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Random Restarts - "Sleep Wake Failure" - 10.9 Mavericks

I recently upgraded my 2009 Unibody White MacBook to 10.9 Mavericks from 10.8 Mountain Lion. Since upgrading I began experiencing random restarts while using the computer. The screen will turn off and then after a few moments the startup chime will play and the computer will boot.


I've had this happen 5 times this week, and Console creates logs for "Sleep Wake Failure". A sample of one of these logs is below.


I have seen a couple scattered reports from other Macbook and Macbook Pro users experiencing this issue on 10.9, however I'm not sure if its Mavericks related or hardware related, and I have not found a solution yet.




Date/Time: 2013-10-29 21:07:00 -0400

OS Version: 10.9 (Build 13A603)

Architecture: x86_64

Report Version: 18



Event: Sleep Wake Failure

Steps: 38



Hardware model: MacBook6,1

Active cpus: 2





Powerstats for: kernel_task

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 21 samples

Primary state: 21 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 21 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 21 samples Unknown

*21 call_continuation + 23 (mach_kernel) [0xffffff80002d6aa7]

*6 ??? (mach_kernel + 303450) [0xffffff800024a15a]

*3 IOTimerEventSource::timeoutAndRelease(void*, void*) + 104 (mach_kernel) [0xffffff80006b0558]

*2 IOUSBWorkLoop::closeGate() + 23 (IOUSBFamily) [0xffffff7f80a569b1]

*2 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]

*2 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]

*2 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*2 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*2 ??? (mach_kernel + 223563) [0xffffff800023694b]

*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]

*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]

*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 AppleUSBHubPort::PortStatusChangedHandlerEntry(OSObject*) + 43 (AppleUSBHub) [0xffffff7f80b24bdf]

*1 AppleUSBHubPort::PortStatusChangedHandler() + 545 (AppleUSBHub) [0xffffff7f80b29cbf]

*1 AppleUSBHubPort::DefaultConnectionChangeHandler(unsigned short, unsigned short) + 465 (AppleUSBHub) [0xffffff7f80b2981f]

*1 AppleUSBHubPort::RemoveDevice() + 1006 (AppleUSBHub) [0xffffff7f80b25b46]

*1 IOUSBDevice::terminate(unsigned int) + 464 (IOUSBFamily) [0xffffff7f80a5072a]

*1 IOService::terminate(unsigned int) + 12 (mach_kernel) [0xffffff80006917dc]

*1 IOService::terminatePhase1(unsigned int) + 1498 (mach_kernel) [0xffffff800069020a]

*1 IOService::scheduleTerminatePhase2(unsigned int) + 183 (mach_kernel) [0xffffff8000690477]

*1 IOService::terminateWorker(unsigned int) + 879 (mach_kernel) [0xffffff80006909bf]

*1 IOWorkLoop::runAction(int (*)(OSObject*, void*, void*, void*, void*), OSObject*, void*, void*, void*, void*) + 62 (mach_kernel) [0xffffff80006ac9ae]

*1 IOService::actionDidTerminate(IOService*, unsigned int, void*, void*, void*) + 311 (mach_kernel) [0xffffff80006913c7]

*1 AppleUSBHub::didTerminate(IOService*, unsigned int, bool*) + 260 (AppleUSBHub) [0xffffff7f80b1ce94]

*1 AppleUSBHub::StopPorts() + 340 (AppleUSBHub) [0xffffff7f80b1b980]

*1 AppleUSBHubPort::stop() + 1512 (AppleUSBHub) [0xffffff7f80b255b6]

*1 AppleUSBHubPort::RemoveDevice() + 1006 (AppleUSBHub) [0xffffff7f80b25b46]

*1 IOUSBDevice::terminate(unsigned int) + 464 (IOUSBFamily) [0xffffff7f80a5072a]

*1 IOService::terminate(unsigned int) + 12 (mach_kernel) [0xffffff80006917dc]

*1 IOService::terminatePhase1(unsigned int) + 1020 (mach_kernel) [0xffffff800069002c]

*1 IOService::requestTerminate(IOService*, unsigned int) + 69 (mach_kernel) [0xffffff800068fc15]

*1 IOService::terminateClient(IOService*, unsigned int) + 67 (mach_kernel) [0xffffff80006917c3]

*1 IOBluetoothHostControllerTransport::terminate(unsigned int) + 69 (IOBluetoothHostControllerUSBTransport) [0xffffff7f80f2bcc5]

