-
All replies
-
Helpful answers
-
Jan 21, 2015 6:56 PM in response to thebigadskiby Turtle33,I too am experiencing dropouts from my IPad air. Don't have the problem with the mac book or the 6plus, just the iPad, every couple minutes while I'm trying to watch videos from Dropbox. Pain in the butt
-
Jan 22, 2015 12:24 AM in response to Turtle33by G1nger01,Mine drops out of full screen when playing video from anywhere but YouTube go figure drops out if full screen but mirrors in small ok tried from iPhone and 2diferent pads and different network same same any help out there
-
Feb 26, 2015 12:58 AM in response to deebrownby PlexKing,I'm getting the same issue, iPhone 6 using the Plex app Airplaying through Apple TV 3rd Gen - drop-outs every 10 mins same for my iPad Air 2. I got my wife's parents an Apple TV 3rd gen and they are Airplaying using the Plex app from the iPad Air 1 and getting the same issues. I've tried some of the above solutions but nothing seems to work!
-
Mar 14, 2015 1:19 PM in response to deebrownby eh-jay,I too am having Airplay drops on 4 different Apple TV units when playing audio from different iPad or iPhone devices. I too use Plex and have had problems with video dropping, installation of Plexconnect fixed that for me though, removes the need for Airplay. Everything worked fine for me in iOS 7 but after the upgrade to iOS 8 these drops started. This has been an ongoing issue for years it appears from this thread and could be attributed to a variety of problems ranging from network to software to Apple TV hardware itself. Kind of defeats the purpose of having a device that just "works" which Apple is famous for. I for one am sick and tired of troubleshooting this problem when everything else on my network works perfectly. Thankfully there are other devices from other manufacturers that can do a lot of the same stuff as Apple TV. Time to start researching my replacements for these problematic little buggers. Roku is looking good.
-
Mar 23, 2015 8:40 AM in response to deebrownby Jorny Lightmountain,Hi, here’s my story:
My ATV3 was wifi connected, had a reserved IP and a strong radio signal. At random intervals the Airplay icon disappeared from my iPhone, iPad, MBP and Windows iTunes. In addition to that, ATV often could not be pinged! That suggested me that there could be a DOUBLE issue:
- Bonjour services broadcast was not running through my netwok (->no Airplay icon)
- ATV failed to switch wifi radio channels when the router automatically changed
channel (->ATV no longer in LAN).
After googling and investigating around I did the following to my system, achieving excellent results!!
- Manually open the following ports in the router (port forwarding): 3689,5353,1900,5351,5350,7000,5000,123,53
(I used both UDP and TCP “just in case”). For detailed info: https://support.apple.com/hr-hr/HT201733.- Manually assign one fixed wifi radio channel : prevent the router from automatically
switch channel.- Force ATV to connect in 2.4Ghz band.
ATV is now working for the last 24h, I am still doing some testing, stream looks good and
even wake up feature works! But I don’t trust this little black box anymore…I think that the reason this problem persist is that manufacturers do not accept their
responsabilities: Apple think their stuff is perfect (and maybe using only Apple
hardware it is) and on the other hand most routers manufacturers ignore Bonjour
Services..Same old compatibility story!!
In my opinion AppleTv is the most “unfriendly” Apple device of all time. -
May 5, 2015 11:29 PM in response to rmeijerby mikmak2000,For all on this thread that has the ATV connected to 1000Mbps ports: The ATV only has a 10/100 Mb port!
1000Mb is generally not auto-negotiate but 10/100 is. This means that the switch/router will run 1000Mbps and ATV will default to 10Mb half duplex.
Setting the switch/router to auto-negotiate and reconnecting cables will most likely solve these issues.
-
Aug 3, 2015 10:58 AM in response to diesel vdubby RocksHard,Diesel,
Many people I have spoken with, that own and operate Apple devices using AirPlay, seem to (recently) share a common issue with AirPlay connection dropping-out.
Most. like me, at first thought that it was our systems or networks. Apple since has acknowledged that they have received many Genius Bar requests for trouble-shooting this issue, and also that they have not been able to figure it out either.
If you look at many of the "What's New" or "What's Changed" text accompanying recent upgrades - starting with the first upgrade to iOS7, you will see that Apple notes a line that reads something to the effect of "Fixes an issue in which Airplay connection drops", or "Provides greater stability for Airplay connections", etc..
So obviously, Apple has been aware of the problem and has attempted to rectify the problem.
Here at work, for the past 3 years or so, we have exclusively used AirPlay (from different iPad's and Intel-Based G5's) to broadcast inter-departmental music playlists.
We never seemed to have issues before, but lately, we're lucky if we can play ONE song in its entirety without the audio dropping out at least once.
