Cannot erase iPad without iCloud password

Of note, is that, this only works for the screen lock passcode.

It will not work if the iPad or iPhone is Activation Locked to an iCloud account as was the case for the original poster.

It will restore the device and let you start the setup again, but it will request the Apple ID and password used to lock it after you select a Wifi network and won't let you get beyond that.

There is no way to remove Activation Lock.

Find My iPhone Activation Lock - Apple Support

Find My iPhone includes Activation Lock—a feature that's designed to prevent anyone else from using your iPhone, iPad, iPod touch, or Apple Watch if it's ever lost or stolen. Activation Lock is enabled automatically when you turn on Find My iPhone.

LifeChurchUtah wrote:

How to Restore or Reset iPad to factory settings without password | Works Every iPad Model & IOS - YouTube

This worked for me...

Note that nothing about iCloud or activation lock has ever prevented anyone from restoring a device as new in iTunes with recovery mode. That is and always has been possible by anyone with the device in hand and a computer with iTunes.

However, once restored, you cannot activate and use a device without knowing tha AppleID password used for activation lock.

Unfortunately there is no way around it. You will need to contact the student and get his password to unlock it.

This is the new Anti-Theft feature in iOS7. It renders the devices unusable without the original Owner's password.

If there was a way around it it would completely defeat the purpose of the feature.

http://support.apple.com/kb/TS4515

This is the /ONLY/ option; apple cannot do anything to unlock the device. I'd highly recommand ensuring no students return a device with iCloud signed in.

EDIT: Have the student call apple to have her password reset for her, otherwise that iPad will be a lovely brick.

You will need to work with the student to get the Apple Id back to being functional.

Contact Apple Support

https://getsupport.apple.com/GetproductgroupList.action

and see if you can get them to reset the student's account so you can access the device.

Hi,

If you sign up to cisco meraki (free MDM cloud software) you can add the device to the console and erase it from there.

Just had to do this myself.

Cra5hx wrote:

"cisco meraki (free MDM cloud software) you can add the device to the console and erase it from there."

Just did this, only took about 15 minutes and worked perfectly, thank you very much Cra5hx!

Just had to do this myself using Meraki, worked perfectly! Little bit of a worry though if someone was to steal my iPad and then just sign up to this free service haha

hey please.. how do i go about doing this meraki thing??

please help .. i am unable to sign into my ipad as it is linked to my aunties old acount which she has completely forgotten

Sign up at meraki.com, install the profile to the device, select erase device. Failing that contact apple support with proof of purchase etc and they'll do it for you

Please help. It keeps saying my serial numbers are invalid or the access point has been claimed into another network.

Hi there... Please how do install the profile to the device? What do I have to click? I am really confused.

But how do we do it? Please please please explain better.. I already signed up with meraki but I have no access to the email I used for my iCloud account... And I can't even remember the answers to the secret password reset questions. Please help.

Hi again. Please I am finding it very hard to fix.

Please can you tell me what to do step by step??

Thanks