*1 IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 62 (mach_kernel) [0xffffff80006ae38e]

*1 IOEventSource::closeGate() + 22 (mach_kernel) [0xffffff80006acf96]

*1 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]

*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]

*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 IOService::pmDriverCallout(IOService*) + 75 (mach_kernel) [0xffffff8000698b6b]

*1 IOService::driverSetPowerState() + 281 (mach_kernel) [0xffffff800069fe19]

*1 IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 355 (mach_kernel) [0xffffff80006ae4b3]

*1 IOBluetoothHostControllerUSBTransport::setPowerStateAction(OSObject*, void*, void*, void*, void*) + 84 (IOBluetoothHostControllerUSBTransport) [0xffffff7f80f2dfac]

*1 IOBluetoothHostControllerUSBTransport::setPowerStateWL(unsigned long, IOService*) + 1130 (IOBluetoothHostControllerUSBTransport) [0xffffff7f80f2e430]

*1 BroadcomBluetoothHostControllerUSBTransport::PerformPowerStateChange(IOBluetoot hHCIControllerInternalPowerState, IOBluetoothHCIControllerInternalPowerState, unsigned int, unsigned int*) + 738 (BroadcomBluetoothHostControllerUSBTransport) [0xffffff7f80f471d2]

*1 IOBluetoothHostControllerUSBTransport::SuspendDevice(bool) + 1074 (IOBluetoothHostControllerUSBTransport) [0xffffff7f80f35262]

*1 IOUSBDevice::message(unsigned int, IOService*, void*) + 167 (IOUSBFamily) [0xffffff7f80a509b5]

*1 IOUSBDevice::message(unsigned int, IOService*, void*) + 268 (IOUSBFamily) [0xffffff7f80a50a1a]

*1 AppleUSBHub::message(unsigned int, IOService*, void*) + 655 (AppleUSBHub) [0xffffff7f80b1c005]

*1 AppleUSBHub::IncrementOutstandingIO(bool) + 51 (AppleUSBHub) [0xffffff7f80b19aaf]

*1 IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 62 (mach_kernel) [0xffffff80006ae38e]

*1 IOEventSource::closeGate() + 22 (mach_kernel) [0xffffff80006acf96]

*1 IOUSBWorkLoop::closeGate() + 23 (IOUSBFamily) [0xffffff7f80a569b1]

*1 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]

*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]

*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 IOService::watchdog_timer_expired(void*, void*) + 39 (mach_kernel) [0xffffff80006989f7]

*1 IOPMrootDomain::sleepWakeDebugTrig(bool) + 503 (mach_kernel) [0xffffff80006e6e87]

*1 stack_snapshot_from_kernel + 123 (mach_kernel) [0xffffff80005b002b]

*3 ??? (mach_kernel + 2303341) [0xffffff800043256d]

*3 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*3 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*3 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*3 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*3 ??? (mach_kernel + 223563) [0xffffff800023694b]

*3 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 328209) [0xffffff8000250211]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 mapping_replenish + 402 (mach_kernel) [0xffffff80002c7ed2]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 pmInitThread + 939 (AppleIntelCPUPowerManagement) [0xffffff7f8088feb1]

*1 pmSpawnThreads + 172 (AppleIntelCPUPowerManagement) [0xffffff7f8088fa29]

*1 pmMasterIdleThread + 14 (AppleIntelCPUPowerManagement) [0xffffff7f8088fede]

*1 master_wait_for_forced_idle + 51 (AppleIntelCPUPowerManagement) [0xffffff7f8088f6ba]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 idle_thread + 24 (mach_kernel) [0xffffff80002378c8]

*1 processor_idle + 170 (mach_kernel) [0xffffff800023757a]

*1 machine_idle + 478 (mach_kernel) [0xffffff80002ddade]

*1 IOWorkLoop::threadMain() + 23 (mach_kernel) [0xffffff80006ac5f7]

*1 IOWorkLoop::runEventSources() + 43 (mach_kernel) [0xffffff80006ac44b]

*1 IOUSBWorkLoop::closeGate() + 23 (IOUSBFamily) [0xffffff7f80a569b1]

*1 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]

*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]

*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 2300653) [0xffffff8000431aed]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 4435154) [0xffffff800063acd2]

*1 mach_msg_receive + 162 (mach_kernel) [0xffffff800021dee2]

