5 Replies Latest reply: Nov 5, 2013 9:15 AM by Old Toad
SiDWA11 Level 1 Level 1 (0 points)

Hello. I started work at a new job and am continuously being asked for the previous employees Apple ID for various different reasons. I have sorted out most of the places where his ID was set as defualt, but have run into an issue I can't seem to figure out.

 

My Mac update notification popped up to lket me know I had some updates ready for downloading. When I clicked it brings me to the App store update screen. From here I selected the updates (iPhoto and iMovie). The only problem is that as soon as I select these and hit update, it brings up a window which instructs me to put in the password for this prior employees ID. Obviously I don't have this and can't get it. The problem here is that the ID name is grayed out and doesn't let you change it to my own. I did some reading in these support community walls and found that the reason for the name being grayed out is because the app that I am trying to update was orginally downloaded by using that ID. It instructed to delete the app from the computer and reinstall...

 

Here's where I am now and my current problem. I can't reinstall iPhoto or IMovie without paying for them through the App Store. How can I get these back without paying?

 

Thanks


iPhoto '11, OS X Mavericks (10.9)