Rotor-Head

Q: What has happened to Apple?

Okay.  I've been an Apple fan since the beginning, but things are falling apart...  Mavericks is buggy.  Mac Mail hangs ALL OF THE TIME..  I've never had to force quit as much as I do now.  My iPhone/iPad is buggy and iTunes is just going nuts.  If I go to a song, it just starts flipping out and moving to other songs (and it never did that before)...  Sometimes when I end a call, it never ends until I shut down my iPhone and restart it...  And don't get me started on final CutPro X.  I really hope that Apple follows Steve Job's ideas, because since his passing, Apple has not been as reliable and as awesome as it used to be..  Please fix...  I'm using the latest MBP Retina and newest iMac and iPhone.   (I liked the way it was.  I wish I could downgrade)...  Thanks..

iMac, Latest OS

Posted on Oct 30, 2013 8:37 PM

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Q: What has happened to Apple?

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  • by isd503,

    isd503 isd503 Nov 1, 2013 1:24 PM in response to Bob Novy
    Level 1 (39 points)
    Mac OS X
    Nov 1, 2013 1:24 PM in response to Bob Novy

    I agree with you.  I am running Mavericks as my primary OS right now, even with all these problems.  I restored my Mountain Lion 10.8.5 from Time Machine into a VM so I could have it immediately available if needed.

     

    I am not going anywhere ... yet.  However, if Apple keeps travelling down this path:

     

    1.  soldering memory to the motherboard.

    2.  preventing Time Machine from restoring directly to a VM.

    3.  releasing a new OS/X WAY BEFORE it is ready for prime time.

     

    etc., etc., I will go back to buying Dell, or whatever else is hot at that time.

     

    I don't want to see Apple's 21% of the market share diminish, I want to see it grow!

  • by baltwo,

    baltwo baltwo Nov 1, 2013 1:27 PM in response to Xsfnrg
    Level 9 (62,256 points)
    Nov 1, 2013 1:27 PM in response to Xsfnrg

    See my previous post to you.

  • by baltwo,

    baltwo baltwo Nov 1, 2013 1:29 PM in response to isd503
    Level 9 (62,256 points)
    Nov 1, 2013 1:29 PM in response to isd503

    You forgot sealing up the iMacs so it's almost impossible to open and change/repair anything. Just throwaway stuff now.thumbs_d.png

  • by Tom in London,

    Tom in London Tom in London Nov 1, 2013 2:52 PM in response to isd503
    Level 4 (1,626 points)
    Mac OS X
    Nov 1, 2013 2:52 PM in response to isd503

    isd503 wrote:

     

    Apple is not the same company without Jobs.  That's a fact. 

     

    Some of us remember what it was like the last time Jobs left Apple - when John Sculley fired him. What happened next hardly bears thinking about. If you don't know, ask any Apple "old timer".

     

    Like him or loathe him, Jobs was Apple. Without him, Apple is rudderless.

  • by Drew Reece,

    Drew Reece Drew Reece Nov 1, 2013 9:33 PM in response to Xsfnrg
    Level 5 (7,659 points)
    Notebooks
    Nov 1, 2013 9:33 PM in response to Xsfnrg


    Xsfnrg wrote:

     

    Thanks to all for ongoing assistance. Found this in the system.log /LibraryLogs, DiagnosticReports:

     

    panic(cpu 0 caller 0xffffff800acdc19e): Kernel trap at 0xffffff80482d0b20, type 14=page fault, registers:

     

    Any insight?

    I'm afraid that is gibberish to me.

     

    Another user has just surprised me by reinstalling Mavericks & having it fix stability his issues. It may be time to try that. He didn't erase the system, just installed over the top of the current system.

    I'm assuming you have older backups before Mavericks? It's probably impossible to get one now (unless you boot from recovery to backup).

  • by Xsfnrg,

    Xsfnrg Xsfnrg Nov 1, 2013 9:45 PM in response to Drew Reece
    Level 1 (0 points)
    Nov 1, 2013 9:45 PM in response to Drew Reece

    Rebooted into recovery, repaired disk permissions, and reviewed references from Baltwo, disconnected any peripherals. Appreciate your comments.

  • by Barney-15E,

    Barney-15E Barney-15E Nov 1, 2013 9:50 PM in response to Xsfnrg
    Level 9 (50,329 points)
    Mac OS X
    Nov 1, 2013 9:50 PM in response to Xsfnrg

    Your panic log doesn't show any third-party kernel extensions which usually indicates a hardware fault. That is sometimes RAM, but could be something else. Have you replaced the stock RAM?

     

    It also just might be something wrong with the install, so you could try reinstalling.

