Rubybeauty

Q: Received emails being marked as read when they are unread!

Since downloading the ios7 update on my iphone 5s I have had an issue with my emails. I have two accounts (both yahoo) linked my phone which I use for business. Therefore receiving emails is of the utmost importance. Basically what happens is this. I will receive a tone to say I have an incoming email. When I look at the home screen it may show as an example that I have 2. However, when I click into the email icon on the home screen to read the incoming mail it shows many more received earlier that I was notified if and they are shown as read. I spoke to apple about this several weeks ago and they advised me to reset my phone, which I did. It fixed the problem but now several weeks later it has come back. Can anyone help as apple have no clue as to how this happening. It is getting to the point where I am losing business as clients email me to say they sent a mail several days previously which clearly I have missed. I don't have this problem with my ipad - the emails are working perfect on that.

iPhone 5, iOS 7.0.3

Posted on Oct 29, 2013 6:00 AM