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User profile for user: CyberVoyou
CyberVoyou Author
User level: Level 1
0 points

New iMac 27" (Late 2013) - Kernel Panic every day

Hi,

I used Apple product since very long time and I never experience any issues with them. I just have replaced my iMac 27" (Early 2010) by the new one iMac 27" (Late 2013) and since that, I got every day a kernel panic on it.


I did this already :


1) Diagnotic Analysis a couple of time = No error found.

2) Memory Analisys with a third party software = No error found.

3) Reset a couple of time the NVRAM with Cmd + Opt + P + R = Nothing has changed after that.

4) Unplug every USB devices on my iMac for 3 days to see if any of them is related = Nothing has changed either.

5) Install Maverick after that = Nothing has changed either.

6) Open a service request with Apple Support, they asked to do a reinstallation of my iMac, I did it twice = Nothing has changed.

7) Remove my 32G of RAM and replaced it in a different order to see if it could be that = Nothing has changed.


I'm out of ideas here and Apple don't seem to want to help further to analyse my Kernel Panic logs.


I will post 3 of them, if anyone with that kind of experience can look at it and be able to give me at least a direction to take with my new iMac to resolv this big annoying issue for me, it will be VERY appreciated.


-------------------------------------------------------------------------------- --------------------------------------------------------------------

Anonymous UUID: 0457D837-8418-5250-42B4-77A51EDA5D5E



Fri Oct 25 11:32:38 2013

panic(cpu 2 caller 0xffffff80084dc19e): Kernel trap at 0xffffff8008413f70, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xfffffe0e6110f9af, CR3: 0x0000000047efe034, CR4: 0x00000000001606e0

RAX: 0xffffff8398443e8d, RBX: 0x00000000000023b7, RCX: 0xffffff8398443e70, RDX: 0xffffff8398443e6c

RSP: 0xffffff8398443df0, RBP: 0xffffff8398443ec0, RSI: 0xffffff8398443e58, RDI: 0x00000000b7000000

R8: 0xffffff80489e1000, R9: 0x0000000000000000, R10: 0x0000000000008000, R11: 0x0000000000000206

R12: 0x0000000000000000, R13: 0xffffff8048d18e10, R14: 0xffffff80489e1348, R15: 0xffffff8048d18e10

RFL: 0x0000000000010286, RIP: 0xffffff8008413f70, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffe0e6110f9af, Error code: 0x0000000000000002, Fault CPU: 0x2



Backtrace (CPU 2), Frame : Return Address

0xffffff8398443a80 : 0xffffff8008422f69

0xffffff8398443b00 : 0xffffff80084dc19e

0xffffff8398443cd0 : 0xffffff80084f3606

0xffffff8398443cf0 : 0xffffff8008413f70

0xffffff8398443ec0 : 0xffffff8008414da5

0xffffff8398443ef0 : 0xffffff800841dfdf

0xffffff8398443f70 : 0xffffff80084c921d

0xffffff8398443fb0 : 0xffffff80084f3e26



BSD process name corresponding to current thread: WindowServer



Mac OS version:

13A603



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000008200000

Kernel text base: 0xffffff8008400000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)



System uptime in nanoseconds: 29716804935439

last loaded kext at 14585661945: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f8a8fa000, size 77824)

last unloaded kext at 83609517506: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8a8e7000, size 8192)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleIntelHD5000Graphics 8.1.8

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklight 170.3.5

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 8.1.8

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelFramebufferAzul 8.1.8

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.AppleUSBODD 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4360 800.21.45

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.CoreStorage 380

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1



System Profile:

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

USB Device: USB 3.0 HUB



USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 HUB



USB Device: Apple USB SuperDrive

Thunderbolt Bus: iMac, Apple Inc., 23.10


-------------------------------------------------------------------------------- ----------------------------------------------------

Anonymous UUID: 0457D837-8418-5250-42B4-77A51EDA5D5E



Sat Oct 26 23:32:39 2013

panic(cpu 0 caller 0xffffff801c4dc19e): Kernel trap at 0xffffff801c698f39, type 6=invalid opcode, registers:

CR0: 0x000000008001003b, CR2: 0x00006000132c8a48, CR3: 0x000000001f076000, CR4: 0x00000000001606e0

