kufan0001

Q: Slow loading Finder in Mavericks?

I bought the brand new Macbook Pro Retina that came with Mavericks plus I upgraded my old Macbook Pro Retina to Mavericks before my new one came. On both computers I am noticing a few different things that are rather annoying.

 

When attaching documents to emails, etc... it is taking my finder forever to load the contents of the directory I am trying to access. It is doing this on both computers, so I am assuming this is something to do with Mavericks and not the new computer. It is rather frustrating because for my job, I am contstantly attaching documents to emails every day, but having to wait a good minute or two for a directory to load to find what I am looking for to attach is getting rather annoying.

 

Even my stickie notes load slow now when opening them in Mavericks and it has never done that before. They kind of appear laggy when loading. Usually they just popped right up.

 

Is anybody else experiencing this problem? Any suggestions for a fix? I really enjoy Mavericks but it seems to be messing with the overall performance of some things.

Posted on Oct 30, 2013 8:05 AM

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Q: Slow loading Finder in Mavericks?

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  • by Bryan Navarro,

    Bryan Navarro Bryan Navarro Feb 11, 2014 6:42 AM in response to Bryan Navarro
    Level 1 (5 points)
    Feb 11, 2014 6:42 AM in response to Bryan Navarro

    All,

     

    Still working with engineering.  They have verified that it is an issue and are going through steps with me to eliminate potential candidates.  I'll keep working with them until there is a resolution in one direction or another. I'll keep the thread updated as I get more information.

  • by ph47,

    ph47 ph47 Feb 13, 2014 9:13 AM in response to Bryan Navarro
    Level 1 (0 points)
    Feb 13, 2014 9:13 AM in response to Bryan Navarro

    Please keep us posted Bryan. 

     

    I filed a report to Apple, and also had a lengthy chat last night with support.  They said that although they've had increasing calls with these issues, there was no "known" bug or solution - just that they've been getting calls about it, and all they can do is tell people the normal things they always do.  So no real help there...

  • by tubtubde,

    tubtubde tubtubde Feb 13, 2014 5:32 PM in response to Bryan Navarro
    Level 1 (0 points)
    Feb 13, 2014 5:32 PM in response to Bryan Navarro

    Thanks Bryan.

     

    I'm experiencing this (annoying) bug as well.


    I tried all proposed solutions w/o any improvement. After short testing I could isolate my biggest problems being bound to the column view.


    When using the List view I don't experience the bug. The bug is in my case the Finder being very slow (Beachball) when listing folder contents or dragging files.

     

     

    When the bug is happening  (in column view) I can see following log message in the console:

     

    2/14/14 2:20:16.584 AM WindowServer[120]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

     

    I really hope that this bug will be fixed soon. It makes working with the Finder impossible.

  • by Bryan Navarro,

    Bryan Navarro Bryan Navarro Feb 14, 2014 11:31 AM in response to tubtubde
    Level 1 (5 points)
    Feb 14, 2014 11:31 AM in response to tubtubde

    All,

     

    Had a message left for me.  Engineering is out of troubleshooting steps (the stuff we tried) and it looks like it will need to be something to be implemented in an update.  I have a call in to get a little more clarification but that's the gist of the message.

     

    Good news is, they see it is a trend and not user specific.  We may be on our way to a fix!

  • by DJSEGISMUNDO,

    DJSEGISMUNDO DJSEGISMUNDO Feb 14, 2014 1:15 PM in response to Bryan Navarro
    Level 1 (0 points)
    Feb 14, 2014 1:15 PM in response to Bryan Navarro

    That is great to hear Bryan! I hope they make an update with a fix soon!

    This is getting really annoying and it really frustrates me in the fact that I spent a lot on the SSD for everything to load fast, and now it takes longer than my 2010 macbook.

    Thanks!

  • by ph47,

    ph47 ph47 Feb 14, 2014 9:03 PM in response to Bryan Navarro
    Level 1 (0 points)
    Feb 14, 2014 9:03 PM in response to Bryan Navarro

    Bryan - was there any clue as to where the problem is?  Finder?  Networking?  Graphics Drivers?  I mean, the problem could be anywere...

  • by Josua,

    Josua Josua Feb 15, 2014 5:23 AM in response to ph47
    Level 1 (10 points)
    Mac OS X
    Feb 15, 2014 5:23 AM in response to ph47

    I am having the same issue as well.

