Q: New rMBP sleep/wake failure crashes

Capitán Futuro stop being a troll, it's not welcome here.

For everyone else.  Currently the only work arounds people are using successfully are: 1) eject your USB drives before sleeping or 2) disable sleep.  Either of these will avoid the system crashing and rebooting during sleep.

Empirically it seems to be a problem with recent hardware (guessing all PowerNap capable hardware) and OS X 10.9.  Nothing you can do yourself has been shown to fix this problem. 

While I'm hopeful I have no knowedlge either way if this will be addressed in 10.9.1.

For now all you can do is report it to AppleCare and avoid triggering it until a fix is provided.  When I spoke with AppleCare ~2 weeks ago this error wasn't a know issue in thier bug tracking system.  If you call them an they're aware of it, by all means please report that fact here.

You better stop refering to me as troll or defining me as unwelcomed. Who you think you are? First place mind your words and be more respectful. Second place, the two option you are giving as workarounds are blantanly untrue, whilst they may work in certain cases (as reported by certain users) they are not work arounds; why not? Because:

1) People have reported the issue presents even with no USB devices connected.

2) Disabling sleeping isn't a work around. You are disabling the function. A workaround to an issue generated by a function is when you manage to keep the function you want but without triggering the issue, through a non-ideal procedure.

3) It would be desirable that you aknowledge that you aren't the only bearer of truth and that people may disagree with you and it is their right to do so.

I am glad to see you have corrected yourself an decided to be more accurate this time on your paragraphs 3rd, 4th and 5th. The users will certainly appreciate your gesture.

Capitán Futuro wrote:

 

First place mind your words and be more respectful.

Hey jb510, I think you have been quite rude indeed toward Capitán Futuro. You have called him names and now you are being sarcastic.  He has only been keen on reporting something I am quite interested in because I am having the same issue, and to raise awareness of what is an acceptable fix or work-around to a problem. I can understand what he explains.

You should be reported to the forum moderator indeed. I'd like to think you try to project yourself positively whilst interacting in this forum, however your last post in no way contribute positively to the purpose of this thread.

You really need to think about how you interact with users. We are here to provide accurate information on what we experience with our Apple products, be helped as well as help others, and not to tolerate attitudes like yours. I am certainly not here for the latter.

Good grief, "Capitán Futuro"/"Lola", now you resort to creating secondary profiles?  Please just let it go.  Many of us are subscribed to this thread in case any useful information comes up.  I imagine I'm not the only one who doesn't want to receive any more of your messages concerning how you feel slighted.  And "jb510", I ask you also to please ignore this person's complaints.

Let's leave this thread to the topic at hand... thank you!

No incredulocious (like your name by the way), I am secondary or primary of no one, and just as I agree with the user capitan, I agree with you in using this place exclusively to tell about my issue if anyone has the same configuration:

I have an external thunderbolt hard drive (they call it raid I thin?) connected directly to my Macbook Pro. The laptop doesn't restart or show any problem in that area. It is when I connect a usb 3 hard drive that I get the restarts during sleep mode. Anybody with the same issue? So I am thinking on just moving everything to the thunderbolt unit but would like to know before if there is any user with restart issues using thunderbolt external drives and the sleep mode. Thank you!

Lola - I'm following this issue in several threads.  I haven't seen anyone report this problem with a thunderbolt drive, but then TB drives are are pretty rare it could easily go unreported.

Your best bet would be to test it yourself.  The sleep/wake crash with USB drives attached happens consistently. If you haven't recreated it with the TB drive in a few attempts I'd go for it.

yes, have thunderbolt promise and thunderbolt dock usb3.0 port. No problem of restart or sleeping. Have usb device connect to usb3.0 port of the dock, no to macbook. All good here :-)

Thank you jb510; love you now... I am thinking.... does peta1947 mean that usb drives plugged into a thunderbolt dock are generating no restart issues in the Macbook Pro? I can easily get a thunberdolt dock and test it tomorow if that is the case. If this works I can continue using the usb drives and life would be wonderful again!

UPDATE:

My MBP 15" Retina (16GB/1TB) REBOOTED last night at 11:13PM for no apparent reason - so "Prevent computer from sleeping automatically when display is off." - is not even a viable short-term patch....

I'm back to EJECTING all external USB drives before sleepy time...

@Casey

Was there a Sleep Wake crash report or was it a Kernal Panic report?

Hi Guys:

I have been experience the same issue on my 13 macbook pro retina -- black screen after sleep and wake. No use when I close and reopen my laptop. The only way to get it work again is by force shutdown.

However, I have managed to narrow down my problem to one specific condition, but there could be more as I don't have any usb perpherial attached to my macbook pro.

Mine happens ONLY when I sleep, close the lid, my macbook pro for a extended time, usually 4 hours +, while my battery is at low percentage -- below 50%.

Did almost everything that's out there to try to fix it myself, but so far no luck.

I am reporting the same sleep crash problem with a LATE 2013 rMBP i7 16GB RAM 512GB SSD with aboslutely NO usb drives attached!!! The only drive mounted is a network folder/server. A few times a week when I put my MBP to sleep and plug it in at night I wake up to a shutdown computer. I boot it up and it says it was shutdown improperly. Has happened at least half a dozen times in the last week or two. Intermitant...

*I want to add I dont think it has ever happened while sleeping on battery. ONLY on charger at night. It sleeps and wakes all day while using on battery just fine.

Message was edited by: NerdForHire

I also have this problem, but hadn't yet worked out the rhyme or reason. I'm often moving from home to cafe and back, and it's in those times when it'll crash...after I have manually put it to sleep, I wake the maching, and it's on the login screen, complaining that it has been shut down improperly.

If NerdForHire is right, then maybe it's not about USB connected drives, but rather a symptom of having drives mounted (regardless of source).

Hey Marc,

I am unsure about the accuracy of "f NerdForHire is right, then maybe it's not about USB connected drives, but rather a symptom of having drives mounted (regardless of source)"

As this occured for me several times without ANY USB devices attached.

MacAir (2013) 8GB i7 512GB

Retina Macbook Pro 2012 i7 16GB 2.6GHz 512GB

and iMac 2012 32GB,  3.4GHz,  i7 768GB this has mounting USB issues

I think I may have a tentative workaround

One thing I "think" may have helped is a reinstall, (not fresh install) of Mavericks just yesterday and I am yet to see any reoccurence although Mr iMAC is still creating the mounting issue..... good luck and please continue to update your findings so others can be helped too!