*1 ipc_mqueue_receive + 66 (mach_kernel) [0xffffff80002168a2]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 4400010) [0xffffff800063238a]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 2287220) [0xffffff800042e674]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 2287022) [0xffffff800042e5ae]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 pmSlaveIdleThread + 16 (AppleIntelCPUPowerManagement) [0xffffff7f8088f600]

*1 slave_block + 37 (AppleIntelCPUPowerManagement) [0xffffff7f8088f5e3]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 IOWorkQueue::ThreadCallMain(void*, int) + 20 (IOBluetoothFamily) [0xffffff7f81797f30]

*1 IOWorkQueue::processWorkCallFromSeparateThread(IOWorkQueueCall*) + 18 (IOBluetoothFamily) [0xffffff7f81797e30]

*1 IOEventSource::closeGate() + 22 (mach_kernel) [0xffffff80006acf96]

*1 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]

*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]

*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

*0xffffff7f80889000 - 0xffffff7f808a6ff3 com.apple.driver.AppleIntelCPUPowerManagement 216.0.0 (216.0.0) <A6EE4D7B-228E-3A3C-95BA-10ED6F331236> /System/Library/Extensions/AppleIntelCPUPowerManagement.kext/Contents/MacOS/App leIntelCPUPowerManagement

*0xffffff7f80a3c000 - 0xffffff7f80a70ff3 com.apple.iokit.IOUSBFamily 650.4.4 (650.4.4) <972D3024-AF9C-3E09-A9EC-D9AB2A559B38> /System/Library/Extensions/IOUSBFamily.kext/Contents/MacOS/IOUSBFamily

*0xffffff7f80b19000 - 0xffffff7f80b2dff5 com.apple.driver.AppleUSBHub 650.4.4 (650.4.4) <1229941E-4CB9-3F57-B0A6-4A0AD595025D> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/AppleUSBHub.kext/C ontents/MacOS/AppleUSBHub

*0xffffff7f80f2b000 - 0xffffff7f80f3dfff com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0 (4.2.0f6) <700ECB2E-3D91-310F-9369-D2A2AEC28CB5> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothH ostControllerUSBTransport.kext/Contents/MacOS/IOBluetoothHostControllerUSBTransp ort

*0xffffff7f80f46000 - 0xffffff7f80f4bff2 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0 (4.2.0f6) <A24F4834-527A-3AFE-BF94-7056604918BB> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/BroadcomBlue toothHostControllerUSBTransport.kext/Contents/MacOS/BroadcomBluetoothHostControl lerUSBTransport

*0xffffff7f81753000 - 0xffffff7f817b0fff com.apple.iokit.IOBluetoothFamily 4.2.0 (4.2.0f6) <7354BB5B-1D58-3330-9983-F09F59D1346D> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/MacOS/IOBluetoothFam ily

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: Dropbox

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 3 samples

Primary state: 3 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 3 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 3 samples Unknown

*3 hndl_unix_scall + 216 (mach_kernel) [0xffffff80002f3af8]

*3 unix_syscall + 471 (mach_kernel) [0xffffff800063db67]

*2 poll_nocancel + 802 (mach_kernel) [0xffffff80005f15c2]

*2 kqueue_scan + 367 (mach_kernel) [0xffffff80005c390f]

*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*2 ??? (mach_kernel + 223563) [0xffffff800023694b]

*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 recvfrom_nocancel + 224 (mach_kernel) [0xffffff800061fc40]

*1 ??? (mach_kernel + 4324878) [0xffffff800061fe0e]

*1 soreceive + 2306 (mach_kernel) [0xffffff8000614a32]

*1 sbwait + 297 (mach_kernel) [0xffffff800061a939]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x1000 - ??? ??? <7F79FBE9-98A6-6542-D873-85E6A780C639>

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: revisiond

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 2 samples

Primary state: 2 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 2 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 2 samples Unknown

*2 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*2 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2044021) [0xffffff80003f3075]

*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fd4c1]

*1 spec_read + 253 (mach_kernel) [0xffffff800040c59d]

*1 cdev_read + 99 (AppleFSCompressionTypeDataless) [0xffffff7f808b59ab]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 fsctl + 282 (mach_kernel) [0xffffff80003ee2da]

*1 ??? (mach_kernel + 2025085) [0xffffff80003ee67d]

