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On OS Mavericks, When i Face Time it lowers the system volume. Like iTunes and the adjustment sounds for volume up, and down, and such. Is there a setting, or preference to stop it from lowering every other volume?

I have been using mavericks for some time now, and i like the upgrade. It's a fantastic improvement to an operating system.


However i've noticed that when i go onto facetime, it dulls EVERY OTHER SOUND.


Like when i want to watch a video on youtube, it doesn't play it on full volume

Or listen to something on itunes, and control the volume myself. It lowers that too.


It lowers everything except the facetime conversation


Is there a setting or ANYTHING to turn that off?

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9)

Posted on Oct 30, 2013 8:56 PM

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Posted on Nov 11, 2013 7:37 PM

Thanks, but that doesn't fix the issue.


The problem isn't the system sound, it's the fact that facetime reduces everything but itself while in a call. Even when the volume is as high as it can go, and I get the person on facetime to not talk, all system sound is very quiet.


We need a way to prevent facetime from reducing system sound.

56 replies

Nov 20, 2013 8:47 PM in response to JaysITunes645

This is my understanding of calls made over an internet conection.


When you Factime or skype etc. The conversation can only go one way, ie: you would have to cease talking for you to hear the other party to talk. If your music is to loud, it will be picked up in the microphone as if you were conversing and the other party would not get a word in.

Dec 21, 2013 7:37 PM in response to JaysITunes645

Good that someone other than me is complaining about this. Why can't it be like iChat... er, Messages, sorry... where I control the volume myself? It doesn't have to lower everything else that much. Extremely annoying. Better yet, why can't FaceTime just be built into iChat/Messages?!


The only reason I use it is because my friend uses Windows but has an iPhone. And using Skype would be even worse.

Feb 4, 2014 8:38 AM in response to Christian Bocher

Any update on this? This problem is EXTREMELY frustrating. I own a large music studio that has Apple video chat software to teach distance students for years, but we are considering switching all our students to PC (over 10,000 students represented) because we can't play recordings for our students to hear their pieces.


First Apple Messages (formerly iChat) removed the presentation feature (so we can't play recordings through that). Then Facetime started "dimming" the sound on all other apps while a conference is in session.


Now we have to: 1) Send a recording file to students 2) Have them log off from facetime so it doesn't dim the sound 3) Have the student play the recording on their computer 4) Call us back after they've listened to it.


If this was intended to make the system MORE user-friendly, epic fail. PLEASE Apple. include an option to disable "sound dimming" during Facetime chats. We don't want to shift all our students over to PC, but we are struggling with this problem. Very anxious to see a resolution here!

Feb 21, 2014 10:34 PM in response to JaysITunes645

This worked for me:


I have boom installed, but even with Boom on maximum I could hardly understand what the other side said.


During a FaceTime call I:

- Opened "System Preferences..." (left top in het Apple logo menu)

- Opened "Sound"

- In ¨Select a device for sound input" I have 2 options "Internal Speakers" and "BoomDevice". "BoomDevice" was selected, I clicked "Internal Speakers", but the selection would go back to "BoomDevice". However after clicking "Internal Speakers" a few times... the FaceTime sound suddenly was at normal level!


I hope this works for you too.

On OS Mavericks, When i Face Time it lowers the system volume. Like iTunes and the adjustment sounds for volume up, and down, and such. Is there a setting, or preference to stop it from lowering every other volume?

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