Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Premiere Pro Menus greyed out

I'm cutting a film on a new imac with Premiere Pro... I stupidly updated to Mavericks yesterday... now today whenever I try to import from my external G raid Thunderbolt Drive ALL my menus are greyed out... I can relink media to the drive and I can drag and drop media from the drive into a bin but can't use the import function.


I tried to import from that drive into Adobe Audition and get a fatal error. I've checked all my disc permissions.


Any ideas?

iMac, OS X Mavericks (10.9)

Posted on Oct 30, 2013 1:17 PM

Reply
5 replies

Nov 14, 2013 4:22 AM in response to angus_stirling

Spoke to Adobe. There is a known issue which they are working on. The best they could do for me was to get me to create a new user account and copy the project over. Apparently Mavericks corrupted the disc permissions.


Also I was interested to discover that there are QuickTime issues - apparently the codecs are changed in mavericks..


thanks Apple.

Premiere Pro Menus greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.