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How do I get Pages 4.3?

Three weeks ago, I purchased Pages 4.3 on the App Store. Apple charged my credit card $19.99 (plus tax). Now when I try to download it from the App Store, I get an error message: "Pages can't be installed on Macintosh HD because Mac OS X version 10.9 or later is required."


I'm not on the bleedng edge - I have an old MacBook Pro with Snow Leopard, and an even older 1st-gen MacBook Air. I still use Rosetta for a couple of critical applications and am unable to migrate to Mavericks at this time. Does anyone know how I coerce the App Store to download Pages 4.3? Having paid for it, I'd like to be able to use it.


Thanks.

Posted on Oct 29, 2013 7:13 PM

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41 replies

Nov 5, 2013 12:08 PM in response to enteecee

Here's the support article I found on 9.0.5, titled "About the iWork 9.0.5 Update".

http://support.apple.com/kb/HT4386


But it looks like I misspoke. While the article indicates that 9.0.5 supports Snow Leopard ("10.5.6 and higher"), it doesn't actually link to the download. Apple must have vanished it. That update is no more. It has ceased to be. Bereft of life, it's gone to the big bit bucket in the sky and joined the quiet invisbule.

Nov 6, 2013 6:34 AM in response to Kappy

I thought the new versions were only free to people who buy computers with the new iWorks pre-installed. I paid $60 for the new version less than a month ago. Last week, I purchased iWork '09 from Amazon because of how terrible the current version is. I already feel ripped off... If they are now giving away iWork when I paid $60 for the entire set literally in the last month, I'm really going to be mad. I thought Apple was better than this. I already sent an email to support requesting a refund for the original purchase and they didn't bother to respond at all.

Nov 6, 2013 12:13 PM in response to Kenneth Collins1

@Kenneth,

I assume you bought iWorks 09 as a download from the Mac App Store? The iWorks applications will all be in your /Applications folder on the Mavericks machine, and also backed up on to your Time Machine volume. When you get your new iMac (presumably w/Mavericks), the iWorks '09 applications will find their way into the new /Applications folder when you run Migration Assistant to copy all your files from the TM dataset on to the new iMac. If not, you should be able to copy the iWorks apps from /Applications on the old Mac to /Applications on the new iMac. (that's assuming that you still have the old Mac available). You could network the two machines together for the file transfer, or copy them to a USB memory stick.


It would be a good idea to seek out the three iWorks '09 applications that are in oldMac/Applications and zip them up into an archive (using the Compress... command). That will give you an extra safety net just in case Apple should see fit to delete the iWorks '09 applications from your Mac as part of an "update".


Another way to get the iWorks '09 apps (assuming you bought them from MAS) is to use an Mac running Mountain Lion or Lion. Log in to MAS using your AppleID, which has your purchase of iWorks'09 registered. As of last weekend, I found that MAS would happily download Pages 4.3 (which is the version of Pages in iWorks'09) onto a ML machine. I presume it will do the same for Keynote and Numbers, though I have not tested it. Once downloaded, you can then copy the '09 applications over to your new iMac.

Nov 6, 2013 12:22 PM in response to fruhulda

@fruhulda,

Tack själv! And a big Thank You for your very helpful advice on the various versions of Pages. I really appreciate your taking the time to share your expertise. I certainly will stay with Pages 4 (probably 9.0.4, since my old MacBook Air is running Snow Leopard). My large collection of WP documents started life with Clarisworks on a Mac LC520 over a decade ago, then migrated to AppleWorks 4 on the 1st-gen blueberry iMac, and then continued to reside on a 1st-gen Mac Mini with AppleWorks 5. It's sad to see that Apple has abandoned support for AppleWorks documents in Pages 5. They are rushing headlong into the future, having forgotten where they came from.


Nov 22, 2013 7:56 AM in response to D.R.C.