*1 ??? (mach_kernel + 2033003) [0xffffff80003f056b]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x106380000 - 0x1063d3ff7 revisiond (160.2) <CC1179EC-BDCC-3062-AE83-90662E809333> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond

*0xffffff7f808b4000 - 0xffffff7f808b5ff7 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 56 (1.0.0d1) <39250897-347B-3440-9AA4-DD9E2F057F42> /System/Library/Extensions/AppleFSCompressionTypeDataless.kext/Contents/MacOS/A ppleFSCompressionTypeDataless

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: dbfseventsd

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 2 samples

Primary state: 2 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 2 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 2 samples Unknown

*2 hndl_unix_scall + 216 (mach_kernel) [0xffffff80002f3af8]

*2 unix_syscall + 471 (mach_kernel) [0xffffff800063db67]

*2 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*2 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2136391) [0xffffff8000409947]

*1 tsleep + 92 (mach_kernel) [0xffffff80005e139c]

*1 ??? (mach_kernel + 4067450) [0xffffff80005e107a]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]

*1 ??? (mach_kernel + 4144079) [0xffffff80005f3bcf]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x1000 - ??? ??? <6E6421C9-0E72-73AF-1821-754B84B964AF>

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: securityd

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2044021) [0xffffff80003f3075]

*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fd4c1]

*1 spec_read + 253 (mach_kernel) [0xffffff800040c59d]

*1 ??? (mach_kernel + 3835929) [0xffffff80005a8819]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x101693000 - 0x10174dff3 securityd (55199) <660C2D1B-F823-3178-A4D7-43020907B240> /usr/sbin/securityd

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: stackshot

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 __sigwait_nocancel + 480 (mach_kernel) [0xffffff80005dd870]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x106ff5000 - 0x106ffaff7 stackshot (29) <A98539D3-2C52-3E5D-88A8-299A7930810C> /usr/libexec/stackshot

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: mds

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2136391) [0xffffff8000409947]

*1 tsleep + 92 (mach_kernel) [0xffffff80005e139c]

*1 ??? (mach_kernel + 4067450) [0xffffff80005e107a]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x106486000 - 0x1065e2fff mds (800.12) <ECAC8950-9CB9-3BB6-A6A7-7F3DF0E7F23B> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: fseventsd

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2136391) [0xffffff8000409947]

*1 tsleep + 92 (mach_kernel) [0xffffff80005e139c]

*1 ??? (mach_kernel + 4067450) [0xffffff80005e107a]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x1068ea000 - 0x106902ff7 fseventsd (1077.13) <16393192-CE85-3037-8343-C29A9A8D7490> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: blued

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_mach_scall64 + 22 (mach_kernel) [0xffffff80002f3e26]

*1 ??? (mach_kernel + 823837) [0xffffff80002c921d]

*1 mach_msg_overwrite_trap + 195 (mach_kernel) [0xffffff800021e003]

*1 ipc_kmsg_send + 117 (mach_kernel) [0xffffff80002139b5]

*1 ipc_kobject_server + 241 (mach_kernel) [0xffffff8000226bb1]

*1 ??? (mach_kernel + 745480) [0xffffff80002b6008]

*1 is_io_connect_method + 415 (mach_kernel) [0xffffff80006cb28f]

*1 IOBluetoothHCIUserClient::externalMethod(unsigned int, IOExternalMethodArguments*, IOExternalMethodDispatch*, OSObject*, void*) + 197 (IOBluetoothFamily) [0xffffff7f8177b633]

*1 IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 355 (mach_kernel) [0xffffff80006ae4b3]

*1 IOBluetoothHCIUserClient::SimpleDispatchWL(IOBluetoothHCIDispatchParams*) + 948 (IOBluetoothFamily) [0xffffff7f8177ba02]

*1 IOBluetoothHCIController::BluetoothHCIReadLocalSupportedFeatures(unsigned int, BluetoothHCISupportedFeatures*) + 138 (IOBluetoothFamily) [0xffffff7f8176aa0a]

*1 IOBluetoothHCIController::SendHCIRequestFormatted(unsigned int, unsigned short, unsigned long long, void*, char const*, ...) + 1591 (IOBluetoothFamily) [0xffffff7f8175dcb3]

*1 IOBluetoothHCIRequest::Start() + 237 (IOBluetoothFamily) [0xffffff7f81781cf5]

*1 IOEventSource::sleepGate(void*, unsigned long long, unsigned int) + 76 (mach_kernel) [0xffffff80006ad0cc]

