Since updating to Mavericks on a 2010 MacPro I’ve experienced 4 Kernel Panics in 3 days! Its starting to feel like I’m back in OS9.
I have done nothing out of the ordinary.. Just working in Photoshop CS6.
Please post the text of the kernel panic report in a reply.
Can you tell me how to find it in the system log? I already sent the report to apple that popped up after the restart.
I found it:
Anonymous UUID: 0D66B53E-F0D5-E14B-C538-427BB42081E8
Wed Oct 30 09:49:34 2013
panic(cpu 6 caller 0xffffff8010cdc19e): Kernel trap at 0xffffff7f9176ab33, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000004000400028, CR3: 0x00000003743ee087, CR4: 0x00000000000206e0
RAX: 0x0000004000400028, RBX: 0xffffff803d1f5968, RCX: 0x00000000031f0000, RDX: 0xffffff803d1f5968
RSP: 0xffffff825252a560, RBP: 0xffffff825252adc0, RSI: 0x0000000000000000, RDI: 0xffffff803d1f5968
R8: 0xffffff825252add0, R9: 0x000000000000000c, R10: 0x0000000000000330, R11: 0xffffff8011289c00
R12: 0x0000000000000001, R13: 0xffffff825252a598, R14: 0x0000004000400000, R15: 0xffffff825252add0
RFL: 0x0000000000010202, RIP: 0xffffff7f9176ab33, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004000400028, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff825252a1f0 : 0xffffff8010c22f69
0xffffff825252a270 : 0xffffff8010cdc19e
0xffffff825252a440 : 0xffffff8010cf3606
0xffffff825252a460 : 0xffffff7f9176ab33
0xffffff825252adc0 : 0xffffff7f9179b3eb
0xffffff825252ae00 : 0xffffff7f9178d569
0xffffff825252aea0 : 0xffffff7f9179529b
0xffffff825252af00 : 0xffffff7f9179a1bb
0xffffff825252b010 : 0xffffff7f917994ac
0xffffff825252b0a0 : 0xffffff7f91763646
0xffffff825252b120 : 0xffffff7f9176e176
0xffffff825252b250 : 0xffffff7f9176f4e1
0xffffff825252b280 : 0xffffff8010dfb977
0xffffff825252b300 : 0xffffff7f930860b7
0xffffff825252b630 : 0xffffff7f93087eb3
0xffffff825252b670 : 0xffffff8010fb3671
0xffffff825252b6d0 : 0xffffff8010ddf80d
0xffffff825252b720 : 0xffffff7f9177119f
0xffffff825252ba00 : 0xffffff8010dfcb17
0xffffff825252bae0 : 0xffffff8010df3e40
0xffffff825252bb80 : 0xffffff8010de5f15
0xffffff825252bc30 : 0xffffff8010de67d2
0xffffff825252bf50 : 0xffffff801103de23
0xffffff825252bfb0 : 0xffffff8010cf3e06
Kernel Extensions in backtrace:
com.apple.filesystems.smbfs(2.0)[8A68DA4E-715B-3B79-92A2-DC4769BB94DA]@0xffffff 7f9175b000->0xffffff7f917a6fff
dependency: com.apple.kec.corecrypto(1.0)[DB137B94-65D2-32AF-B5BC-80A360E104C3]@0xffffff7f9 1521000
dependency: com.apple.kext.triggers(1.0)[A7018A2E-1C0C-37B8-9382-67786A396EAF]@0xffffff7f91 756000
com.sophos.kext.sav(9.0.53)[00000000-0000-0000-0000-000000000000]@0xffffff7f930 85000->0xffffff7f93089fff
BSD process name corresponding to current thread: Adobe Photoshop
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000010a00000
Kernel text base: 0xffffff8010c00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 142815498107362
last loaded kext at 76953803216401: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f93091000, size 65536)
last unloaded kext at 77175309108378: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f93091000, size 57344)
loaded kexts:
com.sophos.nke.swi 9.0.53
com.sophos.kext.sav 9.0.53
com.usboverdrive.driver.hid 3.0.2
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.AMDRadeonX3000 1.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.kext.AMD5000Controller 1.1.4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.Intel82574L 2.6.1b1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.
Please post the entire text of the panic report. Use Select All or scroll to select the entire text.
