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Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

Since I've updated our mac mini server from Mountain Lion and OSX Server 2.X to Mavericks and OSX Server 3.0 we are having sharing issues with Windows (7 and 8) and OSX Mavericks users, not being able to access files on the mac mini server.


What I've notice is that OSX Serer 3.0 stop working and I have to restart the Mac Mini Server to make things start working again.


This was not happening with Mountain Lion and OSX Server 2.X.


On the Windows and OSX users what happen is the computers keep trying to connect to the server and are not being able to open or copy files. Again this is intermittent, and I suspect it might be a OSX Server bug.


Any one having the same problem or can give us and advice would be great help.


Thanks.


Andre Tenenbaum

Mac mini, OS X Server, with OSX Server 3.0

Posted on Oct 31, 2013 8:36 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2013 12:01 PM

I have the exact same set up (Mac mini running OSX Server 3.0) and have been having lots of issues since upgrading. I have not been able to sort out if the issues are on the Server side or the client side, but after a couple of hours, both Windows 7 and OS X clients lose connection to the server. I have been unable to determine the cause. Rebooting the server does help, but obviously that is not a workable solution. Now that I think about the frequency of occurence, I'm wondering if it has something to do with TimeMachine backups running on the server? I may try turning that off on the server and see if that helps (although, again, that isn't a good solution).


I'll just say, I am regretting upgrading everything. I had been hoping Mavericks and its use of SMB2 would fix other issues I was having with Windows 7 machines accessing shared folders on the server, but instead, it has unleashed a slew of problems for both Windows and OS X clients. It is very frustrating since there does not seem to be any rhyme or reason to why connection to the server drops. Hoping there is a fix on the way. All in all, switching from a Netgear ReadyNAS to a MacMini server hasn't really yielded the improvements I had hoped it would.

290 replies

Mar 26, 2014 10:49 PM in response to André Tenenbaum

Hi

i'am facing same issues with my imac since the installation of Mavericks. A windows 8.1 Client is even freezing while copying files from the Imac smb Share.

It feels like being in the eigthes , not having a working file sharing.

Since this is not the first time, having smb troubles, i am considering, buying a NAS. Maybe serving better for the two worlds osx and windows.

Cheers

Ralph

Mar 27, 2014 8:12 AM in response to Saturni

Hello!


Just to summerize my experiences:

The smbd in Mavericks (and Mountain Lion) seams to has some serrious issues.

1. Windows Clients can not connect or loose connection at random

2. Somtimes Windows Clients can not write to a file share they wrote to a few seconds ago

3. The same could happen with Maverick clients when they connect to each other via smb (the default protocol for Mavericks) - if you connect via afp the problem is gone

4. Looks like Mountain Lion had this issues and Mavericks makes it worse.

5. When this happens is unpredictable


This looks like a rotten access right handling in the smbd of Mavericks.


I switched on ACLs for smb service as mentioned in http://support.apple.com/kb/TS4149

but this did not help either.


BTW. Why do I have to switch on ACLs when I have a server running?


Bye,

eweri

Apr 3, 2014 7:58 AM in response to André Tenenbaum

I have things between my Mac Server, Windows 7, and my Mac client working kinda although if I leave a file in Windows open too long it will still loose connection and locks the file on the server side. What I did on the Windows side is in the Registry settings shown in the attached screen shot. On the Mac side I used Connect to Server and connected using the AFP stack like so, AFP:192.168.XXX.XXX.


User uploaded file

Apr 3, 2014 1:16 PM in response to tecitdept

It's interesting that some people had so much better luck with Mountain Lion. I wonder what the difference in network or client configuration or use case is?


At our office, and I know some other people had the same issue, Mountain Lion's SMB sharing was completely unusable--there were connection and permissions issues that would reliably cause Acrobat and Office to fail within a few minutes of opening a document off a network volue on some Win7 clients. I had to resort to ripping out the SMBX daemon and installing Samba to restore functionality for my Windows users.


Mavericks fixed those issues for me entirely, but introduced the routine smbd hangs that drove people nuts. 10.9.2 seems to have fixed those for us, at least in the past two weeks of testing, although there has been one unexplained complete hang of the server.


Hard to argue that 10.6 wasn't bulletproof, though, where 10.7 - 10.9 have been three major versions of growing pains.

Apr 8, 2014 7:05 AM in response to rickblackdog

The latest dev release of 10.9.3 seems to be behaving better as far as file sharing goes... SMB is "quiet" and playing nice...


the attrib errors still show up, but the users are not complaining about speeds and errors connecting.


We have Windows 7 Pro, Windows 8 and 8.1 Pro, Mac OS X from 10.6 to 10.9 for a grand total of 200 machines in our network


So far so good...

Apr 8, 2014 10:42 AM in response to rickblackdog

my organization uses windows serving DNS for access to the gateway and then the mac server hosts DNS for the mac clients with a forwordloookup back to the windows server to get outside, the probloems I ran into was that the gateway DNS ended in ".local" and apple Bonjour kept messing up DNS, so trafic going to clients hit a fork and packets were getting lost. Id say make sure there arnt any host records that end in a .local on teh mac side

Apr 10, 2014 6:25 AM in response to dotpage

This is encouraging.. we're on 10.9.2 and I am VERY close to installing SMBUp. We're having a world of problems from Office documents getting locked to due disconnections / read only issues etc, joining the Macs as 'Networking Accounts' isn't an option.


Think I may have fire for 10.9.3 and see what happens. Fun question, but guesses on ETA?

Apr 22, 2014 5:51 AM in response to André Tenenbaum

Hello,


did somebody have a solution for the problems with smbx and indesign crashes under win7 cs6?

i also have a photoshop script problem. the following script returns the wrong number of files in a folder on the server over smbx on a win7 pc. on a mac in works!


is there a way to set the default posix permissions for afp and smb for create files and folders?


//===============================================================

function main() {



var rootFolder = Folder.selectDialog("Choose root folder", "");

var files = rootFolder.getFiles();


alert("files:"+files.length);

}



main();

Apr 22, 2014 7:45 AM in response to Bonyo

Hi Bonyo,


How are you finding SMBUp? I had a chat to the developer on Twitter who seemed very helpful.


I was tempted to wait until the next release as people are mentioning (in this thread) that they are seeing a difference?


Did you have to manually add users into SMBUp? Or did you find a way to tie them into Open Directory so they could use the pre-existing credentials?


Chris

Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

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