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NO output device showing up

I have a mac mini with a new 10.8.5 and the sound effects are greyed out and there are no options for output device. needless to say I have no audio.

any ideas?


thanks!

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Oct 28, 2013 5:42 PM

Reply
5 replies

Oct 28, 2013 9:03 PM in response to michaellavine

Hello,


Long shot, but...

Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back

Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.


If that doesn't help Reinstall the OS.

Oct 28, 2013 11:24 PM in response to michaellavine

Take each of the following steps that you haven't already tried.

1. Start with the steps recommended in this support article.

2. If your model has an audio-out (headphone) port, and a red light is coming from it, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.

If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.

3. Boot in safe mode. Don't log in; just reboot as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.

4. Reset the NVRAM.

5. Reset the SMC.

6. Reinstall OS X after backing up all data.

7. Make a "Genius" appointment at an Apple Store.

NO output device showing up

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