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Cannot access mail after password change

iPhone 3G


My main e-mail account is BTinternet.com (joined with Yahoo). Recently they updated their mail system, I had to create a new account and change my password. Then my e-mail (accessed on my Mac computer) did not work for a while. When it came on again, I was made to change my password again. I did so. Now I can send and receive mail on my computer again, both directly from the BT/Yahoo mail page and from amail client on my computer.


I then very carefully changed the server settings on my iPhone and changed the password there (for incoming and outgoing mail) to the latest version. But now I cannot send or receive mail on the iPhone. I have checked and rechecked all settings, but all I can get is a message that my username and/or password are wrong. But they are not wrong. I have repeatedly re-entered the right version. What can I do?


Thank you for any help anyone can offer.

iPhone 3G, iOS 4.2

Posted on Oct 29, 2013 5:08 PM

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Posted on Oct 29, 2013 5:19 PM

You may have to remove and readd the email account. That's what I have to do every time I have to change my Yahoo mail password. :/

2 replies

Cannot access mail after password change

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