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Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

Since I've updated our mac mini server from Mountain Lion and OSX Server 2.X to Mavericks and OSX Server 3.0 we are having sharing issues with Windows (7 and 8) and OSX Mavericks users, not being able to access files on the mac mini server.


What I've notice is that OSX Serer 3.0 stop working and I have to restart the Mac Mini Server to make things start working again.


This was not happening with Mountain Lion and OSX Server 2.X.


On the Windows and OSX users what happen is the computers keep trying to connect to the server and are not being able to open or copy files. Again this is intermittent, and I suspect it might be a OSX Server bug.


Any one having the same problem or can give us and advice would be great help.


Thanks.


Andre Tenenbaum

Mac mini, OS X Server, with OSX Server 3.0

Posted on Oct 31, 2013 8:36 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2013 12:01 PM

I have the exact same set up (Mac mini running OSX Server 3.0) and have been having lots of issues since upgrading. I have not been able to sort out if the issues are on the Server side or the client side, but after a couple of hours, both Windows 7 and OS X clients lose connection to the server. I have been unable to determine the cause. Rebooting the server does help, but obviously that is not a workable solution. Now that I think about the frequency of occurence, I'm wondering if it has something to do with TimeMachine backups running on the server? I may try turning that off on the server and see if that helps (although, again, that isn't a good solution).


I'll just say, I am regretting upgrading everything. I had been hoping Mavericks and its use of SMB2 would fix other issues I was having with Windows 7 machines accessing shared folders on the server, but instead, it has unleashed a slew of problems for both Windows and OS X clients. It is very frustrating since there does not seem to be any rhyme or reason to why connection to the server drops. Hoping there is a fix on the way. All in all, switching from a Netgear ReadyNAS to a MacMini server hasn't really yielded the improvements I had hoped it would.

290 replies

Jan 7, 2014 8:19 AM in response to mcce

Hello Alex,


I am not expert on this, I have however been in touch with someone at the Apple server group. I have provided them logs and dumps and data up the wazoo. They keep on asking me for more data.


The symptoms that I found was that whenever I try to connect from Windows 8/8.1 to OS X 10.9.1 server share, and try to open simple .txt files that I get an error like "Server does not support this action....". However when I disable SMB 2/3 on Win 8/8.1 and restart, then remap that network server share, then I can open these files no problem. There must be a problem with the Apple SMB 2 implementation that causes this error, and Apple needs to fix this.


So, it does help for me to disable SMB 2/3 on Windows 8/8.1, but it's not a solution. I do not know but I don't see the log entries like "File system does not support 0X40000, file attrs"..... But maybe I am just not looking in the right place. Nothing shows up in the Console and when I search for it "All Messages" selected nothing comes up.


I really hope that they will find a fix for this soon. Thanks.


Martin

Jan 8, 2014 5:42 AM in response to rickblackdog

When working with Office files directly off of a fileshare, there will be locking issues. Macs & PCs handle file-locking differently.


One known step that helps, is to create a folder named:

.TemporaryItems


(with the dot) at the top of each sharepoint in question (where Office/Word/Excel/PPT files are stored), with full access permissions for Everyone. Far better than "Everyone" would be a group you create that includes all the allowable users in question.

Jan 8, 2014 7:14 AM in response to davidh

One known step that helps, is to create a folder named:

.TemporaryItems


(with the dot) at the top of each sharepoint in question (where Office/Word/Excel/PPT files are stored), with full access permissions for Everyone. Far better than "Everyone" would be a group you create that includes all the allowable users in question.

Thanks for that - does this have to be created in every folder (there are thousands on the share) or just at the top level?

Jan 11, 2014 9:06 AM in response to dotpage

Hi, sorry for the delay. It's at the top level of every share.


Create an ACL for .TemporaryItems with the group being Staff (all users are a member of the Staff group by default), and give Staff full permission (see further below).

See http://support.apple.com/kb/ta23804
NB: The following, which should (most definitely) already be the case:


"Use a shared directory service instead so that every user logs in with their own unique ID.

Don't share a server user—each client user should have a unique ID."



You will have to use the Terminal to get this done, please go this route. Do not (not not) use a hack to show invisible files, in the Finder, I doubt that would cause the item to show up in Server.app and I didn't bother to even try.


Open a Terminal window, type in:

cd

(followed by a space)

and then you can drag your parent folder (that serves as a sharepoint in question) onto the Terminal window to fill in the path.
Then press enter. That will take you TO the location in question.


Then use:

sudo mkdir .TemporaryItems

(then, all on one line):

sudo chmod -R +a "group:staff allow readsecurity,readattr,readextattr,list,search,read,execute,writeattr,writeextat tr,delete,add_file,add_subdirectory,delete_child,write,append,file_inherit,direc tory_inherit" .TemporaryItems


You can copy-paste the above line. Otherwise please do note there is a space between the final quotation-mark and .TemporaryItems


Best regards,


-- David


Jan 20, 2014 7:36 PM in response to dotpage

Similar first experience, but it is too early to tell.


First, we created the hidden .TemporaryItems folder at the root of each share with the "sticky" attribute. This seemed to eliminate complaints from the users of MS Office on Windows. But that is just a week, so wait and see. Then installed 10.9.2 seed, and SMB hasn't misbehaved. But the extended attribute errors are still in the log. Are they harmless? Still wondering.


This will take a week of experience before I'm ready to declare anything fixed.


Except (off topic): Gmail support in OSX Mail is fixed (really) in the seed. The difference is dramatic and very pleasing.

Jan 21, 2014 11:16 AM in response to André Tenenbaum

Same problem, after turning on TimeMachine Filesharing goes down.

log say's "

21/01/14 19:58:20,671 digest-service[2286]: digest-request: uid=0

21/01/14 19:58:20,671 digest-service[2286]: digest-request: init request

21/01/14 19:58:20,877 digest-service[2286]: digest-request: init return domain: BLEEKERCONCEPTS server: SERVER indomain was: <NULL>

21/01/14 19:58:21,117 digest-service[2286]: digest-request: uid=0

21/01/14 19:58:21,117 digest-service[2286]: digest-request: init request

21/01/14 19:58:21,152 digest-service[2286]: digest-request: init return domain: MyDomein server: SERVER indomain was: <NULL>

21/01/14 19:58:33,744 kdc[56]: Got a canonicalize request for a LKDC realm from local-ipc

21/01/14 19:58:33,744 kdc[56]: Asked for LKDC, but there is none

21/01/14 19:58:33,828 digest-service[2286]: digest-request: uid=0

21/01/14 19:58:33,828 digest-service[2286]: digest-request: init request

21/01/14 19:58:34,071 digest-service[2286]: digest-request: init return domain: myDomein server: SERVER indomain was: <NULL>

21/01/14 19:58:34,266 digest-service[2286]: digest-request: uid=0

21/01/14 19:58:34,267 digest-service[2286]: digest-request: init request

21/01/14 19:58:34,710 digest-service[2286]: digest-request: init return domain: MyDomein server: SERVER indomain was: <NULL>

21/01/14 19:58:34,940 digest-service[2286]: digest-request: uid=0

21/01/14 19:58:35,090 digest-service[2286]: digest-request od: ok user=MyDomein\User proto=ntlmv2 flags: NEG_KEYEX, ENC_128, NEG_VERSION, NEG_TARGET_INFO, NEG_NTLM2, NEG_NTLM, NEG_TARGET, NEG_UNICODE


Only Local Admin can login, Local users and OD users can't log anymore. AFP and SMB effected.


Restart is not working.

Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

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