*1 IOWorkLoop::sleepGate(void*, unsigned long long, unsigned int) + 73 (mach_kernel) [0xffffff80006ac919]

*1 IORecursiveLockSleepDeadline + 51 (mach_kernel) [0xffffff8000684c03]

*1 lck_mtx_sleep_deadline + 130 (mach_kernel) [0xffffff800022d242]

*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]

*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x10d513000 - 0x10d587ff7 blued (4200.4.6) <9522A8EF-BA87-3B56-B15F-33F18DE2BC1B> /usr/sbin/blued

*0xffffff7f81753000 - 0xffffff7f817b0fff com.apple.iokit.IOBluetoothFamily 4.2.0 (4.2.0f6) <7354BB5B-1D58-3330-9983-F09F59D1346D> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/MacOS/IOBluetoothFam ily

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: coreservicesd

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2136391) [0xffffff8000409947]

*1 tsleep + 92 (mach_kernel) [0xffffff80005e139c]

*1 ??? (mach_kernel + 4067450) [0xffffff80005e107a]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x10fd67000 - 0x10fd67ffe coreservicesd (1077.13) <3F9BE3F1-3029-323D-B2FF-2EE71DCCEB74> /System/Library/CoreServices/coreservicesd

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: authd

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3e06]

*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063de23]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 2044021) [0xffffff80003f3075]

*1 VNOP_READ + 225 (mach_kernel) [0xffffff80003fd4c1]

*1 spec_read + 253 (mach_kernel) [0xffffff800040c59d]

*1 ??? (mach_kernel + 3835929) [0xffffff80005a8819]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x10e4ef000 - 0x10e506ffb com.apple.authd 1.0 (55471) <ECB4D4B4-B7A0-3191-9249-A0A92F91ADB9> /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/ Contents/MacOS/authd

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: Google Chrome

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall + 216 (mach_kernel) [0xffffff80002f3af8]

*1 unix_syscall + 471 (mach_kernel) [0xffffff800063db67]

*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef38f]

*1 ??? (mach_kernel + 4126078) [0xffffff80005ef57e]

*1 ??? (mach_kernel + 4144079) [0xffffff80005f3bcf]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0xb4000 - ??? ??? <9701C8FF-1C66-3E98-BFA1-3FF0833201FC>

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: Google Chrome He

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall + 216 (mach_kernel) [0xffffff80002f3af8]

*1 unix_syscall + 471 (mach_kernel) [0xffffff800063db67]

*1 open_nocancel + 258 (mach_kernel) [0xffffff80003e6902]

*1 open1 + 309 (mach_kernel) [0xffffff80003e5f15]

*1 vn_open_auth + 1674 (mach_kernel) [0xffffff80003f437a]

*1 VNOP_OPEN + 206 (mach_kernel) [0xffffff80003fd1ae]

*1 fifo_open + 647 (mach_kernel) [0xffffff800040b857]

*1 msleep + 114 (mach_kernel) [0xffffff80005e1302]

*1 ??? (mach_kernel + 4067541) [0xffffff80005e10d5]

*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d17e]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x47000 - ??? ??? <9B3251C2-E89E-392F-8710-DAD42E925B44>

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel





Powerstats for: SpotifyWebHelper

Start time: 1969-12-31 19:00:00 -0500

End time: 1969-12-31 19:00:00 -0500

Microstackshots: 1 samples

Primary state: 1 samples Non-Frontmost App, Non-Background Priority, User mode

User Activity: 0 samples Idle, 0 samples Active, 1 samples Unknown

Power Source: 0 samples on Battery, 0 samples on AC, 1 samples Unknown

*1 hndl_unix_scall + 216 (mach_kernel) [0xffffff80002f3af8]

*1 unix_syscall + 471 (mach_kernel) [0xffffff800063db67]

*1 poll_nocancel + 802 (mach_kernel) [0xffffff80005f15c2]

*1 kqueue_scan + 367 (mach_kernel) [0xffffff80005c390f]

*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]

*1 ??? (mach_kernel + 223563) [0xffffff800023694b]

*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d81d2]



Binary Images:

0x1000 - ??? ??? <CB4B225C-0F80-1B30-AA5B-92FE1BAF7DCB>

*0xffffff8000200000 - 0xffffff80007a43ca mach_kernel (2422.1.72) <1D9369E3-D0A5-31B6-8D16-BFFBBB390393> /mach_kernel



================================================================

UUID: 2F6DC4BD-2458-4402-9768-A63869080EDC

cps: 2

Code: 00000400 27006c00

Stackshot reason: Watchdog


System Profile:

Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.51f53

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: HGST HTS541010A9E680, 1 TB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Built-in iSight

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:

MacBook, OS X Mavericks (10.9), Late 2009 Unibody White Macbook

Posted on Oct 30, 2013 8:22 PM

Reply
177 replies

Jul 3, 2014 7:30 AM in response to webmalone

I have recently had this problem with a brand new top of the range iMac.

