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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
So is there an actual way to know if an iPhone 5s needs replacement due to the manufacturing defect that apple announced few days ago? are there any part numbers? and what is considered a defective phone in terms of Usage Vs Standby?
Thanks
According to a statement Apple released, regarding this issue, they(Apple) will contact affected users. That indicates they have identified the phones affected with this issue by SN. So, unless Apple contacts you, you're not affected. Or, make an appointment at any Apple store to confirm.
Didn’t get mine directly from Apple, but from sites like Negri electronics, so the actual buyer would be a wholesaler 😐.
What are your phone's stats? Usage...standby
Hello,
I'm also interesting by these information.
Current usage :
From 100% to 90% correspond to a "normal usage" ( internet /facebook / call / sms )
Used : 1h10
Standby 4hours
And you ?
more or less the same...
And if Im using it like that , 1 day ~ 40%/50%
I assume you activated the iPhone with your Apple ID and associated email?
In which case they know your email address / ID is using that Serial Number
I would hold tight and wait for news.
If you're experiencing battery problems anyway; would it harm to contact them anyway?
iPhone 5s battery issues and recall