  • by Xsfnrg,

    Xsfnrg Xsfnrg Nov 2, 2013 2:10 AM in response to Barney-15E
    Level 1 (0 points)
    Nov 2, 2013 2:10 AM in response to Barney-15E

    Did the reinstall. Went over as many log files as I could and found one interesting message that I cross referenced to older posts:

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

     

    Some suggested RAM problem, ie upgrade from 8 to 32 GB before prurchase, another suggested either iPhoto or Mail as the culprit.

     

    I am keeping an eye open to all events but for now at least all is currently quiet wrt kernel panics. So thanks again to you, baltwo and Drew and crew.

  • by Drew Reece,

    Drew Reece Drew Reece Nov 2, 2013 4:29 AM in response to Xsfnrg
    Level 5 (7,659 points)
    Notebooks
    Nov 2, 2013 4:29 AM in response to Xsfnrg

    You can verify the RAM is in a generally OK condition via Apple hardware test…

    https://support.apple.com/kb/HT1509

     

    I'd let it cool down and then run extended test a few times to allow it to warm up. It should help rule out any intermittent heat expansion issues. It won't highlight if there are weird incompatibilites with Mavericks though.

     

    On the iMac you should be able to access the RAM, so you would remove modules & try to provoke it into misbehaving again. See what combination works, the crucial part is finding something that always causes the issue to appear to make testing easier. See the Apple manuals for the model in question, they usually have a 'User replaceable parts' guide if it is possible to change. Be aware that static can destroy RAM so ask some questions if you haven't done this before.

    http://support.apple.com/manuals/#macdesktops

     

    Fingers crossed :^)

  • by KlaatuBarada,

    KlaatuBarada KlaatuBarada Nov 2, 2013 5:06 AM in response to Rotor-Head
    Level 1 (30 points)
    Apple Watch
    Nov 2, 2013 5:06 AM in response to Rotor-Head

    You can always tell a pioneer - he the one with an arrow in his back.  I love Apple products but I have learned that if are using your system for a mission critical project - stay away from new major releases.  Wait for Mavericks 10.9.1.

     

    Let's hope that the fixes arrive quickly.

  • by Barney-15E,

    Barney-15E Barney-15E Nov 2, 2013 5:38 AM in response to Drew Reece
    Level 9 (50,329 points)
    Mac OS X
    Nov 2, 2013 5:38 AM in response to Drew Reece

    Drew Reece wrote:

     

    You can verify the RAM is in a generally OK condition via Apple hardware test…

    https://support.apple.com/kb/HT1509

    Rember is a better tool for RAM testing.

  • by Richatom,

    Richatom Richatom Nov 2, 2013 9:04 AM in response to Orchard Owner
    Level 1 (29 points)
    iTunes
    Nov 2, 2013 9:04 AM in response to Orchard Owner

    I too will not be upgrading to Mavericks.

     

    I regret having made the mistake to upgrade to OS7 - my iPad and iPhone are now no longer a pleasure to use. I was appalled to find that I could not go back to OS6. I'm therefore not even going to try Mavericks in case Apple have messed that up too, and have also made the upgrade irreversible.

     

    I am a very disenchanted Apple user. I am actively looking for alternative platforms now.

  • by Xsfnrg,

    Xsfnrg Xsfnrg Nov 2, 2013 9:23 AM in response to Barney-15E
    Level 1 (0 points)
    Nov 2, 2013 9:23 AM in response to Barney-15E

    Dear Barney and Drew:

     

    Looks stuck. Thanks guys

  • by Xsfnrg,

    Xsfnrg Xsfnrg Nov 2, 2013 9:26 AM in response to Drew Reece
    Level 1 (0 points)
    Nov 2, 2013 9:26 AM in response to Drew Reece

    This is a 3-day old 27 in iMac etc

    3.5 GHz Intel Core i7

    nVidia 780M

    32 GB

     

    so I will bring it back and hope they have another here in Zurich, Switzerland.

     

    Best

  • by ClarkDV,

    ClarkDV ClarkDV Nov 2, 2013 9:46 AM in response to Rotor-Head
    Level 2 (184 points)
    Nov 2, 2013 9:46 AM in response to Rotor-Head

    I've installed Mavericks on 3 of my Macs and aside from having to learn the new features, I haven't had a single hiccup. So even though you guys are having trouble, it's unfair to scream at the sky and lament the passing of Steve Jobs and remembering the "good old days" when Apple was perfect.

     

    Apple was never perfect, no one is. And good old days only seem that way in hindsight.

     

    When I upgraded to Mavericks I knew I was taking a big risk. Because if you've been a computer user for any length of time you know that you should never trust the first or even second versions of a new Operating System.

     

    You guys took the risk and you got bitten. It happens. Millions of others took the risk and, like me, were just fine.

     

    After the dust settles, there's always Windows or Linux. No one is forcing you to buy Apple.

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