MMS Message turn on off option not displaying

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Level 1

5 points

MMS Message turn on off option not displaying

Hi,

I am a iPhone user for about 3-4 yrs now. I have a black 16 Gig iPhone 4 with the latest iOS 7.0.3. I rarely send MMS messages though but needed to send one yesterday only to realize that I can't do that. How did I realized this that I added a photo from my phone and then added the contact to which i wanted to send the msg. Upon clicking Send, i got the message "Cannot Send Message - MMS Messaging needs to be enabled to send this message". So then went to the settings thinking my MMS settings might have got turned off. Settings -> Messages and what I see is that under SMS/MMS -> MMS Messages -> On/Off -> This option is NOT AT ALL displayed there.

What I see on the screen is

1. iMessages (turn on/off is displayed)

2. Send Read Receipts

3. Send as SMS

4. Send & Receive

Then under SMS/MMS settings

5. Show Subject Field

6. Character Count

7. Blocked

That's all. No "MMS Messages On/Off" option displayef. Ideally it should be available before "Show Subject Field" option, isnt it?

Then I tried few settings but resulted in no benefit. I tried to reset network settings, tried to turn Wi-Fi on/off then turn 3G on/off, Carrier settings on/off. But nothing worked. Last option as suggested on the forum is to RESET as a new phone. But I dont want to lose my current app settings, especially all the game settings and statuses.

Please help here.

Regards,

Kiran

iPhone 4, iOS 7.0.3

Posted on Oct 31, 2013 11:04 AM

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Answer 1

pdroth

Level 5

5,171 points

Oct 31, 2013 11:08 AM in response to kkkulkarni

You left out a very important piece of info - your carrier.

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Answer 2

kkkulkarni Author

Level 1

5 points

Oct 31, 2013 11:24 AM in response to pdroth

Hi,

Thanks for your quick reply to my post. I am currently in India and am on the Idea Cellular network. Well there does not seem to be any problem with my internet settings (both GPRS & 3G) because I use 3G internet with full speed and recently inquired and pushed the APN settings again for MMS. The mms on/off itself is not getting displayed in first place, forget turning it on or off.

Thanks for your response, waiting for a solution hat will work..

Regards,

Kiran

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Answer 3

kkkulkarni Author

Level 1

5 points

Oct 31, 2013 11:26 AM in response to kkkulkarni

Forgot to mention one more thing. I have purchased this iPhone in the UK as an unlocked one. After few months of use there, I moved to India and had reset the phone to factory settings once.

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Answer 4

pdroth

Level 5

5,171 points

Oct 31, 2013 11:27 AM in response to kkkulkarni

YOu would need to talk with your carrier to find the APN settings so MMS would work on your phone.

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Answer 5

kkkulkarni Author

Level 1

5 points

Oct 31, 2013 11:33 AM in response to pdroth

I already have talked to them for almost couple of hours. They confirmed that the APN settings provided by them are the correct ones and those work hasselfree on all the other iPhones.

Most importantly, being able to send mms is next thing. But for me, turning on the MMS messages itself is not coming as an option under Settings -> Messages

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Answer 6

pdroth

Level 5

5,171 points

Oct 31, 2013 11:35 AM in response to kkkulkarni

Try a different SIM card from your carrier. You're using an iPhone on an unsupported carrier - not much we can do for you.

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Answer 7

kkkulkarni Author

Level 1

5 points

Oct 31, 2013 11:42 AM in response to pdroth

Not sure about what you are talking about. This career is very well supported in India. They do have micro sims and iPhone plans supported. Moreover, there are plenty of other users that are using this career on iPhone and are enjoying the mms feature. I am still not convinced as to how a carrier vanishes the "MMS Messages ON/OFF" option from the settings!!

Anyways, thanks for your time and help you could extend..

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Answer 8

Mar 7, 2014 12:11 PM in response to kkkulkarni

I have same problem, help me

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