RAX: 0x00005ddd208b825e, RBX: 0xffffff805b257748, RCX: 0x0000000000000018, RDX: 0x00005ddd208b825e

RSP: 0xffffff83a9a7aea0, RBP: 0xffffff83a9a7af20, RSI: 0xffffffffff000000, RDI: 0xffffffffffffffff

R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0x000000008e1a8000, R11: 0xffffffffffffffff

R12: 0xffffff805b25efa0, R13: 0x00005ddd20000000, R14: 0xffffff805b2609a0, R15: 0xffffff805b25efa0

RFL: 0x0000000000010206, RIP: 0xffffff801c698f39, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00006000132c8a48, Error code: 0x0000000000000000, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff83a9a7ab30 : 0xffffff801c422f69

0xffffff83a9a7abb0 : 0xffffff801c4dc19e

0xffffff83a9a7ad80 : 0xffffff801c4f3606

0xffffff83a9a7ada0 : 0xffffff801c698f39

0xffffff83a9a7af20 : 0xffffff801c6961ce

0xffffff83a9a7af40 : 0xffffff801c629f47

0xffffff83a9a7af60 : 0xffffff801c62bb33

0xffffff83a9a7b080 : 0xffffff801c6cc151

0xffffff83a9a7b390 : 0xffffff801c6db7cb

0xffffff83a9a7b4c0 : 0xffffff801c6dae99

0xffffff83a9a7b6a0 : 0xffffff801c6d46be

0xffffff83a9a7bae0 : 0xffffff801c6c8426

0xffffff83a9a7bb30 : 0xffffff801c6c8722

0xffffff83a9a7bd10 : 0xffffff801c6b688d

0xffffff83a9a7bd30 : 0xffffff801c652273

0xffffff83a9a7bd60 : 0xffffff801c63364e

0xffffff83a9a7be00 : 0xffffff801c62ad1c

0xffffff83a9a7beb0 : 0xffffff801c631cb4

0xffffff83a9a7bfb0 : 0xffffff801c4d6aa7



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13A603



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x000000001c200000

Kernel text base: 0xffffff801c400000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)



System uptime in nanoseconds: 129581070673530

last loaded kext at 95257253397166: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9e9ef000, size 348160)

last unloaded kext at 83483475293: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9e8e7000, size 8192)

loaded kexts:

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.GeForce 8.1.8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleIntelHD5000Graphics 8.1.8

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelFramebufferAzul 8.1.8

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.AppleUSBODD 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4360 800.21.45

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleSMC 3.1.6d1

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.CoreStorage 380

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1



System Profile:

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

USB Device: FaceTime HD Camera (Built-in)

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: Apple USB SuperDrive

Thunderbolt Bus: iMac, Apple Inc., 23.10



-------------------------------------------------------------------------------- ----------------------------------

Anonymous UUID: 0457D837-8418-5250-42B4-77A51EDA5D5E


Tue Oct 29 02:01:37 2013

panic(cpu 4 caller 0xffffff8017edc19e): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000007422407f, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0xffffff8071b423c0, RCX: 0x0000000031cec842, RDX: 0xffffff805ccf0001

RSP: 0xffffff83a6ef3d20, RBP: 0xffffff806345b240, RSI: 0x0000000000000000, RDI: 0xffffff805ccf0ba0

R8: 0x0000000000000000, R9: 0x00000000e8adafed, R10: 0x00000000000002b0, R11: 0x0000000000000000

R12: 0xffffff805b865840, R13: 0x0000000000000000, R14: 0xffffff805e704020, R15: 0xffffff806ab95240

