After installing Mavericks (upgrade from ML) Compressor cannot be opened anymore. I get a message saying: "Impossible to open because of a problem",
Then a description suggests that this may not be compatible with the new Mac OS 10.9?? It also suggests to try to see if an update is available in the Apple Store, but it's not....
Anyone having the same issue?
Hey there Merlino,
It sounds like the Compressor application will not load at all after the upgrade to OS X 10.9. I found this article to help you troubleshoot it named:
Compressor 4: Troubleshooting Basics
http://support.apple.com/kb/TS3894
Here is an overview of the troubleshooting to be done.
Troubleshooting
2. Review Compressor 4 documentation
3. Verify that your computer meets the system requirements for Compressor 4
4. Ensure Compressor 4 is up to date
5. Verify that the ProApps QuickTime Codecs are installed
6. Make sure you're following the tips for importing source media into Compressor 4
7. Check third-party compatibility
8. Isolate the issue by using another user account
9. Remove the Apple Qmaster folder
Thank you for using Apple Support Communities.
Take care,
Sterling
Compressor 4
