email wont work

Question

Level 1

8 points

email wont work

Everytime I use my ipod touch my email won't work as my accounts tell me that the user name or password is incorrect.

This is wrong - I have re-entered all my details and still it says the same thing.

It was working fine up until mid summer last year, and since then, I have not changed any settings on the ipod or my other email devices....

Searching the web brings up an exhaustive list saying 're-enter your details and POW it works'.

It doesnt.

Anyone have any advice?

iPod touch, iOS 4.2

Posted on Oct 28, 2013 7:54 AM

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Answer 1

lllaass

Level 10

210,411 points

Oct 28, 2013 8:24 AM in response to PeteBUK

Can you access the account on another device (not web mail)?

Have you tried changing the password? If it is a Yahoo account that is typically required.

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Answer 2

PeteBUK Author

Level 1

8 points

Oct 28, 2013 8:51 AM in response to lllaass

Can access email on computer at home but nothing on this at all. Reluctant to change password on device for fear of confusing issue and rendering email unusable on another device!

It seems that the ipod is trying to send mail from one account even though im using a different account. Even when I switch between the two accounts, it stil comes up with the same problem.

It must be an ipod issue.

Any ideas?

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