RFL: 0x0000000000010286, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x4



Backtrace (CPU 4), Frame : Return Address

0xffffff83a6ef39b0 : 0xffffff8017e22f69

0xffffff83a6ef3a30 : 0xffffff8017edc19e

0xffffff83a6ef3c00 : 0xffffff8017ef3606

0xffffff83a6ef3c20 : 0x0

0xffffff806345b240 : 0xffffff806345be40

0xffffff80634e7860 : 0xffffff806345b240

0xffffff8063abc120 : 0xffffff80634e7860

0xffffff80634fd3e0 : 0xffffff8063abc120

0xffffff8063e4e7e0 : 0xffffff80634fd3e0

0xffffff80653c3de0 : 0xffffff8063e4e7e0

0xffffff8065408260 : 0xffffff80653c3de0

0xffffff8063ad4c20 : 0xffffff8065408260

0xffffff80642b7aa0 : 0xffffff8063ad4c20

0xffffff806423cf60 : 0xffffff80642b7aa0

0xffffff8064219ae0 : 0xffffff806423cf60

0xffffff8063abdec0 : 0xffffff8064219ae0

0xffffff8064128060 : 0xffffff8063abdec0

0xffffff806e2a8de0 : 0xffffff8064128060

0xffffff80680598c0 : 0xffffff806e2a8de0

0xffffff8068059bc0 : 0xffffff80680598c0

0xffffff8063aa3000 : 0xffffff8068059bc0

0xffffff8067e614e0 : 0xffffff8063aa3000

0xffffff8063aa3120 : 0xffffff8067e614e0

0xffffff8063aa35a0 : 0xffffff8063aa3120

0xffffff8067e7aa40 : 0xffffff8063aa35a0

0xffffff8063aa3360 : 0xffffff8067e7aa40

0xffffff8067e89ec0 : 0xffffff8063aa3360

0xffffff8067e89a40 : 0xffffff8067e89ec0

0xffffff8067e896e0 : 0xffffff8067e89a40

0xffffff806e7477e0 : 0xffffff8067e896e0

0xffffff806e7478a0 : 0xffffff806e7477e0

0xffffff806e7d6120 : 0xffffff806e7478a0

0xffffff8063aa3d80 : 0xffffff806e7d6120

0xffffff806e7d6060 : 0xffffff8063aa3d80

0xffffff806e7d6000 : 0xffffff806e7d6060

0xffffff806e808f80 : 0xffffff806e7d6000

0xffffff806e808f20 : 0xffffff806e808f80

0xffffff806e808ec0 : 0xffffff806e808f20

0xffffff806e748860 : 0xffffff806e808ec0

0xffffff806e7488c0 : 0xffffff806e748860

0xffffff806e748980 : 0xffffff806e7488c0

0xffffff806e7489e0 : 0xffffff806e748980

0xffffff8063aa3ea0 : 0xffffff806e7489e0

0xffffff806e748b00 : 0xffffff8063aa3ea0

0xffffff806e748bc0 : 0xffffff806e748b00

0xffffff806e748c20 : 0xffffff806e748bc0

0xffffff806e72c1e0 : 0xffffff806e748c20

0xffffff806e72c2a0 : 0xffffff806e72c1e0

Backtrace continues...



BSD process name corresponding to current thread: Novell Filr



Mac OS version:

13A603



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000017c00000

Kernel text base: 0xffffff8017e00000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)



System uptime in nanoseconds: 23468761418757

last loaded kext at 5704513315746: com.avast.AvastFileShield 2.0.0 (addr 0xffffff7f9a440000, size 32768)

last unloaded kext at 174149044892: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9a29c000, size 8192)

loaded kexts:

com.avast.AvastFileShield 2.0.0

com.avast.PacketForwarder 1.3

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AGPM 100.14.11

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.GeForce 8.1.8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleIntelHD5000Graphics 8.1.8

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleIntelFramebufferAzul 8.1.8

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.AppleUSBODD 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4360 800.21.45

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.driver.AppleUSBAudio 2.9.3f17

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.CoreStorage 380

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

iMac (27-inch, Late 2013)

Posted on Oct 29, 2013 5:07 AM

Reply
42 replies
User profile for user: CyberVoyou
CyberVoyou Author
User level: Level 1
0 points

Oct 29, 2013 6:06 AM in response to SeaPapp

Bough from Kingston Memory. I got another iMac 27" (Late 2012) here, bought 2 weeks before my iMac 27" (Late 2013) both used the same memory specs. I tried to used the 32G (Kingston) from my iMac (Late 2012) same result.


My iMac (Late 2012) never crashed but my iMac (Late 2013) still crashe every day. I always used Kingston upgrade memory kit in all my Apple product, Mac Mini, Macbook Pro we have more then 20 apple computer here, never had any issues with third party memory.


Are you able to analyse the kernel panic that I post ?

