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Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

Since I've updated our mac mini server from Mountain Lion and OSX Server 2.X to Mavericks and OSX Server 3.0 we are having sharing issues with Windows (7 and 8) and OSX Mavericks users, not being able to access files on the mac mini server.


What I've notice is that OSX Serer 3.0 stop working and I have to restart the Mac Mini Server to make things start working again.


This was not happening with Mountain Lion and OSX Server 2.X.


On the Windows and OSX users what happen is the computers keep trying to connect to the server and are not being able to open or copy files. Again this is intermittent, and I suspect it might be a OSX Server bug.


Any one having the same problem or can give us and advice would be great help.


Thanks.


Andre Tenenbaum

Mac mini, OS X Server, with OSX Server 3.0

Posted on Oct 31, 2013 8:36 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2013 12:01 PM

I have the exact same set up (Mac mini running OSX Server 3.0) and have been having lots of issues since upgrading. I have not been able to sort out if the issues are on the Server side or the client side, but after a couple of hours, both Windows 7 and OS X clients lose connection to the server. I have been unable to determine the cause. Rebooting the server does help, but obviously that is not a workable solution. Now that I think about the frequency of occurence, I'm wondering if it has something to do with TimeMachine backups running on the server? I may try turning that off on the server and see if that helps (although, again, that isn't a good solution).


I'll just say, I am regretting upgrading everything. I had been hoping Mavericks and its use of SMB2 would fix other issues I was having with Windows 7 machines accessing shared folders on the server, but instead, it has unleashed a slew of problems for both Windows and OS X clients. It is very frustrating since there does not seem to be any rhyme or reason to why connection to the server drops. Hoping there is a fix on the way. All in all, switching from a Netgear ReadyNAS to a MacMini server hasn't really yielded the improvements I had hoped it would.

290 replies

Sep 23, 2014 8:00 PM in response to DJ Flyte

So far, I have had no success upgrading to server 3.2 (seems to be a "common" problem - I'll give them a few days to figure it out)

- but guess what

The other day I was so ******, that I did write an email addressed to Apple Management (obviously he won't read it himself..) not expecting much of it , but today I did get an email back from a team member of the [APPLE Server Engineering Team] asking me about the issues I'm experiencing

and to send him some dump files

It's entirely possible that the issue is fixed in 3.2 but without being able to upgrade - who knows ???

We will see what comes out of this in the coming days - MY hopes are up at this point :-)

Georg

Sep 23, 2014 11:17 PM in response to JorgeUSA

Hello Georg,


See that you can work with the Apple engineering team since they reached out to you. Who is it! Vladi? Do it. Get them what they want.


I had problems too. Many of them and many different ones and have to tell you that finally everything is functioning as it should. 10.9.x was not a good OS. Hoping that Yosemite is better.


Just letting you know that one time it took over 3 hours for the server App upgrade to finish. Make sure you repaired permissions first. Do the upgrade and let it run and wait. Hope it works for you. Might be good to take the server log gather and what not and upload it to your drop box or request a ftp upload to the apple support server.


Hang in there. When it runs it runs great. Slowly getting my trust back with Apple server product but am not looking forward to Yosemite upgrade on my now functioning server 🙂


Ttyl


MR L

Sep 25, 2014 10:20 AM in response to kellychildsis

In the same predicament...we swapped out an aging Windows Server for the Mini with Server.app as the office was all moving towards using Mac's for their daily work. We just parted ways with a second ACN who could not complete the work requests we laid out, and I'm scraping by trying to keep things functioning for the office. Funny though, this last ACN said that SMB was all fixed in Mavericks and we wouldn't have the issues we had (at least in regards to the file sharing) with the last configuration.

Sep 25, 2014 5:12 PM in response to mcce

I was finally able to update to 3.2.1 ( You need to make sure you accept the new license agreement from the app store - that's what prevented me from upgrading - The license agreement pop up window did NOT show up when I tried to upgrading the server software ! - you need to upgrade something else first ( garage band or so)



Unfortunately 3.2.1 didn't not solve our issue -(-:


I'll send the latest dump file to Vladi - we'll see .... ( in his latest email to me he mentioned, that they have not been able to recreate the file access issue (dropped Connection) ......)

I'm not sure what to do next ....Somebody mentioned that the Mavricks server software 3 is a lot more sensitive to network address "issues" = the next thing to would be run the server on a minimal setup to see if that will make a difference ( Server & 1 Client directly connected)

Sep 30, 2014 7:33 PM in response to JorgeUSA

So with a minimum setup (server & 1 Windows computer connected , the issue doesn't seem to happen)


Somebody mentioned a long time ago that's server 3 is a lot more sensitive to traffic issues --- guess he was right


I mentioned this to Vladi and his respond was to try Yosemite Beta & Server 4 Beta as this "issue" should have be fixed with the upcoming release ???


Getting Yosemite loaded was no issue - but now I hit a wall as I can not figure out how to get server 4 (if it actually has been seeded yet )

- so far no respond from Vladi or the Yosemite Beta team about how to load Server 4 ?


- For the time being I keep my finger crossed that something good will come out of this

Oct 22, 2014 10:40 AM in response to JorgeUSA

JorgeUSA,

- have you tried to connect any Windows 7 clients to the Yosemite & Server 4 ? Does filesharing work in a mixed osx/windows7 environment??


We also run a small office with a mixed osx and windows machines. Mavericks and Windows 7 clients. We only need the server as a fileserver and it would be great with a new mac mini server and thunderbolt pegasus raid. Since all the problems with Mavericks I have been waiting to upgrade from our old Mac Mini Snowleopard Server for over a year now.... (it have been running perfect 24/7 with osx/windows7 for several years now though!, but are getting old) ...


Is the solution here now? Shall I say hurray and go to the applestore?

Oct 22, 2014 10:43 AM in response to jonathanoee

That's precisely the installation I oversee, a Mini with a Pegasus drive. I've got a guy prepping an older WinServer to move into place as the file server if this update doesn't work out, I can't be propagating permissions everyday so that people can access the file store... Have thrown sooo much money at this, it's a shame... But, so far so good with Yosemite and Server 4. I upgrade last Friday night and have asked people to use the file server like they'd expect to be able to, and so far no complaints. I've saved files on both ends and created folders on both ends and everything seems to be functioning like one would expect it to...

Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

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