iTouch Shuffle 2nd Generation will not connect to pc or itunes.
Hello, I have seen this problem repeated though out the forum and on other support pages. I have exhaused all the help threads my computers still do not recognize the shuffle.
I have:
1. Updated iTunes
2. Purchased a new shuffle cord
3. Tried mulitple USB ports on several computers
4. Started and Stopped the Apple Mobile Device Utility
5. Checked the details of every USB Generic Hub in device manager. (and do not see all the zeros listed)
6. reset the shuffle (on off)
The shuffle will charge from my external speaker. It also will play. I just cannot connect to make song changes or update softward on the shuffle.
Thanks for any help you can offer.
Carrie
iPod shuffle, Windows 7