On OS Mavericks, When i Face Time it lowers the system volume. Like iTunes and the adjustment sounds for volume up, and down, and such. Is there a setting, or preference to stop it from lowering every other volume?

I have been using mavericks for some time now, and i like the upgrade. It's a fantastic improvement to an operating system.


However i've noticed that when i go onto facetime, it dulls EVERY OTHER SOUND.


Like when i want to watch a video on youtube, it doesn't play it on full volume

Or listen to something on itunes, and control the volume myself. It lowers that too.


It lowers everything except the facetime conversation


Is there a setting or ANYTHING to turn that off?

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9)

Posted on Oct 30, 2013 8:56 PM

Reply
56 replies

Dec 21, 2013 7:37 PM in response to JaysITunes645

Good that someone other than me is complaining about this. Why can't it be like iChat... er, Messages, sorry... where I control the volume myself? It doesn't have to lower everything else that much. Extremely annoying. Better yet, why can't FaceTime just be built into iChat/Messages?!


The only reason I use it is because my friend uses Windows but has an iPhone. And using Skype would be even worse.

Feb 4, 2014 8:38 AM in response to Christian Bocher

Any update on this? This problem is EXTREMELY frustrating. I own a large music studio that has Apple video chat software to teach distance students for years, but we are considering switching all our students to PC (over 10,000 students represented) because we can't play recordings for our students to hear their pieces.


First Apple Messages (formerly iChat) removed the presentation feature (so we can't play recordings through that). Then Facetime started "dimming" the sound on all other apps while a conference is in session.


Now we have to: 1) Send a recording file to students 2) Have them log off from facetime so it doesn't dim the sound 3) Have the student play the recording on their computer 4) Call us back after they've listened to it.


If this was intended to make the system MORE user-friendly, epic fail. PLEASE Apple. include an option to disable "sound dimming" during Facetime chats. We don't want to shift all our students over to PC, but we are struggling with this problem. Very anxious to see a resolution here!

Feb 21, 2014 10:34 PM in response to JaysITunes645

This worked for me:


I have boom installed, but even with Boom on maximum I could hardly understand what the other side said.


During a FaceTime call I:

- Opened "System Preferences..." (left top in het Apple logo menu)

- Opened "Sound"

- In ¨Select a device for sound input" I have 2 options "Internal Speakers" and "BoomDevice". "BoomDevice" was selected, I clicked "Internal Speakers", but the selection would go back to "BoomDevice". However after clicking "Internal Speakers" a few times... the FaceTime sound suddenly was at normal level!


I hope this works for you too.

Apr 5, 2014 5:23 PM in response to JaysITunes645

Ok so random thing I tried helped a little.


Backround:

I was trying to watch a movie with out headphones with FT running and it was impossible to hear anything.


Solution:

I plugged in Iphone 5s headphones, and I turned the volume up using the headphone controls, not the computer buttons.


Outcome:

I was able to hear the movie just fine.


Downside:

Had to use headphone the entire time.

Have to warn the person on facetime not to yell becasue you will blow your eardrums out.

Not a real solution, but does make it somewhat better.


Hope it helps all of you that hate this volume issue as much as I do.

May 11, 2014 1:08 AM in response to rajyraj

Not a solution but a sign of frutstration:


I use Facetime for hours each day. It still has the best quality compared to skype or other video chat programs.


In the end I couldn't stand this "feature" anymore. Now I have bought a PC. Everything I want to do, I do on the PC and the Mac is now a better camera for me. I will keep the mac until it breaks down and will not buy a new one.


Thank you apple. Your superior system just declassified itself.

Apr 3, 2015 5:40 AM in response to JaysITunes645

I think i may have found a fix for this


ok so go to system preferences

then go to accessbility

then click on voice over

then click on voice over utility

from here a new window will pop up

Now, in the new window, click on the sound icon in the left menu bar

there are like three lines of options

right now the "enable audio ducking" button is check marked. uncheckmark that.

maybe this will help


update: i originally posted this w/o looking at the most recent comments, which have the same fix. sorry!

Jun 21, 2015 12:25 PM in response to henrycc265

henrycc265 wrote:


😁 yea ... i will have to facetime her on ipad and anything else...

since the volum thing happens , if one of us wanna watch a movie / gaming , we will have to hang up the call ...

we used to keep facetime connected for like a week ... continuously 😮

Haha, maybe Apple did this so you couldn't leave FaceTime connected for weeks. 😀

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On OS Mavericks, When i Face Time it lowers the system volume. Like iTunes and the adjustment sounds for volume up, and down, and such. Is there a setting, or preference to stop it from lowering every other volume?

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