1 Reply Latest reply: Oct 31, 2013 4:22 PM by Carolyn Samit
Vicki2 Level 1 (0 points)

I have an IMac Intel running Mountain Lion and my internet Safari is sooo slow or it just does not download. I had to use my laptop to go to support - here - because my desktop safari is still stuck.

Mac 0s x Powerbook 5,6 g4, Mac OS X (10.4.11)
  • Carolyn Samit Level 10 (102,845 points)

    Try troubleshooting Safari extensions and third party plugins.


    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


    If it's not an extensions issue, try troubleshooting third party plug-ins.


    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.


    If that made a difference, instructions for troubleshooting plugins here.



    Check download speed here >  Speedtest.net - The Global Broadband Speed Test


    Less than 15Mbps, contact your ISP for upgrade options.