D.R.C. wrote:

Another way to get the iWorks '09 apps (assuming you bought them from MAS) is to use an Mac running Mountain Lion or Lion. Log in to MAS using your AppleID, which has your purchase of iWorks'09 registered. As of last weekend, I found that MAS would happily download Pages 4.3 (which is the version of Pages in iWorks'09) onto a ML machine. I presume it will do the same for Keynote and Numbers, though I have not tested it. Once downloaded, you can then copy the '09 applications over to your new iMac.


I don't think this is correct. At least not in all cases. I attempted to copy my Pages 4.3 (iWork '09, MAS version) to my new install of Mavericks on my iMac. It will not run. Error every single time. I have tried copying many times from two different Lion installs, and also installing fresh from an old iWork '09 retail disk. No success whatsoever. I see no way to 'go back' to Pages 4.3 under Mavericks unless it is 'left over' already in your applications folder.


If you do a clean install of Mavericks, or buy a new Mac with Mavericks, you are hosed as far as iWork '09 is concerned. PLEASE tell me how I am wrong. I would love to be wrong about this.


-Mat

Nov 22, 2013 9:17 AM in response to 737mat

@Mat,

I don't have any systems running Mavericks. I haven't upgraded yet, and won't for a while given this and various other issues and incompatibilities. I'm sorry if I misled you. I was able to download the earlier version of Pages on my SL system, and then copy the V4 application over to my ML system where it runs just fine. I mistakenly assumed the same procedure would work on Mavericks.


I'm very troubled to read in your note that a fresh install from an iWork'09 retail disc didn't work. I can't believe that Apple would be so foolish as to deliberately block it from running (therefore coercing a purchase of version 5). I wonder if your problem might be due to a conflict with preferences or other detrius from Pages V5. Did you ever run P5 on your Mavericks machine (prior to attempting to get V4 working)? If so, there might be V5-specific crap lurking in your Preferences folder or Application Support folder which messes up Pages V4.


If they exist, you could try deleting ~/Library/Preference/com.apple.iWork.Pages.plist and anything in ~/Library/Application Support related to Pages or iWork. Then reinstall off the retail CD installer.

Nov 22, 2013 11:08 AM in response to D.R.C.

@D.R.C.

I was not misled🙂 -- just wanted to clarify for other readers. My install disk is from the days of Leopard, so I can't complain too loudly about it not working on Mavericks. Still very inconvenient, given that I was using those programs fine up until last week.


Thanks for the (very well reasoned and appreciated) suggestions. Sadly, they did not work for me. I did a search and found various .plst files for each of the iWork programs and made every effort to erradicate all traces from the drive. The iWork '09 install DVD runs fine, and the iWork 9.3 update from apple downloads runs fine. The apps show up in the iWork folder and on Launchpad. When I try to open a .pages file, I get the error: "Pages cannot open xxxxx.pages" and the app becomes unresponsive. Trying to create a new document yields the same results.


I could revert to my pre-Mavericks clone, and then re-install Mavericks using the in-place method. That seems like a lot of work and sacrifice of stability & disk space in order to get iWork '09 back. I'd also have a hard time backing up all the content I've created since then. This "free" upgrade is costing me dozens of hours of irreplacable time.

Nov 22, 2013 4:25 PM in response to fruhulda

@fruhulda,

That's not it. Mat indicated he tried creating a new document, using newly-installed Pages 4.3 on Mavericks, and got the same error (and an unresponsive app).


@mat,

This is really ugly. I sure hope that someone else viewing this thread chimes in and can offer a solution. It's hard to believe that Apple would stoop so low to block the operation of an earlier version of iWorks.


I'm very happy that I did not upgrade to Mavericks, nor to the new version of Pages. I have a large library of really old Appleworks (and Clarisworks) files. Pages 4 can open them, but Apple dropped support for them in Pages 5. I'm pretty chuffed about that.


Perchance have you looked at your Console logs? There might be some messages indicating why Pages 5 is malfunctioning.

How do I get Pages 4.3?

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