Why do my photos turn white once I selected them from my camera roll

Why do my photos turn white once I selected them from my camera roll

iPhone 4S

Posted on Oct 30, 2013 8:57 AM

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3 replies

Jan 7, 2014 1:13 PM in response to Vetd02

Here’s how I solved my Camera Roll and Camera crash situation–this is a slightly advanced method so I urge you to proceed with caution. This method requires you to view your iPhone’s internal files. Do not attempt this as deleting incorrect files could ‘wreck’ your iPhone. You’ve been warned.

1. I used PhoneView to connect to my iPhone (a free Mac/PC alternative is iPhone Explorer). I then transferred off all of my photos and videos to my Mac to back them up. Highlight the “DCIM” folder (which contains all your photos) and select ‘Copy from iPhone’ (just save them to a new folder on your desktop to make it easy):

User uploaded file

2. Next, I navigated to the PhotoData folder, backed up (just copy them to your desktop to make it easy) and then deleted the following three files (or just delete ANY of the ones you see in this list):

  • com.apple.photos.caches_metadata.plist
  • Photos.sqlite
  • PhotosAux.sqlite

(this image below is just to highlight the PhotoData folder)

User uploaded file

You will be warned against deleting these files, but if you have them backed up proceed.

Note: In the Windows version of iPhone Explorer, you’ll have to ‘right click’ and delete.

3. Restart your iPhone. Afterwards, my Camera Roll actually launched–but no photos were shown. Be patient, as the photo library will rebuild itself and all your images should appear minutes later.

The above method worked for my situation, and enabled me to recover my photos without restoring my iPhone. If you are running into Camera Roll crashes, I would highly recommend trying the above before attempting to ‘nuke’ your iPhone.

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Why do my photos turn white once I selected them from my camera roll

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