and submit the bug report to Apple

Yep, already done almost two months ago. See my related post.

Good, then will look forward to this issue finally getting resolved by Apple! 🙂 As brilor states, he submitted this info almost 2 months ago.

Tx for taking the time to respond Eric, but its clear the problem is universal in 10.9.1. So its not like Apple doesn't know about the problem

Must be a serious bug since Apple addressed the issue here, or in the IT press. I've been all over the web and it IS universal in mavericks upgrades. Our IT people have been on the horn to Apple and they plain & simple don't know why this is happening. Very unusual and surprised there isn't more outcry in the IT press and by Mavericks users. OH how I wish I hadn't upgraded to Mavericks. Photoshop CS apps open quicker than I can bring up a file open dialogue. Gads!

This single issue has singlehandedly submarined my effort to get more Mac's into the workplace as NO ONE wants to wait 10-20 seconds for a file dialogue box to open during a busy day of multi-tasking. Kills efficiency & creates a serious multi-tasking hiccup. Our head of IT works for me, but I honestly can't push the MAC issue with this serious bug.

APPLE ARE YOU LISTENING?

Honestly, I'm shocked as well that Apple hasn't addressed this critical issue yet! Guess now we know why Mavericks was offered for free! 😟

Jan 3, 2014 12:09 PM (in response to Eric Hildum)

Eric Hildum wrote:

Then please reproduce the problem, collect the sysdiagnostics report, and submit the bug report to Apple

brilor, has already told Eric he's submitted this info almost 2 months ago, and still no solution or even acknowledgement from Apple of the problem! Others have also submitted reports to Apple! Time to come out of denial Apple, and once and for all fix this issue!

me-hutch wrote:

Must be a serious bug since Apple addressed the issue here, or in the IT press.

AFAIK, Apple has NOT addressed the issue here on this forum and they don't. See my comment below.

me-hutch wrote:

APPLE ARE YOU LISTENING?

Apple does not monitor the forum. Either Apple feedback or Bug Reporter is a better target for your justifiable frustration.

By the way, I know of at least two open rdars on this issue: 15434435 and 15241878

me-hutch wrote:

This single issue has singlehandedly submarined my effort to get more Mac's into the workplace as NO ONE wants to wait 10-20 seconds for a file dialogue box to open during a busy day of multi-tasking.

Presumably the workaround solution for this issue( posted by Snaggletooth_De in this thread and the related thread) and the related issue isn't useable?

****, I'm getting this too. Finder is calling fsgetpath, getattrlist, and getxattr over and over for each file in a folder. No subfolders will display until that bug eventually quits.

i got it fixed by rebuilding the spotlight index

sudo mdutil -E -v -a

verstaerker2 wrote:

i got it fixed by rebuilding the spotlight index

sudo mdutil -E -v -a

Interesting and worth a try (if someone can verify this procedure is correct and safe) but why would this happen to begin with on a brand new MacBook Air?

The command is safe. It discards any existing index on all indexed volumes and creates new ones from the volume's files. This will take some time, and while the new indexes are being created you can expect your system to run a bit slowly. Depending on the volume of data, this could take several hours. Also, until the new indexes are complete you may not find all the files, contacts, or email you expect when doing a search.

The -v option causes the utility to print additional information about what it is doing, and can be omitted.

As for why this would be a problem on a new MacBook Air; I have no idea.

I had that set to always before loading Mavericks. I toggled it off then back on, suprisingly seems to allow "normal" finder action..

Thank you for the the tip

igirl1 wrote:

verstaerker2 wrote:

i got it fixed by rebuilding the spotlight index

sudo mdutil -E -v -a

...why would this happen to begin with on a brand new MacBook Air?

Deleting the Spotlight metadata with mdutil has not solved the issue for most( including me ) users on this thread. Finder slowdowns can occur for many reasons that are cured with standard maintenance such as the mdutil command shown by verstaerker2. The symptom on a brand new Macbook Air suggests your problem is the same as the majority posting on this thread. I would suggest reading the entire thread to learn all the steps people have tried. Also, you might try the workaround from SnaggleTooth_DE. If the workaround solves your issue, your machine has the same issue as most posters. Even if you aren't comfortable running a machine with this workaround installed( and that is understandable ), it is easy to remove and will confirm if you have the thread issue. If the workaround doesn't solve your issue, consider using some of the other troubleshooting ideas discussed in this thread. Good luck.

amamino's suggestion of setting the show scroll bar setting to "Always" worked for me. My folders now pop up immediately (as oppossed to the 15-30 or longer wait I was enduring). I open a lot of files during the day; so I was becoming very frustrated with this. I found the autoscroll bar feature buggy anyway - scrolll bars seem to pop in and out randomly.

It is quite clear that the slow finder population has several causes. I will repeat that people should report the issue they encounter in a bug report to Apple with a System Report and sysdiagnose of Finder. In addition, if they find a work around, also let Apple know what it was.

I have seen suggestions that one or more of the following contribute to the problem or solution:

1. corrupt index, fixed by running the command sudo mdutil -E -a from Terminal

2. Changing scrolling settings (see postings above)

3. Changing DNS servers to more responsive servers.

4. ensuring that all shared volumes are accessable (Finder blocks on network access?)

Your results may vary. Clearly, the observed symptom of slow Finder can be caused by many issues, which makes identifying and solving the problem(s) much more difficult.

System Reports can be generated from the detailed information in About this Mac, system diagnostics can be generated by running sudo sysdiagnose Finder from Terminal. The system diagnostics will supply the most information if they are obtained while the problem manifests. (That is, run it while you see slow population, not after.)