Q: New rMBP sleep/wake failure crashes

Do please report back what the Genius bar has to say.  I'll be swinging by one in two weeks (I never realized how nice it was to have until I moved to an island without one).

...and FWIW faslkdjfalskdjfalskdfj, I get it, try having a name like Jon Brown... I'm @jb510 nearly everywhere, but increasingly I am running into that being taken or too short and there are plenty of times I just wanted to bang on the keyboard and take whatever came out.

I've got an appointment at the Genius bar next week (Tuesday), hopefully they can help me/us with this.

Hey guys any of you try reinstalling a fresh version of the OS? no restore from time machine backup or anything? I read somewhere else that someone reinstalled the OS and it hasn't happened since

One my 1st MBP.  I formatted the HD and reinstalled from internet recovery.  No change.  Haven't tried on the 2nd one.

@faslkdjfalskdjfalskdfj

I posted a couple of days or so back that I reinstalled Mavericks, on alll systems) and I am still not seeing any of my Sleep/Wake crash reports! please see below for my earlier message posted 29/11/2013.

Those of you with more than system running Mavericks may not wish to keep downloading Mavircks, I also add (or you can just google), "how to make a bootable copy of mavericks" below are the links I used.

posted 29/11/2013

I think I may have a tentative workaround

One thing I "think" may have helped is a reinstall, (not fresh install) of Mavericks just yesterday and I am yet to see any reoccurence on the MacAir or MacBook Pro although Mr iMAC is still creating the USB mounting issue..... good luck and please continue to update your findings so others can be helped too!

I think we should all try every option available to remedy this issue instead continuning to "moan" about it, please note further this is a reinstall from the App Store, nor an "internet recovery install" nor a fresh install.

MacAir (2013) 8GB i7 512GB

Retina Macbook Pro 2012 i7 16GB 2.6GHz 512GB

and iMac 2012 32GB,  3.4GHz,  i7 768GB this has mounting USB issues

http://arstechnica.com/apple/2013/10/how-to-make-your-own-bootable-os-x-10-9-mav ericks-usb-install-drive/#image-9

http://diskmakerx.com

Good Luck and Farewell

This is my crash report:

Date/Time:       2013-11-15 23:47:58 +0000

OS Version:      10.9 (Build 13A603)

Architecture:    x86_64

Report Version:  18

Event:           Sleep Wake Failure

Steps:           0

Hardware model:  iMac13,2

Active cpus:     8

================================================================

Code: 0x0

Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16

Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738424255352D474E2D4620

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738424255352D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@12,0,0

PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@13,0,0

PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@16,0,0

PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@16,0,1

PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@16,0,2

Serial ATA Device: APPLE SSD SM768E, 751.28 GB

USB Device: 2Big Quadra USB3

USB Device: Expansion Desk

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Expansion Desk

USB Device: Display Audio

USB Device: Apple Thunderbolt Display

USB Device: FaceTime HD Camera (Display)

Thunderbolt Bus: iMac, Apple Inc., 23.4

Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 22.2

I have the same issue. I'm still to try clean re-install. I'm pretty sure it's a software issue, it never happens in safe mode.

err i got some sort of sleep wake **** too but my error message is very different

Date/Time:       2013-11-26 01:08:08 -0500

OS Version:      10.9 (Build 13A603)

Architecture:    x86_64

Report Version:  18

Event:           Sleep Wake Failure

Steps:           44

Hardware model:  MacBookPro10,1

Active cpus:     8

and than i get a list of **** about power states of different applications which ends up with

================================================================

UUID: ***** (i blanked this out)

cps: 3

Code: 00000000 31000000

Stackshot reason: Watchdog

Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en0

Serial ATA Device: APPLE SSD SD512E, 500.28 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

stackshot reason watchdog?? any clue what that i :S?

When I try to install from the hard drive it just comes up with a circle with a line through it. Won't install of the hard drive. I have to install off the partion that came with the computer

Same here MacBook Pro 15-inch, 2.53GHz, Mid 2009. The display back after sleep. Have to force shutdown.

I have the same problem.

Were you able to resolve it or have new news?

I have the problem when I have an external hard drive connected by USB

I'm having the exact same issues with my new rMBP 15" 2013. After my investigation I can narrow the problem down to the "Power Nap" functionality.

1) "Power Nap" on: the laptop restarts during standby mode. upon opening the lid, I am greeted with the message "Your computer restarted because of a problem."

2) "Power Nap" off: the laptop's screen keeps blank upon opening the lid. The only way to recover from this state is to force a restart by holding the power button for 10 seconds.

Both cases may result in lost data...

It does not seem to be affected by:

1) Connected USB devices

2) Running applications

Because I am still in my 90 days support window, I contacted Apple Care twice, they suggested the following
1) Reset SMC

2) Reset PRAM

3) Disable "Wake for Wi-Fi network access" in the power settings

4) Run OSX in save mode (holding shift while booting up)

5) Run the Disk Utility stuff...

... which means: they have no idea what to do about this problem and just recommend all the standard procedures.

I am 99% sure that this problem happens due to a software bug in Maverick's "Power Nap" mode.

I have called back the superior technical department. Their recommendation is to restore clean Mavericks back using "alt + CMd + R and delete all partitions" not "cmd + R

If the problem persists told me to ask for a new unit to change mine.

I think the problem is software.

Someone has already changed some unit and it keeps happening the same???

Hi there,

I had the same issue with my new retina macbook pro 15" early november. Reinstalled the system from crash, still there. Could not decide whether it was software or hardware/firmware related. Apple quickly exchanged the computer and the problem now _looks_ solved.

I am not anxious about seeing the problem occuring again with the replacement machine: if it happens again, that would almost definitely prove that the problem is software related, or a widespread hardware issue. In both cases, it is highly probable that Apple will provide a workaround very soon.

I'm really starting to think that it is a problem with the computer. Genius Bar reformatted the computer and then I went home and tried to boot up with my hard drive plugged in and it kept freezing at the post screen. So I just returned it. The apple tech and upper level phone support told me to return the computer...

**** so dont want to exchange gt650 mbp for the ****** new ones! i can confirm this wasnt an issue in mountain lion on mine so has to be maverick