After 6 weeks I began to get random 'sleep/wake failures' which presented as my computer having been restarted when I come back to it.


I have been trying to resolve this issue with the technical team at Apple since April.

For all this time they have insisted that it is a software issue but failed to isolate the problem.

The machine has even been in for a repair (replaced logic board) but to no avail.


We have erased and re-installed the software so many times it is untrue and the last one was without reloading anything at all from my previous back-ups, but still the issue has persisted.


Finally this week, Apple have agreed to replace the machine.

It's been a very, VERY painful process with little being given away by Apple. I have spent days (literally) on the phone, reinstalling, erasing, waiting at home for deliveries and collections, etc etc etc...


My advice to anyone having this issue is that although it may seem like a software issue, there is a good chance that it isn't. If you have applecare I would urge you to contact Apple and start the process of getting your machine replaced. It's not an easy thing, but ultimately, your mac is probably not gonna get better so better to get it over with.


Be prepared to have your faith in Apple totally destroyed though. For me, the integrity of any company is the quality of their customer service and based on what I have experienced, I am very unlikely ever to spend my money on an Apple product again, and that's coming from a loyal customer of 15 years.

If my loyalty doesn't engender their loyalty, then I no longer hold my loyalty to them.


Good luck guys

Jul 3, 2014 7:37 AM in response to thewolfmonkey

I understand your frustration, and I agree with you: this cannot be a software malfunction, otherwise you numerous reinstalls would have eventually fixed it.


I was one of the first buyers of the new Macbook Retina Pro (I purchased it on the release date) and also had the wake failure only when my external drive was connected (and this was necessary, as it was not only for media storage, but also my Time Machine).


I don't know how, but ever since I installed 10.9.2 it got fixed and never had the problem again. Ever. I admit being a bit hesitant when I had to update to 10.9.3 and 10.9.4, but did it and it still works flawlessly. What fixed it? I have no idea.. but I imagine this problem maybe related to a certain batch of MBPs, and within this batch, some are fixable (like mine), and others fall in your category.

Jul 3, 2014 7:50 AM in response to castroneves

@castroneves: I disagree with your conclusion: it has nothing to do with the Macbook since I have this sleep/wake failure since months with an iMac27. See my earlier posts. It happens only if an external disk is connected but it has also disappeared for weeks and now, since this week it's back. Not only during sleep but also when I am working at my desktop. The only failures I ever had with this machine are the sleep/wake failures. It is annoying and boring but apart from that the machine is flawless. I guess it's a software issue.

Jul 5, 2014 5:53 PM in response to webmalone

I was having this issue before upgrading to Mavericks, and it was persistent throughout, every day roughly.


Worked with a very helpful Apple rep over the last couple of days. Think we isolated the cause to Trusteer/Rapport software that my bank had recommended for secure, fast logon to the website. Thought it was just a Safari plug in, but he had a number of case files indicating the software did mess with the sleep/wake functions. We removed it and I am "overdue" for the sleep wake failure which has been bugging me for months. Hoping for the best.

Jul 5, 2014 6:16 PM in response to pwcriswell

I heard few people experienced this sleep/wake failure after updating to the very last versions of Mountain Lion, but I never heard anybody having this problem for instance with Snow Leopard. Could you specify when exactly the problem started?

Having said that, I find it plausible that some third party app or plug-in, etc. could interfere with Mac's sleep/wake (this was what I said when reported the bug to Apple). Adobe Flash Player is another suspicious plug-in, but can't say for sure.

Jul 20, 2014 11:46 AM in response to teqvexed

Can anyone help with this error message?

Can't determine whether it's hardware of software based.

Thanks in advance...