That is what I did. This is the whole report:
Anonymous UUID: 0D66B53E-F0D5-E14B-C538-427BB42081E8
Wed Oct 30 09:49:34 2013
panic(cpu 6 caller 0xffffff8010cdc19e): Kernel trap at 0xffffff7f9176ab33, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000004000400028, CR3: 0x00000003743ee087, CR4: 0x00000000000206e0
RAX: 0x0000004000400028, RBX: 0xffffff803d1f5968, RCX: 0x00000000031f0000, RDX: 0xffffff803d1f5968
RSP: 0xffffff825252a560, RBP: 0xffffff825252adc0, RSI: 0x0000000000000000, RDI: 0xffffff803d1f5968
R8: 0xffffff825252add0, R9: 0x000000000000000c, R10: 0x0000000000000330, R11: 0xffffff8011289c00
R12: 0x0000000000000001, R13: 0xffffff825252a598, R14: 0x0000004000400000, R15: 0xffffff825252add0
RFL: 0x0000000000010202, RIP: 0xffffff7f9176ab33, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004000400028, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff825252a1f0 : 0xffffff8010c22f69
0xffffff825252a270 : 0xffffff8010cdc19e
0xffffff825252a440 : 0xffffff8010cf3606
0xffffff825252a460 : 0xffffff7f9176ab33
0xffffff825252adc0 : 0xffffff7f9179b3eb
0xffffff825252ae00 : 0xffffff7f9178d569
0xffffff825252aea0 : 0xffffff7f9179529b
0xffffff825252af00 : 0xffffff7f9179a1bb
0xffffff825252b010 : 0xffffff7f917994ac
0xffffff825252b0a0 : 0xffffff7f91763646
0xffffff825252b120 : 0xffffff7f9176e176
0xffffff825252b250 : 0xffffff7f9176f4e1
0xffffff825252b280 : 0xffffff8010dfb977
0xffffff825252b300 : 0xffffff7f930860b7
0xffffff825252b630 : 0xffffff7f93087eb3
0xffffff825252b670 : 0xffffff8010fb3671
0xffffff825252b6d0 : 0xffffff8010ddf80d
0xffffff825252b720 : 0xffffff7f9177119f
0xffffff825252ba00 : 0xffffff8010dfcb17
0xffffff825252bae0 : 0xffffff8010df3e40
0xffffff825252bb80 : 0xffffff8010de5f15
0xffffff825252bc30 : 0xffffff8010de67d2
0xffffff825252bf50 : 0xffffff801103de23
0xffffff825252bfb0 : 0xffffff8010cf3e06
Kernel Extensions in backtrace:
com.apple.filesystems.smbfs(2.0)[8A68DA4E-715B-3B79-92A2-DC4769BB94DA]@0xffffff 7f9175b000->0xffffff7f917a6fff
dependency: com.apple.kec.corecrypto(1.0)[DB137B94-65D2-32AF-B5BC-80A360E104C3]@0xffffff7f9 1521000
dependency: com.apple.kext.triggers(1.0)[A7018A2E-1C0C-37B8-9382-67786A396EAF]@0xffffff7f91 756000
com.sophos.kext.sav(9.0.53)[00000000-0000-0000-0000-000000000000]@0xffffff7f930 85000->0xffffff7f93089fff
BSD process name corresponding to current thread: Adobe Photoshop
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000010a00000
Kernel text base: 0xffffff8010c00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 142815498107362
last loaded kext at 76953803216401: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f93091000, size 65536)
last unloaded kext at 77175309108378: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f93091000, size 57344)
loaded kexts:
com.sophos.nke.swi 9.0.53
com.sophos.kext.sav 9.0.53
com.usboverdrive.driver.hid 3.0.2
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.AMDRadeonX3000 1.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.kext.AMD5000Controller 1.1.4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.Intel82574L 2.6.1b1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.
Trying running this program and then copy and paste the output in a reply. Please use copy and paste as screen shots can be hard to read.
Sophos has caused problems for some people. Try removing it. If things don't get better, you can re-install it.
Thank you for your help... I will try uninstalling Sophos. Here is a copy/paste from the program you sent.
Hardware Information:
Mac Pro (Mid 2010)
Mac Pro - model: MacPro5,1
2 2.4 GHz Quad-Core Intel Xeon CPUs: 8 cores
20 GB RAM
Video Information:
ATI Radeon HD 5770 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
ProTec6b - Path: /Library/StartupItems/ProTec6b
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 5:26:43
Disk Information:
HL-DT-ST DVD-RW GH61N
Hitachi HUA722010CLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (740.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple, Inc. Keyboard Hub
Logitech USB Receiver
Apple, Inc Apple Keyboard
Tablet XD-0608-U
Logitech USB Optical Mouse
Generic Flash Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.sophos.nke.swi (9.0.53)
com.usboverdrive.driver.hid (3.0.2)
com.sophos.kext.sav (9.0.53)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.citrix.AuthManager_Mac.plist
[loaded] com.citrix.ReceiverHelper.plist
[loaded] com.citrix.ServiceRecords.plist
[loaded] com.wacom.wacomtablet.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[failed] com.plexapp.helper.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
iTunesHelper
GrowlHelperApp
Microsoft Database Daemon
Hightail Desktop App
TransmitMenu
Google Drive
USBOverdriveHelper
SAVDiskMountNotify
ScanNotification
SymSecondaryLaunch
3rd Party Preference Panes:
Default Folder X
Flash Player
Growl
Java
Perian
USB Overdrive
WacomTablet
Internet Plug-ins:
AdobeExManDetect.plugin
CitrixICAClientPlugIn.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
2% iTunes
1% EtreCheck
1% Google Drive
0% coreaudiod
0% Adobe Photoshop CS6
0% SystemUIServer
0% AdobeCrashDaemon
0% fontd
0% netbiosd
Top Processes by Memory:
1.08 GB Adobe Photoshop CS6
635 MB Adobe Illustrator
266 MB com.apple.IconServicesAgent
164 MB softwareupdated
164 MB mds_stores
143 MB Finder
123 MB WindowServer
115 MB com.apple.WebKit.WebContent
102 MB Microsoft Outlook
102 MB iTunes
Virtual Memory Statistics:
12.07 GB Free RAM
5.22 GB Active RAM
1.36 GB Inactive RAM
1.33 GB Wired RAM
1.15 GB Page-ins
0 B Page-outs
Kernel Panics
