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All replies
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Helpful answers
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Nov 12, 2013 11:47 AM in response to MacFlyer84by c.r.bock,@MacFlyer84: Thanks for your contribution, it is seemingly an issue with Mavericks and the internal Superdrive.
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Nov 12, 2013 11:49 AM in response to Eric Rootby c.r.bock,@Eric Root: Tried the second link and some of the suggestions. No Luck. Any links relating to Mavericks?
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Nov 12, 2013 11:50 AM in response to MacFlyer84by baltwo,Try a laser lens cleaner disk. If that doesn't do the trick, then it's time to call AppleCare or haul the machine into an Apple repair stattion.
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Nov 13, 2013 1:48 PM in response to c.r.bockby Joe Pierpoint,I learned from a similar problem I had with a recently acquired Blu-ray burner. The solution in Mavericks was: <Finder><Preferences><General> 3rd ballot box down ( CDs, DVDs, and iPods.) Insert a tick.
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Nov 13, 2013 3:36 PM in response to c.r.bockby IchiF15,I'm having the same problem - except my iMac has an issue with USB drives and the superdrive. The drives will show up in Finder for about 1 min, then go away. I looked at the System Uitility, USB and it shows the drives are their with the correct power - so I'm assuming software setting somewhere. Any tips/advice appreciated.
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Nov 17, 2013 11:50 AM in response to baltwoby andrew.bg,@baltwo: Thanks. I Reset the NVRAM/PRAM and that resolved the issue for me.
Mac Mini (mid 2010), OS X Mavericks 10.9, 4 GB RAM
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Nov 25, 2013 7:27 PM in response to Bpiper55by crustybren,Hi MacFlyer
I had the same problem It was only with dvd player
I went to System Preferences>Displays
Clicked onto Arrangements There were two rectangles side by side represnting the screens.
I dragged the rhs rectangle and positioned it to the left of the other rectangle and i then checked the mirroring box
Lo and behold it solved it.
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Nov 27, 2013 8:01 AM in response to petermac87by manishjg,I am also frustated with this problem. My mac is fairly new early 2011 and evrything was working few hours before I upgraded to maverick
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Dec 10, 2013 1:03 AM in response to Bpiper55by ACIC,same issue. optiarc working fine untill I installed mavericks.
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Dec 10, 2013 7:27 PM in response to Bpiper55by JayElvis,Can Apple just fix this problem already - so sick of being loyal customer, keeping installs up to date and having to deal with these kind of basic operation issues - really interfering with my work productivity. Fix this Apple (and yes it is an Mavericks install problem, becuase mine was working fine until I did this upgrade)
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Dec 10, 2013 10:33 PM in response to JayElvisby baltwo,Then, restore the previous installation's bootable backup/clone or TM backup. One should always have one or both in order to revert and resume productive things.
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Dec 11, 2013 8:01 PM in response to Bpiper55by Micah Donahue,Same problem here on a mid-2010 21.5" iMac. Will read CDs and 1 out of 100 DVDs (1 kids' DVD, weird) but generally nothing in DVD format.
I tried all the solves listed (change prefs, reset EMC and both PRAMs, boot from internet disks, even an Endust cleaning CD). Nada. I then set up a Joint Venture call and they diagnosed the drive as faulty after repeating all of the above. They say it's very possible that dying Superdrives can read CDs and even burn disks but not read DVDs. They said it'd be about $150 to replace the drive at a Genius Bar.
Here's where I try to be helpful.
If you're found this thread and you're not under warranty, don't waste ANY time testing it or trying to fix. Certainly don't roll back to previous software versions -- wasting hours of time and eliminating software features you may like or introducing incompatibilities. Just hop on over to Amazon and buy a $30 (not kidding) Amazon Basics external DVD drive. I ordered one w/ my cleaning disk knowing I'd prob need it and prob wouldn't want to pay Apple to fix my 3-year old machine. Works like an absolute charm for me. Faster ripping CDs than the Superdrive, plays DVDs through DVD Player, VLC, or XBMC instantly.
So my advice (ignore it if you like, it's worth what you paid for it) is to ignore any conspiracy theories about whether Apple planned this. IMHO, it doesn't matter for $30. Your time is worth more than $30. Just buy an external and get on with your life. You can even use it with your drive-less Air when you get one, if you don't have one already. How often can you solve a complex computer problem instantly, and be better off in the end, for $30? Just do it. End of advice.
HTH.
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Dec 19, 2013 2:53 AM in response to Bpiper55by dhorne1982,Hello,
So I also had this problem and phoned apple.
This was the solution which worked for me.
Shutdown your apple
Disconnect all cables, external drives etc.
Wait ten secconds then plug your power calbe back in
Press and hold for ten seconds SHIFT, CTRL, ALT & POWER then release. Please note this had to be the left hand keys.
locate keys ALT, CMD, P, R
Press the power button then press and hold the keys mentioned above. Your machine will restart two times then release keys.
I have a mid 2009 macbook Pro and this sorted my issue.
I still can't use my SD card slot but at least the optical drive now works
Hope this helps
Thanks
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Dec 19, 2013 5:16 AM in response to dhorne1982by ACIC,Thanks. It helped. Still the same awkward noise while reading/burning, but I see now my cds in Finder and can do anything I want with them. Thanks again!
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Dec 19, 2013 8:58 AM in response to Bpiper55by Adam Tandy,I've had a similar issue with the Superdrive on my iMac.
Disappeared off the desktop (with a disc in), and wasn't detected by Disk Utility or the System Profiler.
After doing several Restarts with no luck, I did a complete power down and Reboot, and the problem resolved itself completely.
So although the problem is a real one, the solution might be very simple. Annoying though.