1 2 Previous Next 19 Replies Latest reply: Oct 29, 2013 11:31 AM by lutra
lutra Level 1 Level 1 (0 points)

Hello,

My old "UFO" shaped Airport bit the dust. It lasted for about 7 years, so no complaints! My husband bought a new AIRPORT EXTREME a couple of years ago and so I took that out of it brand new box yesterday. I proceeded to set it up by connecting all the cables and plugged it in. It now has a slow flashing amber light and my iMac running OS 10.7.5 Lion has opened up the Airport Utility. It says that "THIS VERSION OF AIRPORT UTILITY REQUIRES THIS AIRPORT EXTREME USE FIRMWARE VERSION 7.3.1 OR LATER. USE AIRPORT UTILITY 5.6 TO UPDATE THIS BASE STATION. AIRPORT UTILITY 5.6 IS AVAILABLE AT AIRPORT SERVICE AND SUPPORT.

 

THE AE BASE STATION IS 802.11n (1st gen).

 

The Airport Utility running on my iMac currently is showing as version 6.3.1.

 

AND SO...... please advise me how to proceed.....


iMac, Mac OS X (10.7.5)
  • 1. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    You can download a copy of the 5.6 version of this utility directly from Apple Support Downloads at the following link: AirPort Utility 5.6 for Mac OS X Lion.

  • 2. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    Thank you! Oddly enough, when I went to the page with downloads, the one I had was for Leopard/Snow Leopard and did not show any other choices for an older OS.

     

    Please tell me when I download this version, does it then overwrite the current Airport Utility 6.3.1 ? Or do I have to uninstall it or something first?

     

    I just want to prepare myself for how this will proceed....

  • 3. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    Please tell me when I download this version, does it then overwrite the current Airport Utility 6.3.1 ? Or do I have to uninstall it or something first?

    The installation of 5.6 won't affect the existing 6.3.1 installation. Both will work just fine as standalone applications with no coexistance issues.

  • 4. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    Alright then, HERE goes!

  • 5. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    I have tried, albeit, unsucessfully, to download the 5.6 for Lion. It says THE INSTALLER ENCOUNTERED AN ERROR THAT CAUSED THE INSTALLATION TO FAIL. CONTACT THE SOFTWARE MANUFACTURER FOR ASSISTANCE. This isn't good! Any ideas what could be causing it to fail.

  • 6. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    Hmmm. I haven't seen that one before. Would you please double-check that you are running OS X Lion 10.7.5.

     

    If it is, is your user account on the iMac the only one? That is, does it have Administrator privileges?

  • 7. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    Yes, indeed, I am running OS X LION 10.7.5. I am seeing that other posts about this difficulty. I am not sure what  you mean about Administrator privileges? I guess I am the only one on using this mac.

  • 8. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    Perhaps I need to take the AE to another mac using an older OS and try upgrading the firmware from there. I have an older iMac at work which still runs LEOPARD. I could try that, right?

     

    And then if I can get 5.6 for LEOPARD on that, I could upgrade the AE.

     

    How would it then perform when I bring it back home and hook it up. Will the Airport Utility 6.3.1 which is currently running on my home Mac function okay in conjuntion with the upgraded Airport Extreme Base Station.....

     

    THIS IS ALL REALLY CONFUSING !

  • 9. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    Perhaps I need to take the AE to another mac using an older OS and try upgrading the firmware from there. I have an older iMac at work which still runs LEOPARD. I could try that, right?

    The 5.6 version of the AirPort Utility I provided the link for is designed for OS X Lion running 10.7.2 or later. Since you verified that you are running 10.7.5 this should have installed without any issues.

     

    Since you have a Mac running Leopard that is certainly worth a try using the AirPort Utility already installed on it.

     

    How would it then perform when I bring it back home and hook it up. Will the Airport Utility 6.3.1 which is currently running on my home Mac function okay in conjuntion with the upgraded Airport Extreme Base Station.....

     

    THIS IS ALL REALLY CONFUSING !

    Yes. 6.3.1 is compatible with all 802.11n or 802.11ac AirPorts. It will NOT work with older 802.11b or 802.11g AirPorts ... and yes this has been confusing for most of us as well.

     

    The 6.x version of the utility mirrors the design used on the iOS devices. Unfortunately, it is a bit less functional than the version it replaced. Furthermore, OS X Mavericks abandoned support for version 5.x all together so a number of 802.11b/g base station users were left without a means to administer their devices.

  • 10. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    By default if you only have one user account on your Mac it has Administer privileges. These provide the user with greater control of their computer to make changes.

     

    Sometimes we see issues with software installation when a user does not have these privileges.

  • 11. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    Okay, I will take this all to work tomorrow and see if I can get the 5.6 Utility on that mac to install the firmware requested for this AE with 802.11n (1st gen).

     

    Thank you for enlightening me on how this all pans out with future operating systems.... OH, MY! This is truly creating a lot of excessive troubles in my opinioin. I am just about ready to go out and buy another brand of router! Except I know my husband paid quite a bit for this one at the time and so I will try first.

     

    Was there something you needed me to try in the "administrator" direction?

  • 12. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    Was there something you needed me to try in the "administrator" direction?

    I was just making sure that you had these with your user account. If not, I was going to ask you to log-off, and then, log back on with an Administrator account ... and then, try installing the AirPort Utility again.

     

    Since you are already using an Administrator account this won't be necessary.

  • 13. Re: setting up Airport Extreme
    lutra Level 1 Level 1 (0 points)

    I will report back tomorrow to let you know if I have any success.

     

    P.S. I did read some other posts on here about this problem with people not being able to download the 5.6 for LION with the same ERROR message during installation. Then a bunch of other links to try using some other way of extracting, etc. -- and unpackage type of download..... SOUNDS like MORE confusion to me.

  • 14. Re: setting up Airport Extreme
    Tesserax Level 8 Level 8 (48,245 points)

    There is a workaround for installing 5.6, but it was intended for folks running OS X Mountain Lion. However, it seems to work for Lion as well. I will post the instructions for you here, but you may want to try using the Leopard Mac first ... but I'll leave that up to you if you are feeling adventureous.

     

    Here are the basic steps to install version 5.6 under OS X Lion (versions 10.7.3 +) or OS X Mountain Lion using CharlesSoft's Pacifist. Note: You can try Pacifist for free to perform these steps, but I would recommend buying it as it's a very useful program.

     

    1. If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
    2. Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
    3. Run Pacifist.
    4. Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
    5. The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
    6. Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.

     

     

     

    You can now run the AirPort Utility from the Utilities folder.

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