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Disk not ejected properly

Hi I'm having this issue since I upgraded to Mavericks where almost every time I put my computers to sleep I get the "Disk not ejected propoerly" message and every disk but the system one is not mounted and cannot be found by Disk Utility.


I have a Mac Mini late 2009 and a Macbook Pro 15 mid 2009 and I'm having this issue in both machines. Never had any issues before in any of my machines, not in Leopard, Snow Leopard or Lion.


On my Mini I have two external USB drives and on my MBP I have a SSD, where the system is installed, and a HD (I replaced my optical drive with a bay to install the extra disk).


I researched the issue and found a couple of threads where people sugested to buy a 3rd party app that would unmount the disks at sleep and remount them at wake, but I think this shouldn't be a issue, since it never happened with any version of OSX I had used before.


Is anybody else having this issue as well? Is there any word from Apple on this subject? Can I hope for a fix?


Thanks

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 28, 2013 9:55 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2014 12:05 AM

Hi All


I am not sure if the fix I am about to relay will work for everyone here BUT it has certainly worked for me!


I have a new MBPr which I migrated from my old MBPr and immeadiatly started to get the problems described in this forum.


I have investigaed most of the solutions suggested here and elsewhere without any success, I did install Jettison but while this masked the problem it actually stopped most of my backups working!


So I called Apple support and pushed it very hard until I had a Teir 2 person on the line and she was incredibly helpful, supportive and instisted she woudl ge the problem fixed and she delivered.


She pinned the problem down to the migration from the older machine/prefs corruption.


I will try and record here exactly what we did.


Instructions


1. Pull out your ethernet cable and disable WiFi and any other network connectivity you have.


2. Open Finder, go to your computer and then select you Macintosh HD (or whatever you have renamed it).


3. Go to Macintosh HD - Library - Preferences


4. Scroll all the way to the bottom of the list and you ewill see a folder called SystemConfiguration


5. Pull this folder onto the desktop.


6. Go to System Preferences - Sharing and change the name of your computer, even just a litlle bit.


7. Reboot


8. Re-enable Wifi and Ethernet


9. If you have installed Jettison, remove it and remove it from your start up items.


You shoudl be good to go.


My machine was constantly ejecting my USB drive, even if left for onnly 10-15 minutes, since doing this I have not had one single ejection and I am into 48 plus hours of run time.


If you like what Jettison does but don't want to eject the disks everytime your computer sleeps and it will!, then try UnDock from the Mac App store.


Very similar functionality BUT it is a manual process.


In my case if I am going to be going out I will simply use the key combo I hae seletced Ctrl-Alt-Command plus U and all my external devices undock.


I really hope this helps one or more you you guys.


Robin

493 replies

Jan 23, 2017 8:52 AM in response to JScott

JScott has mentioned that he's seeing the DNEP error with Firewire-connected drives. The thread has gotten too long to easily read all 33 pages, but I thought I'd ask if anyone following has seen it with Thunderbolt-connected drives.


Since upgrading to macOS Sierra, my USB connected drives have mostly been error free, but I now see the DNEP message for my TB drives every time after my iMac 5K has been sleeping overnight (sleeping it for an hour or two during the work day does not seem to do it). Only once have I experienced an actual problem other than the annoyance of deleting the error messages. On one occasion, Sierra somehow created an alias for my external drive, and I suspect that it was related to this DNEP issue. That changed the name of the drive's Mount Point ("Data 1" was changed to "Data 1 1", and that name change caused confusion for several applications that were set to create backups to that drive.


Anyone seeing the DNEP with Thunderbolt-connected drives?

Jan 23, 2017 5:41 PM in response to milleron

Actually, my FireWire drive is connected to my 2015 iMac via Thunderbolt (failed to include that detail, I see). I use an Apple Thunderbolt to FireWire connector. So, yes, technically my drive is Thunderbolt connected.


Since I posted my update on January 7th, I have seen a few more DNEP errors, though not as many as I had been seeing in December. They do occur after overnight or longer sleep, not after brief sleep, like Milleron's report. I have not experienced seeing an alias getting created. I am still on Yosemite but will upgrade to Sierra one of these weekends.

Mar 18, 2017 5:40 PM in response to iPhabio

There's been much talk of this issue going away with an upgrade to Sierra. For me, that is not the case. My mid-2009 Macbook Pro running Yosemite was handling my 3 external LaCie drives just fine. 2 are daisy-chained Firewire, and 1 is USB. None of these drives have their own power-supplies, but are powered by the data ports (travel-drives). They've always treated me great.
Last month I bought a new MacBook Pro and migrated my system from my old machine. The new machine came with El Cap and the involuntary dismounts (also a mtn. biking term) started right away. I can get a dozen error messages on my desktop. I read this thread and was inspired by the theory that Sierra was the fix, so I jumped on that upgrade. Nothing has changed. Interestingly, it seems to only be the Firewire drives (now running through a Thunderbolt adapter) that are having the issue. The USB drive seems to be solid. I have tried both suggested fixes: Energy Saver "Put HDs to sleep...." setting; and the Spotlight, adding drives to Privacy list...with a system restart for good measure...to no avail. I have Time Machine disabled (using it manually, periodically). Since my machine is new, I'm going to call Apple support and try to get a fix, or at least some acknowledgment, right from the horse's mouth..

Apr 25, 2017 3:51 PM in response to iPhabio

"Plus one" on the Sierra doesn't fix the problem. Neither does moving to a new Macbook Pro.


I have a brand new, MacBook Pro (15-inch, 2016) with touch bar, etc. that came stock with macOS Sierra (upgraded now to ver. 10.12.4.) I get 14 DNEP errors on my desktop every time I come back to my desk and wake my machine. I have one 2TB Seagate GoFlex Desk Media drive that I use for Time Machine backups.


C'mon Apple. This is an ISSUE. Please address it.


BTW, this also happened on my last MacBook Pro, which was a 2013 model. This is an OS issue. It is not drive or cable or even Apple machine version dependent. Please put some unimaginably smart engineer (I know you have many of them) on this and find the bug. It's certainly not hard to reproduce, and you have about a thousand of us that have the problem who would love to test it for you.


Please? Please, oh please.

Sep 1, 2017 5:18 AM in response to iPhabio

I ran into the same problem. In my case, the culprit was the type of surge suppressor I was using. This is the kind that turns off power to all the the outlets when the main outlet senses that the device plugged into it has powered off. When my iMac, plugged into the main outlet, went to sleep, this was sufficient to turn off power to all the other outlets, including those that my external drives were plugged into. After I plugged those drives into a second surge suppressor, they now remain powered on when the iMac is sleeping and I no longer get the "Disk not ejected properly" message. An added bonus is that the drives spin down during sleep, whether or not I tick the "Put hard disks to sleep when possible" checkbox in Energy Saver, and whether or not I select the "Automatic" setting on the drives' three-position on/off switch.

Disk not ejected properly

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