Previous 1 2 Next 27 Replies Latest reply: Oct 12, 2014 8:37 AM by bjhardick Branched to a new discussion.
auromira Level 1 (0 points)

I just upgraded to Mavericks. Here is what I find shocking...

 

 

1. Mavericks will NOT sync Apple Contacts with Google Contacts and vice-versa.

 

2. During the upgrade, Mavericks linked some of my Apple Contact cards with Google Contacts, but not all of them. It need to be clarified that linking is not syncing. Worse, it corrupted data, and deleted some of the contacts on Google Contacts.

 

3. Similarly, Apple Contacts will not sync with Linkedin or Facebook Contacts.

 

4. When I contacted Apple, Level 1 support had not idea and assumed that adding a Google Account with automatically sync Apple Contacts with Google Contacts as it did in OS Mountain Lion. Level 2 support did not have much of an idea either, but called me this morning to say that the matter has been escalated, and confirmed that OS X Maverick does NOT sync Apple Contacts with Google Contacts.

 

 

CAUTION before upgrading to Mavericks:

 

5. Your Google Contacts / Android devices will not be updated by Apple Contacts, and vice-versa.

 

6. Your Facebook / Linkedin contats will not be updated by Apple Contacts, and vice-versa.

 

 

The workaround:

 

7. Before upgrade, ensure that your Mountain Lion or earlier address book in synced with Google Contacts.

 

8. After upgrade, go to Contacts > Preferences > General > Default Account, and choose your Google Account as your default account. You will now add New Contact (or update existing Google Contacts) in Google Contacts, which your android devices can sync with. You will also see your Google Contacts in Apple Contacts. However, Apple Contacts will NOT sync with Google Contacts and vice-versa.

 

Welcome to Mavericks...


MacBook Pro (15-inch 2.4/2.2 GHz), OS X Mavericks (10.9)
  • alls0rts Level 1 (0 points)

    I lost the ability to set default account in Mountain Lion, it continues to be missing in Mavericks...  Update: it is now available again.

     

    However, I see no settings Under Contacts -> Preferences -> Accounts -> On My Mac (Local).  nothing is displayed under account information. Its just a grey box.

     

    I believe this first occurred when I enabled syncing of contacts to iCloud, thought I would give that a go.

     

    Screen Shot 2013-11-03 at 19.07.04.png

     

    Message was edited by: alls0rts Once I enabled Google Contacts the default setting was then shown under General settings.

  • Yte Kght Level 1 (0 points)

    So .. what does this mean? .. we cannot keep the OSX contact and Google Contacts in sync. 

     

    That would be a negative ..

  • Eric Root Level 9 (50,458 points)

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

  • jean-christophe (Paris) Level 1 (0 points)

    I got the same problem and have send a user feedback as well. I cannot stand to be trapped like that with Apple removing important interoperability functionalities without notice. This is not what you expect from such a manufacturer

  • McFly_Marty Level 1 (0 points)

    I called Apple support and after removing and the adding back my Google account information synching of Contacts between Google and Apple Contacts is working again. Hope this solves the issue for others as well.

  • auromira Level 1 (0 points)

    With all due respect @McFly_Marty, kindly do not mislead readers. As funny as it may sound, but you have been taken for a royal ride by Apple Support. Keep in mind that the tough taskmaster Steve Jobs, is no longer there, and it is no surprise that Apple’s innovations are sliding.

     

    You probably have chosen Google as your default account under "Contacts > Preferences > General > Default Account”.

     

    Now, when you add New Contact (or update existing Google Contacts) in Google Contacts, you will also see your Google Contacts in Apple Contacts. However, Apple Contacts will NOT sync with Google Contacts and vice-versa.

     

    Try disabling your Google account in Apple Contacts, and all your new contacts are no longer in Apple contacts. Therefore Apple contacts is not syncing with Google Contacts.

     

    Therefore, read the following from my original post again.

     

    “1. Mavericks will NOT sync Apple Contacts with Google Contacts and vice-versa.

     

    4. When I contacted Apple, Level 1 support had no idea and assumed that adding a Google Account will automatically sync Apple Contacts with Google Contacts as it did in OS Mountain Lion. Level 2 support did not have much of an idea either, but called me this morning to say that the matter has been escalated, and confirmed that OS X Maverick does NOT sync Apple Contacts with Google Contacts.

     

    CAUTION before upgrading to Mavericks:

     

    5. Your Google Contacts / Android devices will not be updated by Apple Contacts, and vice-versa.

     

    6. Your Facebook / Linkedin contacts will not be updated by Apple Contacts, and vice-versa.

     

    The workaround:

     

    8. After upgrade, go to Contacts > Preferences > General > Default Account, and choose your Google Account as your default account. You will now add New Contact (or update existing Google Contacts) in Google Contacts, which your android devices can sync with. You will also see your Google Contacts in Apple Contacts. However, Apple Contacts will NOT sync with Google Contacts and vice-versa.”


     

    Welcome to Maverick disaster...

  • McFly_Marty Level 1 (0 points)

    I do apologise! Synching the local Google contacts with Google didn't work for me and now does but auromira is right, this is different from the contacts "On My Mac". Sorry for the confusion, I'm new to Macs and just thought I could help. Thanks for picking this up auromira!

  • areopagetica Level 1 (0 points)

    Unbelievable. Apple has used Mavericks to make it impossible to sync calendar and contacts with Google, Android and most everything else (except its iPhones.)  This is a scandal and blatently anticompetitive behaviour that the AGs should jump on.

  • Lola144 Level 1 (0 points)

    I'm just trying to find where it put ALL of my contacts. . . not just google, but apple, on my mac all contacts are hiding or gone???  Who can help me find them?  I tried the export file, but that doesn't do anything? 

  • Fergus Meiklejohn1 Level 1 (65 points)

    I think the consequence more accurately is that google will not now be allowed to sync with icloud.  If we abandon icloud however (disabling the icloud contacts) and then add a google account we can continue to use the contacts app on OSX mavericks with google handling the syncing between, say an android device and your mac.  the same is true for calendar.  It's a weird move from apple because it drives us into the arms of google.

  • djerns Level 1 (0 points)

    I found this and it worked!  Don't know the technical side of how...and when you look at your GMAIL account it adds contacts to the list...but for some reason - this worked!  My contacts that were on GMAIL have been corrected in my Contacts on my mac w/ Mavericks. And I've tested changes on the mac, ios, etc - they all sync! What a novel concept!

     

    http://jimmymacsupport.com/set-up-mac-to-access-google-contacts/#comments

  • seansoloxxx Level 1 (0 points)

    I have never set up my gmail account on this computer until today and it works great running mavericks. While Mavericks is no longer using syncservices, (HT5847) google contacts are syncing great with 2 different accounts. Set up by simply adding into system preferences>internet accounts and choosing google.

  • greiff Level 1 (0 points)

    I also did not expect that with the new mavericks

    and I have searched for hours. - But.....

    Since last week I use CalDav and CardDav and it works fine for calendar an contacts.

    So I now can sync my ipad, my macbook and even an android phone ! ! !

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