How do I get Pages 4.3?

I have Snow Leopard on my Macs. (so no need to erase the drive and install an older OS).

The problem is that the App Store won't download Pages 4, which is compatible with SL, and which I just purchased on the App Store (Oct 7th).

@Kappy,

I'd thought of that, though it sounds like throwing good money after bad. I'll see if Apple will refund what I paid for the useless purchase on the App Store.

Thanks!

@Peggy,

I did. They (Karan, iTune Store Customer Support) told me I had to "upgrade to the latest OS X Mavericks". She wrote: "If you are not quite ready to update to this OS X, you will need to wait until you are ready to be able to update the software."

I'll be waiting a long time. My 1st-gen MacBook Air has 10.6 on it, and is not supported on Mavericks.

Took me 45 minutes on the phone with two Apple CSRs, but eventually I was able to get the call escalated to Customer Relations who are sending me an install DVD for iWorks '09 (containing Pages V4).

In parallel, a senior advisor from the iTunes Store Customer Support got involved via e-mail, and stated that DVDs for the old version are no longer available.

Thanks to Peggy for pointing the way to Customer Relations.

For the benefit of others who may come across this thread while searching for a solution to the problem described at the top, here's some additional information.

As of late Oct'13, Pages V4 (which was part of iWorks '09) is not advertised on the App Store. Apple has pulled it, and posted Pages V5.0 in its place. According to the App Store listing, OS X 10.9 or later is required to run Pages V5.

If you connect to the App Store using 10.6.8 (Snow Leopard) and attempt to download Pages, an error ensues:

Pages can't be installed because Mac OS X version 10.9 or later is required.

This error message is not correct.

If you connect to the App Store using 10.8.5 (Mountain Lion), the App Store thoughtfully responds:

Sorry, you need a later version of OS X for this application. However, we'll be happy to download a previous compatible version for you.

It then downloads Page V4.3, which runs just fine on ML.

I have found that Apple's Customer Service representatives are misinformed. In the last week, I was told on several occasions, by different Apple employees, that Pages V4 was no longer available from Apple, could not be downloaded from the App Store, and that the App Store can only 'stock' a single version (i.e., the most recent). In fact, the App Store does maintain inventory of multiple versions (at least two in this case, 4.3 and 5.0).

The message that "Pages can't be installed because 10.9 is required" is false. Based on my experiments, the App Store can and will install Pages V4.3 on Mountain Lion, and also on Lion (10.7.4 or later).

Unfortunately for me, V4.3 seems to require at least 10.7.4. It won't run on 10.6.8. My old MacBook Air (1,1) can't go beyond Snow Leopard, so I'm still up the creek without a page to paddle. I'm waiting for delivery of an iWorks '09 install DVD in order to get Pages installed on my MacBook Air. It's my understanding that the DVD contains Pages 4.0.

@fruhulda,

Why do you suggest updating to 9.0.4, instead of 9.1?

http://support.apple.com/kb/DL1097

9.1 appears to be the last update that is compatible with Snow Leopard.

@fruhulda,

Thanks for the advice.

I searched Apple's download archive, and found updates to iWorks 9.0.4, 9.0.5, 9.1, 9.2 and 9.3.

9.1 is compatible with SL, but as you pointed out, adds support for Lion.

9.2 removes support for SL. It requires Lion or Mountain Lion.

I'm not sure what the differences are between 9.0.4 and 9.0.5, but one or the other should be my objective, once I receive the iWorks '09 install DVD.

What a tangled web!

Do you happen to know if Pages 5.0 can still read old Appleworks and Clariswork WP files? My overarching objective with this project is to retire a really old Mac Mini, on which is loaded AppleWorks. I have a large library (many hundreds of WP files) that were authored in AppleWorks, and before that, ClarisWorks. I need to retain access to these documents.