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i cant seem to update to mavericks

i have osx version 10.6.8

2.4 ghz

4gb memory

i see it in the icon down below but always says paused wont download

imin cape town sa

grrrrrrr

Mac OS X (10.6.8)

Posted on Oct 29, 2013 6:18 AM

Reply
1 reply

Oct 31, 2013 12:27 PM in response to thedailygrinder

Hello thedailygrinder,


Thank you for the details of the issue you are experiencing when trying to download OS X Mavericks. I recommend the following step:

If downloading an app is interrupted

Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. For more information on this topic, see Mac App Store: How to resume interrupted downloads.

Note: The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.


You can find the full article here:

Troubleshooting the Mac App Store

http://support.apple.com/kb/TS3624


Thank you for using Apple Support Communities.


Best,

Sheila M.

i cant seem to update to mavericks

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