Premiere Pro Menus greyed out

Question

Premiere Pro Menus greyed out

I'm cutting a film on a new imac with Premiere Pro... I stupidly updated to Mavericks yesterday... now today whenever I try to import from my external G raid Thunderbolt Drive ALL my menus are greyed out... I can relink media to the drive and I can drag and drop media from the drive into a bin but can't use the import function.

I tried to import from that drive into Adobe Audition and get a fatal error. I've checked all my disc permissions.

Any ideas?

iMac, OS X Mavericks (10.9)

Posted on Oct 30, 2013 1:17 PM

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Answer 1

GaryB

Level 2

234 points

Oct 30, 2013 4:01 PM in response to angus_stirling

Have you tried what I did and explained in my thread regarding deleting the .DS_Store hidden files?

(BTW I go her via the link you put in my thread)

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Answer 2

Oct 30, 2013 4:09 PM in response to GaryB

I've tried using the information on adobe's site at

http://helpx.adobe.com/dreamweaver/kb/remove-ds-store-files-mac.html

but it doesn't seem to work. I guess this is becasue it relates to Dreamweaver.

Did you post a 'how to...'?

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Answer 3

Oct 30, 2013 4:35 PM in response to GaryB

You might have been onto something - it seemed to work for a moment and Premiere started to import but then, half way through, the corruption returned and it failed.

Now when I do the sudo, I get this message

find: /dev/fd/3: Not a directory

find: /dev/fd/4: Not a directory

It then returns to the terminal commence message

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Answer 4

Nov 14, 2013 4:22 AM in response to angus_stirling

Spoke to Adobe. There is a known issue which they are working on. The best they could do for me was to get me to create a new user account and copy the project over. Apparently Mavericks corrupted the disc permissions.

Also I was interested to discover that there are QuickTime issues - apparently the codecs are changed in mavericks..

thanks Apple.

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Answer 5

Nov 14, 2013 2:31 PM in response to angus_stirling

Final post on this. In the end, even the new user thing didn't help. I've just deleted my whole hard drive and reinstalled Mountain Lion then painstaking rebuilt my project and (touch wood) everything is working again.

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