2 Replies Latest reply: Oct 27, 2013 4:22 PM by Apfaeffli
Apfaeffli Level 1 Level 1 (0 points)

My Apple TV is not showing any of my rentals at all. Even the category is missing completely. I have reset several times yo no avail! Anyone know what to do?


Apple TV
  • Winston Churchill Level 10 Level 10 (84,630 points)

    Welcome to the Apple community.

     

    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.

     

    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.

     

    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)

     

    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Apfaeffli Level 1 Level 1 (0 points)

    I logged completely out of my I Tunes account and then back in and it fixed the problem! Thanks so much!