Since upgrading to Mavericks, Mail is extremely slow to load the preview pane or show email when mailbox is double-clicked. Is this a known issue? Or is there a solution to this issue?
MacBook Pro, OS X Mavericks (10.9)
Hi AngieLynch,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing some unexpected behavior in Mail.
Before troubleshooting on your computer, I'd strongly recommend backing up your data to an external hard drive with Time Machine, if you haven't already. This article can help with setting up Time Machine:
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/ht1427
Next, try creating a new user account on your computer. You can add your email account to Mail in the new user account. If Mail is more responsive in the new user account, then Mavericks is working fine and the behavior is caused by conflicts in your own Mail or user account.
These articles walk you through creating a new user and setting up Mail:
OS X Mountain Lion: Create a new user account (applies to Mavericks, too.)
http://support.apple.com/kb/PH11468
Configuring Mail for your email account
http://support.apple.com/kb/HT1277
Best,
Jeremy
I have this problem too with my Bigpond email since upgrading to Maverick. It takes ages for emails to download and send. However my two Gmail email accounts have not been affected.
I am having this problem with my 5 gmail accounts. Mail will come into my iPhone & iPad and I have to wait, 30 mintues or more minutes for it to show up on my Mavericks-running MacBook Pro. Frustrating!!
Hi Jeremy
I'm having a number of similar problems to Angie.
I have backed up my system, created new user accounst and connected to my mail server etc. and its still the same. Very slow at showing the preview or loading the email.
I have a number of email accounts, pop3, imap, jabber, gMail and Yahoo all have the same problem.
I've also cleaned the memory, removed unwanted apps and verified the disk etc.
It like the bad old days of Microsoft.
Regards
Keith
Synchronizing accounts (Mailbox menu item) seems to kick Mail to retrieve from the server. I have used an Applescript which does this automatically every 5 mins (change the '5' after 'return' for a different time interval)
Open AppleScriptEditor (in Applications). Paste in this code and add account name(s).
on idle
tell application "Mail"
synchronizewithaccount "add account name here"
synchronize with account "add another account name here"
end tell
return 5 * 60
end idle
Then File > Export. Set file format to Application and tick the option 'Stay open after run handler'. Then double click the .app to start. Will keep going until you quit it.
Since upgrading to Mavericks, Mail is extremely slow to load preview pane or show email when mailbox is double-clicked. Is this a known issue?
