realtwang

Q: Anyone else having problems with external disks unmounting randomly/suddenly on Mavericks?

I have been having an issue with Mavericks unmounting my external USB disk suddenly, followed by a Finder notification that the disk was ejected improperly.  This has only started since upgrading to 10.9.  I have tried unchecking "Put hard disks to sleep when possible" in System Prefs, but it has not helped.  Weirdly, the drive icon does not disappear from the desktop when this happens, so I don't know if it's actually ejecting, or if the system just thinks it is.  At any rate, it does appear to be a bug.

MacBook Pro (17-inch Early 2011), OS X Mavericks (10.9), 8GB RAM

Posted on Oct 30, 2013 10:51 PM

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Q: Anyone else having problems with external disks unmounting randomly/suddenly on Mavericks?

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  • by 4injas,

    4injas 4injas Dec 8, 2013 8:42 AM in response to realtwang
    Level 1 (4 points)
    Mac OS X
    Dec 8, 2013 8:42 AM in response to realtwang

    YES! This is happening here also. MacPro, powered hub, usb. Still ejects Has anyone found a fix to this. I have now lost 3 drives (1 touro and 2 seagates) to this monster. Luckily, 2 of the 3 are still under warranty.

     

    I am beside myself here. APPLE HELP!

  • by Jackattackk,

    Jackattackk Jackattackk Dec 8, 2013 5:40 PM in response to 4injas
    Level 1 (0 points)
    Dec 8, 2013 5:40 PM in response to 4injas

    I'm crossing my fingers here but I may have found a solution. After turning off my imac for awhile, I turned it back on and my external was showing again. Before it had time to disconnect I went into settings and changed 'put HD's to sleep' to 'never'. So far its been a day and the drive has still not ejected. Also I still have time machine off just in case. Will report back.

  • by BehSik,

    BehSik BehSik Dec 8, 2013 7:28 PM in response to realtwang
    Level 1 (0 points)
    Dec 8, 2013 7:28 PM in response to realtwang

    I'm having a similar issue with my DROBO 5D connected via Thunderbolt.  If you look in your console, you will see that the system has done a pci reset, and then your drive drops. I have no idea why mavericks is doing this.

  • by 4injas,

    4injas 4injas Dec 9, 2013 1:21 PM in response to realtwang
    Level 1 (4 points)
    Mac OS X
    Dec 9, 2013 1:21 PM in response to realtwang

    I am knocking on wood while I type this. I have turned OFF computer sleep and I've made it a full day without disks ejecting.

     

    I'll report back if the ejecting starts again.

  • by Jackattackk,

    Jackattackk Jackattackk Dec 9, 2013 3:28 PM in response to 4injas
    Level 1 (0 points)
    Dec 9, 2013 3:28 PM in response to 4injas

    Yep, 2 days now for me. It's looking good, not sure if I should switch time machine on yet though.

  • by 4injas,

    4injas 4injas Dec 10, 2013 6:05 AM in response to realtwang
    Level 1 (4 points)
    Mac OS X
    Dec 10, 2013 6:05 AM in response to realtwang

    Just an FYI, these drives were so damaged that I could not reformat any of the three.

  • by Mark Ashworth,

    Mark Ashworth Mark Ashworth Dec 10, 2013 6:10 AM in response to realtwang
    Level 1 (0 points)
    Dec 10, 2013 6:10 AM in response to realtwang

    I was also experiencing this issue when copying data to the drives - they would just unexpectidly eject!  Using an ICY BOX twin bay docking station connected via USB 3 to my 2013 iMac.  Mavericks.

     

    So after trying loads of things I changed the connection cable to a USB2 and this seems to have fixed the issue for me.  Have had this set up for about 3-4 days and no issues as yet.

     

    So its either a dodgy cable I got or Mavericks aint liking the USB3 connection

  • by 4injas,

    4injas 4injas Dec 10, 2013 6:15 AM in response to realtwang
    Level 1 (4 points)
    Mac OS X
    Dec 10, 2013 6:15 AM in response to realtwang

    Well...I don't want to rain on your good fortune parade but all of mine are USB2 since I have an older Mac I am stuck there without buying a pci card.

     

    I truly hope you keep your drives running smoothly.

     

    I am of the consensus that this is a Mavericks issue and needs to be aggressively addressed. I've lost 3 drives and unable to reformat or use in any capacity. This is a HUGE issue for me and a very costly one.

  • by helloMuller,

    helloMuller helloMuller Dec 10, 2013 3:20 PM in response to realtwang
    Level 1 (0 points)
    Dec 10, 2013 3:20 PM in response to realtwang

    The same thing started happening with my machine. I just recently upgraded to Mavericks and have a LaCie 4TB Raid as my Time Machine backup. Never had any issues with sleep/wake modes and random ejects — but now I suddenly do… Strangely enough, another 500GB LaCie drive doesn't magically eject on sleep/wake.

     

    My current machine is a 2.2 GHz Intel Core i7 15inch MBP with 8GB Ram.

  • by Fiddleplay,

    Fiddleplay Fiddleplay Dec 14, 2013 1:46 AM in response to realtwang
    Level 1 (0 points)
    Dec 14, 2013 1:46 AM in response to realtwang

    I am having the same problem.  I am using an Orrico  Dock with 4 3 TB Synnex hardrives.  I have 16GB of RAM and an Intel 3.02 Ghz Core Duo on my IMAC  This has not happened ever until Mavericks.   I am surprised Apple has not already come up with a Fix

  • by StinkyOldC,

    StinkyOldC StinkyOldC Dec 14, 2013 7:46 AM in response to Fiddleplay
    Level 2 (155 points)
    Dec 14, 2013 7:46 AM in response to Fiddleplay

    same here, random ejectings on my 4 seagate usb 3 external drives with my late 2012 mac mini 2.3 quad i7, only started with mavericks it has to be an OS related problem. very annoying

  • by Jackattackk,

    Jackattackk Jackattackk Dec 14, 2013 8:57 AM in response to StinkyOldC
    Level 1 (0 points)
    Dec 14, 2013 8:57 AM in response to StinkyOldC

    For all you guys experiencing this problem, uncheck 'put hard drives to sleep' in settings. I know this isnt the ideal solution but has been working for me. 1 week and no ejections so far.

  • by StinkyOldC,

    StinkyOldC StinkyOldC Dec 14, 2013 8:58 AM in response to Jackattackk
    Level 2 (155 points)
    Dec 14, 2013 8:58 AM in response to Jackattackk

    lol thats a no brainer son!

  • by Fiddleplay,

    Fiddleplay Fiddleplay Dec 14, 2013 8:27 PM in response to realtwang
    Level 1 (0 points)
    Dec 14, 2013 8:27 PM in response to realtwang

    I will try that solution and see what happens.  Seems strange that Apple has not come out with a fix yet.  

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Dec 14, 2013 8:34 PM in response to StinkyOldC
    Level 6 (14,811 points)
    Dec 14, 2013 8:34 PM in response to StinkyOldC

    Run Etrecheck and verify you dont have any WD software running

     

     

    https://www.macupdate.com/app/mac/48217/etrecheck

     

    EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. EtreCheck automatically removes any personally identifiable information from the output.

     

     

     

    fsck is likely what is causing all theses occurances along with spotlight indexing.

     

     

    Put your external HD into the privacy setting

     

     

    launch the Spotlight preference via System Preferences, click on the Privacy Tab, click the '+' sign and add in any drives that you don't want indexed.

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