Problem Updating Windows Apps After 8.1 Upgrade (0x80070002)
Hi there,
I have a Macbook Pro using BootCamp to run Windows 8 Pro natively. Yesterday I upgraded to Windows 8.1 Pro through the Windows Store. It took awhile to update. Everything seemed to have ran fine except I had to update my BootCamp to 5.x due to some trackpad issues.
Other than that, I'm trying to update the Windows Store apps (Bing Finance, Sports, Skype, etc.) from the Windows Store, but I keep getting this error:
"This app wasn't installed - view details."
Clicking gives me this message:
"Something happened and this app couldn't be installed. Please try again. Error code: 0x80070002"
I've tried running WSReset.exe, renaming SoftwareDistribution, running some of the utilities from Microsoft to no avail.
I dug into the event logs, and here's the message:
"Fault bucket -368791752, type 5
Event Name: WindowsStoreUpdateFailureV1
Response: Not available
Cab Id: 0
Problem signature:
P1: 9600
P2: 776
P3: 71
P4: 1
P5: US
P6: en-US
P7: 120
P8: -2147024894
P9: Microsoft.BingTravel_8wekyb3d8bbwe
P10: "
And a couple others:
"Fault bucket , type 0
Event Name: AppxDeploymentFailureBlue
Response: Not available
Cab Id: 0
Problem signature:
P1: 80070002
P2: 10
P3: 3
P4: windows.MRT
P5: 6.3.9600.16410
P6: 306
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\Temp\AppXDeploymentServer_76B32AFB-CCBE-0000-223D-B376BECCCE01.evtx
C:\Windows\Temp\AppXPackaging_76B32AFB-CCBE-0000-223D-B376BECCCE01.evtx
C:\Windows\Temp\AppxErrorReport_76B32AFB-CCBE-0000-223D-B376BECCCE01.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_80070002_809e3d1557 8f35fb1638c464f8cf3735394e69c8_00000000_cab_1662860d
Analysis symbol:
Rechecking for solution: 0
Report Id: 4cdaf114-38e2-11e3-beab-e4ce8f42b94d
Report Status: 20
Hashed bucket: "
"Fault bucket , type 0
Event Name: WindowsUpdateFailure2
Response: Not available
Cab Id: 0
Problem signature:
P1: 7.9.9600.16403
P2: 80070002
P3: 0A595815-FA7B-4498-BCEA-1B1BDC684DE3
P4: Install
P5: 101
P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
P7: 80070002
P8:
P9:
P10:
Attached files:
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: 4fd6426b-38e2-11e3-beab-e4ce8f42b94d
Report Status: 262160
Hashed bucket: "
Hope this helps.
Thanks guys,
-Steve
MacBook Pro, Windows 8