Unable to load iCloud and Internet accounts in System Preferences

Same problem here.

Yesterday I deleted com.apple.systempreferences from User / Library and it seemed to solve the problem.

However today the problem is back and deleting that file no longer solves it.

This affects iCloud and Internet Accounts preference panes. It also stops my Photostream in iPhoto from displaying correctly.

Any ideas?

I have the same problem. In System Preferences if I select iCloud sometimes that hangs saying "loading iCloud". I have to force quit System Preferences. If i select it again, it again hangs.

I also have a problem that may be related. Sometimes I have to force quit Safari in order to get it to quit - get spinning beachball. This led me to believe that the two are related. So I turned off iCloud syncing of Safari to see if this fixes it.

I'm pretty sure you're right and it is related. I have the Safari issue (I've had to switch to Chrome) and also can't load Tweetbot when this problem happens (I have it set to sync via iCloud).

In addition the iCloud / Photostream section of iPhoto won't load either.

These issues are all new since installing Mavericks, and I'm sure are linked back to the one iCloud problem.

Weirdly, the iCloud System Preference pane will occasionaly load, and when it does all these problems straighten themselves out. But then it will hang again after a while, and the issues reappear.

Try deleting the contents of ~/Library/Caches/com.apple.iCloudHelper and then kill the com.apple.iCloudHelper process in the activity monitor.

Thankyou bthomp2420!! This has been driving me mad ever since the upgrade to Mavericks. I've tried all sorts, but your suggestion does seem to kick iCloud back into life!

Of course, I'd be surprised if this permanently fixed the issue, but it does at least seem to offer a workaround when things get messed up.

Thanks!

Thanks for the suggestion bthomp2420. Since I last posted I reinstalled Mavericks and so far this problem hasn't come back. I'll keep your post bookmarked in case it does.

Thanks a lot bthomp2420!

This was driving me mad - same trifecta of Safari, iCloud pref pane, and Tweetbot hanging, and now it's solved.

jbinzer should really mark this as "This solved my question" - I know I would if I were the original poster!

Attila.

THANK YOU!!!!!!! 🙂

This was driving me nuts.

It also solved my problems with VIP mail senders not showing up under the VIP heading.

Unfortunately, none of the suggestions above have worked for me. I have tried rebooting in Safe mode, and the problem still occurs.

I am not able to use:

- Contacts - Hangs

- Calendar - Hangs

- Mail - can open the app and receive messages, but can't send

- Open the iCloud prefs pane in System Preferences - Hangs

- Modify my iCloud email account settings Internet Accounts in System Preferences - Hangs

If I log into my computer using another user ID, which has no iCloud accounts, then everything runs fine.

This all started after upgrading to 10.9.2 earlier this week.

In Activity Monitor, I can see that the process com.apple.preferences.icloud.remoteservice is not responding.

If I could remove the iCloud account from this user ID, then I am guessing that I could add it back, but I cannot find a way to remove the iCloud account.

Any new suggestions?

I am also still having the same issue after deleting these files... 😟

I have had case open with Apple senior technical support since the weekend. They have not been able to solve this yet. We have tried deleting various cashes and preferences files. The issue persists when I reboot in Safe mode.

Can anybody tell me what the effect would be of deleting the two IDS AuthTokens (for App Store and iCloud/Apple ID) in my iCloud passwords on the malfunctioning computer?

I assume I would need to add that info back on the malfunctioning computer. Would it affect my other Apple devices that are using the same info?

Keychain sync is turned on.

I have solved the issue. It turns out that I had one or more corrupted AddressBook databases. I made sure Contacts was not running and cleared out the contents (i.e. databases) of the folder below (copied to a temp folder):

~/Library/Application Support/AddressBook/Sources

After rebooting my system, I was able open the Contacts app successfully and then reconfigure the iCloud/Internet accounts that I had been trying to remove from my system.

It seems that Contacts, Calendar, Mail, System Preferences (iCloud and Internet Accounts panes), Messages, and Skype were all trying to access my AddressBook database.

Big relief. I was close to recreating my user account and manually transferring everything over to the new account.

This post describes the same issue:

https://discussions.apple.com/thread/5950305?answerId=25081705022#25081705022

This solved my issue.

Thank you.

Thank you bthomp2420! Fixed this very pesky issue!