Q: Itunes installation problem on my laptop

Hi,

My laptop OS is windows XP-Service Pack2

I am having I-phone 5 series..

When i try to install itunes 11.0.1 software on my laptop, after installation itunes opening page displaying and getting struck and not able to do anything..

When i restart my laptop, and if i open itunes software again only opening page displaying and not able to do any operations ..

Guide me...

iPhone 5, Windows XP

Posted on Oct 31, 2013 8:50 PM

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by matt00,

matt00 Nov 2, 2013 9:13 AM in response to Shiva Kusuma
Level 5 (4,015 points)

Nov 2, 2013 9:13 AM in response to Shiva Kusuma

Hey Shiva Kusuma,

Thanks for the question. I understand you are experiencing issues with iTunes for Windows XP. The following resources may help to resolve your issue:

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Additional Information:

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Thanks,

Matt M.
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