1 Reply Latest reply: Oct 30, 2013 12:33 PM by Delgadoh
mcgodel Level 1 Level 1 (0 points)

I'd pre-order One Direction Midnight Memories and I can't find my confirmation email anywhere in my email and I pre-ordered it a month ago. I am just wondering if there is a way to get that back?


iOS 7.0.3
  • Delgadoh Community Specialists Community Specialists (1,405 points)

    Hey mcgodel,

     

    I found the following information about eventually downloading your prepurchased content:

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

     

    Also, if you want to view, cancel, or see the expected release dates for your pending pre-orders, you would follow these steps:

    1. Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
    2. From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.

     

    via: iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Welcome to Apple Support Communities!

     

    Sincerely,

    Delgadoh