0 Replies Latest reply: Oct 28, 2013 7:36 PM by StephenPAdams
StephenPAdams Level 1 Level 1 (0 points)

Hi there,

 

I have a Macbook Pro using BootCamp to run Windows 8 Pro natively. Yesterday I upgraded to Windows 8.1 Pro through the Windows Store. It took awhile to update. Everything seemed to have ran fine except I had to update my BootCamp to 5.x due to some trackpad issues.

 

Other than that, I'm trying to update the Windows Store apps (Bing Finance, Sports, Skype, etc.) from the Windows Store, but I keep getting this error:

 

"This app wasn't installed - view details."

 

Clicking gives me this message:

 

"Something happened and this app couldn't be installed. Please try again. Error code: 0x80070002"

 

I've tried running WSReset.exe, renaming SoftwareDistribution, running some of the utilities from Microsoft to no avail.

 

I dug into the event logs, and here's the message:

 

"Fault bucket -368791752, type 5

Event Name: WindowsStoreUpdateFailureV1

Response: Not available

Cab Id: 0

 

Problem signature:

P1: 9600

P2: 776

P3: 71

P4: 1

P5: US

P6: en-US

P7: 120

P8: -2147024894

P9: Microsoft.BingTravel_8wekyb3d8bbwe

P10: "

 

And a couple others:

 

"Fault bucket , type 0

Event Name: AppxDeploymentFailureBlue

Response: Not available

Cab Id: 0

 

Problem signature:

P1: 80070002

P2: 10

P3: 3

P4: windows.MRT

P5: 6.3.9600.16410

P6: 306

P7:

P8:

P9:

P10:

 

Attached files:

C:\Windows\Temp\AppXDeploymentServer_76B32AFB-CCBE-0000-223D-B376BECCCE01.evtx

C:\Windows\Temp\AppXPackaging_76B32AFB-CCBE-0000-223D-B376BECCCE01.evtx

C:\Windows\Temp\AppxErrorReport_76B32AFB-CCBE-0000-223D-B376BECCCE01.txt

 

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_80070002_809e3d1557 8f35fb1638c464f8cf3735394e69c8_00000000_cab_1662860d

 

Analysis symbol:

Rechecking for solution: 0

Report Id: 4cdaf114-38e2-11e3-beab-e4ce8f42b94d

Report Status: 20

Hashed bucket: "

 

"Fault bucket , type 0

Event Name: WindowsUpdateFailure2

Response: Not available

Cab Id: 0

 

Problem signature:

P1: 7.9.9600.16403

P2: 80070002

P3: 0A595815-FA7B-4498-BCEA-1B1BDC684DE3

P4: Install

P5: 101

P6: Unmanaged {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}

P7: 80070002

P8:

P9:

P10:

 

Attached files:

 

These files may be available here:

 

 

Analysis symbol:

Rechecking for solution: 0

Report Id: 4fd6426b-38e2-11e3-beab-e4ce8f42b94d

Report Status: 262160

Hashed bucket: "

 

Hope this helps.

 

Thanks guys,

-Steve


MacBook Pro, Windows 8