Anonymous UUID:


Fri Jul 11 15:00:58 2014

panic(cpu 0 caller 0xffffff800b6dc24e): Kernel trap at 0xffffff800b6d1377, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000000e177000, CR4: 0x00000000001606e0

RAX: 0xffffff800b511110, RBX: 0xffffff802d5fd800, RCX: 0x0000000000000069, RDX: 0x0000000000000000

RSP: 0xffffff81f70c3cc0, RBP: 0xffffff81f70c3cc0, RSI: 0x0000000100087828, RDI: 0x0000000000000000

R8: 0x0000000000002002, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff800bc89ce8

R12: 0xffffff802d50106c, R13: 0x0000000000000069, R14: 0x0000000000000000, R15: 0x0000000000000003

RFL: 0x0000000000010202, RIP: 0xffffff800b6d1377, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff81f70c3950 : 0xffffff800b622f79

0xffffff81f70c39d0 : 0xffffff800b6dc24e

0xffffff81f70c3ba0 : 0xffffff800b6f3746

0xffffff81f70c3bc0 : 0xffffff800b6d1377

0xffffff81f70c3cc0 : 0xffffff800b66fbd0

0xffffff81f70c3cd0 : 0xffffff800bae4445

0xffffff81f70c3d40 : 0xffffff800baa1920

0xffffff81f70c3d90 : 0xffffff800ba9f190

0xffffff81f70c3de0 : 0xffffff800baa089e

0xffffff81f70c3e10 : 0xffffff800ba9a7e3

0xffffff81f70c3e80 : 0xffffff800baa9914

0xffffff81f70c3ec0 : 0xffffff800ba99dd0

0xffffff81f70c3ef0 : 0xffffff800baa964e

0xffffff81f70c3f30 : 0xffffff800baaf292

0xffffff81f70c3f80 : 0xffffff800baaf413

0xffffff81f70c3fb0 : 0xffffff800b6d7417


BSD process name corresponding to current thread: kernel_task

Boot args: vm_compressor=1


Mac OS version:

13E28


Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x000000000b400000

Kernel text base: 0xffffff800b600000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 5529547314493

last loaded kext at 5265442335441: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8db15000, size 49152)

last unloaded kext at 5238436422933: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f8db15000, size 20480)

loaded kexts:

at.obdev.nke.LittleSnitch 4094

com.apple.driver.AppleIntelMCEReporter 104

com.apple.filesystems.smbfs 2.0.2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.6f1

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.ApplePlatformEnabler 2.0.9d6

com.apple.driver.AGPM 100.14.28

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.GeForce 8.2.6

com.apple.driver.AppleIntelHD4000Graphics 8.2.8

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHDA 2.6.3f4

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMuxControl 3.6.22

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleIntelFramebufferCapri 8.2.8

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.AppleSDXC 1.5.2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AppleUSBXHCI 683.4.0

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.iokit.IOAcceleratorFamily 98.22

com.apple.nvidia.driver.NVDAGK100Hal 8.2.6

com.apple.nvidia.driver.NVDAResman 8.2.6

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.6f1

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleSMC 3.1.8

com.apple.iokit.IOAcceleratorFamily2 98.22

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 683.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f35

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM512E, 500.28 GB

USB Device: Hub

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Jul 20, 2014 11:34 PM in response to jacktorrance

My recent experience -

After 4 months working with Applecare to resolve this problem they eventually replaced the machine.


Since then it has happened twice (in two weeks)


The first time I had 'power-nap' and 'auto sleep' set to 'on'. I turned these off and it was fine for almost a week until I installed Trusteer Rapport which from other posts may possibly cause a conflict. I have since completely removed this application and it's been fine since then but I am still monitoring.


If you have Rapport, uninstall it.

If you have 'power-nap' turned on in your energy saving settings, turn it off and then see how you go


Good luck, it's certainly a brain cruncher problem

Aug 1, 2014 5:52 AM in response to thewolfmonkey

I can confirm with thewolfmonkey.


It's definitely in conjunction with Trusteer Rapport. Used to be problem with 10.9.2 and Rapport. I removed Rapport and problem went away. Upgraded to 10.9.4 and everything was fine until recently (perhaps with the recent Rapport updates) the sleep wake crash started happening again. I have removed Rapport and the macbook air has been fine for over a week. I'm thinking I need to run an instance of Mavericks in VMWare Fusion to get round this problem. So frustrating - Trusteer support is pretty bad and are of no help

Random Restarts - "Sleep Wake Failure" - 10.9 Mavericks

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