Reply
User profile for user: SeaPapp
SeaPapp
User level: Level 7
26,486 points

Oct 29, 2013 9:37 AM in response to CyberVoyou

If you still have your original Apple ram that the computer shipped with I would remove all of the Kingston and replace it with the original to see if the panics stop. Most kernel panics are caused by a ram fault and Kingston is one of the brands that are known for causing problems, especially if it's their value ram. I know you've had good luck with Kingston, BUT....just to eliminate ram as an issue you need to remove it to test. Don't bother with Ram testing utilities like AHT or Rember, they're ok but not 100% accurate.

There are a couple third party system kexts showing up in your latest panic report, a Safe Boot would turn all non Apple stuff off and if the panics stop you should suspect some third party software, if the panics continue you can suspect hardware, and I would suspect the ram first. http://support.apple.com/kb/HT1564


If you're interested here are a couple links regarding KP's


http://support.apple.com/kb/TS3742


http://www.thexlab.com/faqs/kernelpanics.html

Reply
User profile for user: CyberVoyou
CyberVoyou Author
User level: Level 1
0 points

Oct 29, 2013 10:21 AM in response to SeaPapp

Just got another kernel panic


I do not have the original RAM kit from my MAC. I will order a 8Gb to see ... BUT, I took another 32G from another iMac (Late 2012) like I said, and my iMac still crashing all the other is not!


So I doubt that is a RAM issue here ... Otherwise, my other iMac will crash too. No ?


I will try the safe mode and reinstall from scracth with a USB drive. I really suspect the USB driver or something here...

Reply
User profile for user: CyberVoyou
CyberVoyou Author
User level: Level 1
0 points

Oct 29, 2013 10:35 AM in response to CyberVoyou

Anonymous UUID: 0457D837-8418-5250-42B4-77A51EDA5D5E



Tue Oct 29 13:15:43 2013

panic(cpu 4 caller 0xffffff800d6dc19e): Kernel trap at 0xffffff7f8e94ea27, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff7f8e94ea27, CR3: 0x0000000010276000, CR4: 0x00000000001606e0

RAX: 0x0000000000000125, RBX: 0xffffff834a9b7000, RCX: 0x0000000000000000, RDX: 0x0000000000000001

RSP: 0xffffff83913cbdf0, RBP: 0xffffff83913cbe80, RSI: 0x0000000000000000, RDI: 0xffffff834a9b7000

R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000200

R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0x0000000000000125, R15: 0xffffff834a9b7000

RFL: 0x0000000000010246, RIP: 0xffffff7f8e94ea27, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff7f8e94ea27, Error code: 0x0000000000000011, Fault CPU: 0x4 Kernel NX fault



Backtrace (CPU 4), Frame : Return Address

0xffffff83913cba80 : 0xffffff800d622f69

0xffffff83913cbb00 : 0xffffff800d6dc19e

0xffffff83913cbcd0 : 0xffffff800d6f3606

0xffffff83913cbcf0 : 0xffffff7f8e94ea27

0xffffff83913cbe80 : 0xffffff7f8e922e2a

0xffffff83913cbeb0 : 0xffffff7f8e92470f

0xffffff83913cbef0 : 0xffffff7f8e9247d0

0xffffff83913cbf00 : 0xffffff7f8e4fa2f5

0xffffff83913cbf40 : 0xffffff800d82e602

0xffffff83913cbfb0 : 0xffffff800d6d6aa7

Kernel Extensions in backtrace:

com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f8e4ed000->0xffffff7f8e519fff

com.apple.iokit.AppleBCM5701Ethernet(3.6.9b9)[2FE95ABD-E6DF-364F-91C1-EA1237648 DDE]@0xffffff7f8e920000->0xffffff7f8e958fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8e8aa000

dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f8e912000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8dcba000

dependency: com.apple.iokit.IOEthernetAVBController(1.0.3b3)[9F8C7A32-5DA7-3926-A6D2-9B2547 1519B6]@0xffffff7f8e919000

dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f8e4ed000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13A603



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x000000000d400000

Kernel text base: 0xffffff800d600000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)



System uptime in nanoseconds: 10647545883452

last loaded kext at 6269184615452: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8fc5c000, size 65536)

last unloaded kext at 6375784987523: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8fc44000, size 16384)

loaded kexts:

com.vmware.kext.vmioplug.10.5.2 10.5.2

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.GeForce 8.1.8

com.apple.driver.AppleIntelHD5000Graphics 8.1.8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelFramebufferAzul 8.1.8

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.AppleUSBODD 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4360 800.21.45

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleUSBAudio 2.9.3f17

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.CoreStorage 380

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

USB Device: FaceTime HD Camera (Built-in)

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple USB SuperDrive

USB Device: Keyboard Hub

USB Device: ANT USBStick2

USB Device: DataTraveler 400

USB Device: Apple Keyboard

USB Device: Plantronics Blackwire C210 M

USB Device: iPhone

Thunderbolt Bus: iMac, Apple Inc., 23.10

Reply
User profile for user: Baby-Boomer-USofA
Baby-Boomer-USofA
User level: Level 9
58,098 points

Oct 29, 2013 10:52 AM in response to CyberVoyou

You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.


Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.












User uploaded file

Reply
User profile for user: JonPrentice
JonPrentice
User level: Level 1
10 points

Oct 31, 2013 7:48 AM in response to CyberVoyou

Hey,


The answer to this (and for anyone else that stumbles into the same issue) is the kingston modules you have are not compatible with the late 2013 iMacs, the new iMacs require 1.35v modules rather than 1.5v


We've had several machines with the same issue and didn't realise until contacting Kingston.


The correct modules from Kingston for these machines are:


http://www.kingston.com/us/memory/search/Default.aspx?DeviceType=2&Mfr=APP&Line= iMac%20Intel%20Core%20i5/i7&Model=85755&Description=Kingston_System_Specific_Mem ory_for_APP_iMac_Intel_Core_i5/i7_Apple_-_iMac_Intel_Core_i5/i7_27-inch_%28Late_ 2013%29

Reply
User profile for user: CyberVoyou
CyberVoyou Author
User level: Level 1
0 points

Oct 31, 2013 9:58 AM in response to JonPrentice

That's right. Our story started when we got our first iMac Late 2012 (received 1 week before the Late 2013 has been released).


So we have bought 32G KTA-MB1600/8G for our LATE 2012. 1 week later, Apple accepted to replace our Late 2012 for the brand new Late 2013. And we used the same Kingston memory kit in the new Late 2013.


I have realized yesterday that Kingston used KTA-MB1600L/8G on the Late 2013 model.


I will ask Kingston if they can to a replacement here.


Good analisys! 🙂

Reply
User profile for user: CyberVoyou
CyberVoyou Author
User level: Level 1
0 points

Nov 1, 2013 5:30 AM in response to PeroMHC

Oh yes! Big time! All USB devices goes crazy ... I work everyday with Bria CounterPath (Softphone) and after 5 minutes of talking my headset goes crazy. Tried 2 different headset (Plantronic and Logitech) same result. Also, after crashing my Apple USB Keyboard wasn't working at all, impossible to login back. Unplug, replug keyboard nothing happed ...


I did a NVRAM reset (CMD + Option + P + R) during a force reboot (hold power button) and I was able to login after that. Another kernel panic 2h later, again USB goes crazy all overt the iMac.


So ... I opened a call with Apple Support, they didn't do a lot for me, not very impress about the Chat support or Online, they didn't want to see the kernel.panic log at all and they redirect me to the Genius Bar. I bring back my iMac there the business center gave me a new iMac with the original 8G of RAM (very expensive by the way for only 2 x 4G ... 200$++) and since 2 days i'm not having anymore issues. No kernel panic nothing BUT I didn't install Maverick yet ... i'm still on 10.8.5 and scrare to upgrade again.


I really think it was Kingston memory related. In fact, I used model KTA-MB1600/8G (1.5v) instead of KTA-MB1600L/8G (1.35v) in my iMac Late 2013. Like JonPrentice said in this thread, I think it was the real problem here, I'm still waiting to received my new RAM to verify and confirm this.


Regards

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User profile for user: shaunumb
shaunumb
User level: Level 1
0 points

Nov 3, 2013 2:43 AM in response to CyberVoyou

It sounds like I am having the same issue.


I have Crucial 4x 8GB DD3L (dual voltage 1.35/1.5 v) RAM sticks and it is very unstable! If I reduce to two sticks i.e. 16GB the system is stable. I have tried them in different orders, but every time I have 32GB in, it crashes at least every couple of hours. Any order of RAM at 16GB is fine.


Have performed Apple DIagnostics + RAM memtest and nothing appears the matter.


Anyone else with ideas?

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New iMac 27" (Late 2013) - Kernel Panic every day

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