  • by ffurlan,

    ffurlan ffurlan Feb 15, 2014 7:11 PM in response to kufan0001
    Level 1 (0 points)
    Feb 15, 2014 7:11 PM in response to kufan0001

    Hi Folks, I just had this issue today with Finder and high CPU utilization. Running updated Mavericks on Mac Mini Mid 2010. I decided to took a sample of Finder process and I noticed a lot of calls on OlsonTimeZone. Today is daylight savings end day in the country I live in (Brasil). I decided to take a shot and go to System Preferences / Date & Time and uncheck "Set date and time automaticaly" and back the date to one day behind. Finder got back to normal CPU utilization. When I checked "Set date and time automaticaly" CPU went back up with Finder spiking up. Maybe it is not the original issue of this thread but I think it's worth to give it a try. BR.

  • by wu2413,

    wu2413 wu2413 Feb 17, 2014 10:17 PM in response to kufan0001
    Level 1 (0 points)
    Feb 17, 2014 10:17 PM in response to kufan0001

    I have the same problem and have been following this site for a while. I could not understand why Apple is not able to do anything even with over 40k viewers and 12 pages of complaints!

  • by petermac87,

    petermac87 petermac87 Feb 17, 2014 11:01 PM in response to wu2413
    Level 5 (7,402 points)
    Feb 17, 2014 11:01 PM in response to wu2413

    wu2413 wrote:

     

    I could not understand why Apple is not able to do anything even with over 40k viewers and 12 pages of complaints!

    If you don't send them feedback, they won't see your issue. There have been threads a hundred times this long which have failed to catch their attention, because they do not use these user to user forums as a feedback channel. Try

     

    FEEDBACK    http://www.apple.com/feedback/macosx.html

     

    Pete

  • by Karl-Otto,

    Karl-Otto Karl-Otto Feb 17, 2014 11:59 PM in response to wu2413
    Level 1 (0 points)
    Feb 17, 2014 11:59 PM in response to wu2413

    Höderlin, greatest german poet ( 1770-1843) wrote about apple in his great Hexameter-Hymne "Brot und Wein":

     

    "Aber Freund! wir kommen zu spät. Zwar leben die Götter,

         Aber über dem Haupt droben in anderer Welt.

    Endlos wirken sie da und scheinens weinig zu achten,

         Ob wir leben, so sehr schonen die Himmlichen uns."

     

    "dear friend, we are to late, indeed the Gods live still,  never endind acting , far about us in another world, they d'ont care about us, whether we live, ..."

  • by Bryan Navarro,

    Bryan Navarro Bryan Navarro Feb 19, 2014 9:15 AM in response to ph47
    Level 1 (5 points)
    Feb 19, 2014 9:15 AM in response to ph47

    Unforunately, no, I didn't get an indication.  I've been playing phone tag with the senior agent managing the case over the past few days since I've been out sick.  As soon as I have more info, I'll be sure to update the thread.

     

    Edit* He just called me back.  No news yet from engineering, has anyone tried using terminal to disable IPV6 at all?  That's the only suggestion they had so far.

  • by ph47,

    ph47 ph47 Feb 19, 2014 9:38 AM in response to Bryan Navarro
    Level 1 (0 points)
    Feb 19, 2014 9:38 AM in response to Bryan Navarro

    How does one do that?  Turn off IPV6 via the terminal?  That at least points to some weird network problmem...  guessing...

     

    Have you tried the fix Bryan - did it work?

  • by Bryan Navarro,

    Bryan Navarro Bryan Navarro Feb 19, 2014 10:33 AM in response to ph47
    Level 1 (5 points)
    Feb 19, 2014 10:33 AM in response to ph47

    Everyone, do me a favor and try it.  I did a quick test and initially, it corrected the issue but I want a few more people to try it out to see if it holds any water before I get back to them.  The terminal command to turn off IPV6 for Wi-Fi  is:

     

    networksetup -setv6off Wi-Fi

     

    It will prompt you to enter in a admin password.  Once it is done, you can verify it worked by checking your system prefs as your IPV6 in your WiFi profile will show as "Off" instead of Automatic, Manual, or any other option.  Give it a good thorough test and get back to me.

     


  • by ph47,

    ph47 ph47 Feb 19, 2014 10:40 AM in response to Bryan Navarro
    Level 1 (0 points)
    Feb 19, 2014 10:40 AM in response to Bryan Navarro

    Hey...  so my Wi-FI is already off.  I'm connected via ethernet...  ?

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