unable to restore

HI I AM UNABLE TO RESTOR MY IPOD TOUCH . I GET MESSAGE STATING itunes could not contact the ipod update server.

iPod touch, iOS 5

Posted on Oct 29, 2013 5:38 AM

Reply
1 reply

Oct 29, 2013 9:00 AM in response to MUTHUINDIA

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.