Just saying'...
-
Aug 3, 2015 11:00 AM in response to thebigotherby RocksHard,Many people I have spoken with, that own and operate Apple devices using AirPlay, seem to (recently) share a common issue with AirPlay connection dropping-out.
Most. like me, at first thought that it was our systems or networks. Apple since has acknowledged that they have received many Genius Bar requests for trouble-shooting this issue, and also that they have not been able to figure it out either.
If you look at many of the "What's New" or "What's Changed" text accompanying recent upgrades - starting with iOS7, you will see that Apple notes a line that reads something to the effect of "Fixes an issue in which Airplay connection drops", or "Provides greater stability for Airplay connections", etc..
So obviously, Apple has been aware of the problem and has attempted to rectify the problem.
Here at work, for the past 3 years or so, we have exclusively used AirPlay (from different iPad's and Intel-Based G5's) to broadcast inter-departmental music playlists.
We never seemed to have issues before, but lately, we're lucky if we can play ONE song in its entirety without the audio dropping out at least once.
Just saying'...
-
Aug 19, 2015 4:55 AM in response to deebrownby Micke-49,HI - I noted this thread whilst looking for problems with Airplay dropping whilst playing music via my ATV.
I'm using the latest version of IOS8 and both Iphone 6 and iPad 3.
My problem appears at the end of songs played with shuffle activated.
Whenever the song stops I can manually forward to the next one and contiunue listening for a few songs and then repeat the fix.
It seems that the music playing app pauses randomly when a song has ended and should shuffle to the next one. However when listening to the same playlist on my headphones with a cable I have no problems at all. So there must be a combination of Music + song ends + shuffle activated + ATV3 + HDMI connected to my LG music device that triggers this behaviour.
-
Sep 23, 2015 5:20 AM in response to deebrownby buckymcsatan,I have tried a number of things to keep the stream connected across my network via iTunes. (With both Airport and D-Link wifi routers). Also, I am predominantly using Apple Music in these tests. One thing to note - and not sure if it will help - but I find that it drops out more often when trying to play to multiple sources. (eg., My iMac and Apple TV). When I just send it over to Apple TV, it seems to work fine and dropouts are less common.
-
Sep 23, 2015 11:47 AM in response to buckymcsatanby buckymcsatan,Update: Here's what worked for me - I turned off Apple's Firewall. Everything seems to be running perfectly now. And I mean everything that requires a connection outside my network.
-
Nov 13, 2015 8:42 AM in response to Micke-49by Mandoran,I have the same exact problem as you. My iphone connects and plays through airplay on my denon AVR 3000 just fine until i shuffle. When in shuffle it plays a few songs and disconnects. Always between songs. I need to do a hard reboot to reconnect. This started with the 8.02 update. Until then every thing was fine. My Macbook pro works fine with airplay as well as other airplay connections so I know it is not the Denon or the router. When this first started after the 8.02 update I contacted Apple and after significant trouble shooting they replaced the iphone but the problem still persists. This is very frustrating because I like to shuffle my music. Apple must know there is bug but has not done anything about it. Very
disappointing.
-
Nov 26, 2015 8:03 AM in response to deebrownby julien34000,I also have the same issue with my Iphone 4. I'm using Deezer app to stream music via airplay to my box. After 3-4 songs, always at the end of a song, it to stops.
To make it start again, I have to force reconnection to the box in the app's airplay menu.
It's all the more sad than it worked like a charm during years before it suddenly appeared.
-
May 28, 2016 9:13 AM in response to Jorny Lightmountainby jshulsey,This is the best answer I have found to this issue. I read a suggestion before I saw this to open some ports but I still had the problem. The 5 more port numbers this posts fixed my issue along with assigning 2.4ghz and setting channel to use instead of auto. Streaming from iOS perfectly! Made a call while streaming and music paused and came back by itself I have also been able to skip songs and it continue through that song. No dropping at all. Good find!
- Manually open the following ports in the router (port forwarding): 3689,5353,1900,5351,5350,7000,5000,123,53
(I used both UDP and TCP “just in case”). For detailed info: https://support.apple.com/hr-hr/HT201733.- Manually assign one fixed wifi radio channel : prevent the router from automatically
switch channel.- Force ATV to connect in 2.4Ghz band.
- Restart iOS device and router
-
Jun 30, 2016 10:55 AM in response to diesel vdubby Host47,I have this same Airplay issue, three versions of iOS later. They never fixed Airplay after iOS 7, iOS8, and now iOS 9 it is still happening. Oh the days of 100% working Apple devices. I miss 2009. I miss Steve.
By the way, can I block Diesel Vdub so I never see his responses?