Previous 1 2 3 4 Next 80 Replies Latest reply: Mar 21, 2014 11:21 AM by BigJoeCool Go to original post
  • kgriffen Level 1 Level 1 (0 points)

    Update to the story.  I went to the South Coast Apple store here in Southern California.  I was told that my device was out of warranty (which is correct), but they gave me 1/2 off the depot repair price.  So $155 for new logic board installed.  Estimated time 3-5 days.  I'll take it . . . .

  • jwt643 Level 1 Level 1 (0 points)

    Just read through this thread.  My MBP (Late 2013) is restarting several times a day as well.  I posted a couple weeks ago and was told it was likely 3rd party software conflicting.  I removed software I wasn't using, and it worked fine for a few days.  It is back to restarting again.  I see on several of these posts that the issues have been with older models and Mavericks.  But, with this being a new machine, could it be an issue with the OS? 

  • Drew Reece Level 5 Level 5 (4,415 points)

    It could be software or hardware if you migrated & brought over older software.

     

    This thread seems to have collected a lot of info on the same model, so lets see if it can be kept that way.

    I'd recommend making your own thread and then others can advise you on how to look at logs to try to see what could be causing it.

  • thejaphyryder Level 1 Level 1 (0 points)

    Just chiming in that I have the same issue happening with mine. Going to take it in to Apple store next week... I'll update when I do.

     

     

    Fri Dec  6 10:59:46 2013

    panic(cpu 0 caller 0xffffff7f9bffafac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812e55c000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 0), Frame : Return Address

    0xffffff810ae03140 : 0xffffff8019c22f69

    0xffffff810ae031c0 : 0xffffff7f9bffafac

    0xffffff810ae03290 : 0xffffff7f9a70b53d

    0xffffff810ae03350 : 0xffffff7f9a7d7d9e

    0xffffff810ae03390 : 0xffffff7f9a7d7dfc

    0xffffff810ae03400 : 0xffffff7f9aa5c5be

    0xffffff810ae03530 : 0xffffff7f9a7fbd41

    0xffffff810ae03550 : 0xffffff7f9a71208d

    0xffffff810ae03600 : 0xffffff7f9a70fbae

    0xffffff810ae03800 : 0xffffff7f9a710af6

    0xffffff810ae038e0 : 0xffffff7f9b623ba2

    0xffffff810ae03920 : 0xffffff7f9b63355f

    0xffffff810ae03940 : 0xffffff7f9b66151b

    0xffffff810ae03980 : 0xffffff7f9b66157b

    0xffffff810ae039c0 : 0xffffff7f9b638ff5

    0xffffff810ae03a10 : 0xffffff7f9b604d3e

    0xffffff810ae03aa0 : 0xffffff7f9b600cc7

    0xffffff810ae03ad0 : 0xffffff7f9b5fe816

    0xffffff810ae03b00 : 0xffffff801a0cb873

    0xffffff810ae03b90 : 0xffffff801a0cd76f

    0xffffff810ae03bf0 : 0xffffff801a0cb28f

    0xffffff810ae03d40 : 0xffffff8019cb6008

    0xffffff810ae03e50 : 0xffffff8019c26bb1

    0xffffff810ae03e80 : 0xffffff8019c139b5

    0xffffff810ae03ef0 : 0xffffff8019c1e003

    0xffffff810ae03f70 : 0xffffff8019cc921d

    0xffffff810ae03fb0 : 0xffffff8019cf3e26

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f9bfed000->0xffffff7f9bffffff

                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f9bfe5000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9a58e000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9a667000

                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9bfe8000

             com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9a6ba000->0xffffff7f9a929fff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f9a6aa000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9a667000

             com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f9a934000->0xffffff7f9abe0fff

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9a6ba000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000

             com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 b5e3000->0xffffff7f9b6adfff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f9a6aa000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9a667000

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9a6ba000

     

    BSD process name corresponding to current thread: WindowServer

     

    Mac OS version:

    13A603

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x0000000019a00000

    Kernel text base: 0xffffff8019c00000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 4262246319628

    last loaded kext at 819286934663: com.apple.filesystems.smbfs   2.0.0 (addr 0xffffff7f9c132000, size 335872)

    loaded kexts:

    com.paragon-software.filesystems.ntfs   82

    com.paceap.kext.pacesupport.snowleopard 5.7.2

    com.avatron.AVExFramebuffer 1.7

    com.waves.driver.soundgrid  2.0.0

    com.Cycling74.driver.Soundflower    1.5.1

    com.rogueamoeba.HermesAudio 3.0.0

    com.orderedbytes.driver.ControllerMateFamily    4.6.0

    com.avatron.AVExVideo   1.7

    com.orderedbytes.driver.CMUSBDevices    4.6.0

    com.apple.filesystems.smbfs 2.0.0

    com.apple.filesystems.msdosfs   1.9

    com.apple.filesystems.autofs    3.0

    com.apple.driver.AppleHWSensor  1.9.5d0

    com.apple.driver.AudioAUUC  1.60

    com.apple.iokit.IOBluetoothSerialManager    4.2.0f6

    com.apple.driver.AppleTyMCEDriver   1.0.2d2

    com.apple.driver.AGPM   100.14.11

    com.apple.driver.AppleMikeyHIDDriver    124

    com.apple.driver.AppleHDAHardwareConfigDriver   2.5.2fc2

    com.apple.driver.AppleHDA   2.5.2fc2

    com.apple.iokit.IOBluetoothUSBDFU   4.2.0f6

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

    com.apple.driver.AppleSMCPDRC   1.0.0

    com.apple.driver.AppleSMCLMU    2.0.4d1

    com.apple.GeForceTesla  8.1.8

    com.apple.driver.AppleUpstreamUserClient    3.5.13

    com.apple.iokit.IOUserEthernet  1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X   7.0.0

    com.apple.driver.AppleHWAccess  1

    com.apple.driver.AppleMikeyDriver   2.5.2fc2

    com.apple.driver.AppleLPC   1.7.0

    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0

    com.apple.driver.AppleIntelHDGraphics   8.1.8

    com.apple.driver.AppleIntelHDGraphicsFB 8.1.8

    com.apple.nvidia.NVDAStartup    8.1.8

    com.apple.driver.SMCMotionSensor    3.0.4d1

    com.apple.driver.AppleMuxControl    3.4.12

    com.apple.driver.AppleBacklight 170.3.5

    com.apple.driver.AppleMCCSControl   1.1.12

    com.apple.driver.AppleUSBTCButtons  240.2

    com.apple.driver.AppleIRController  325.7

    com.apple.driver.AppleUSBTCKeyEventDriver   240.2

    com.apple.driver.AppleUSBTCKeyboard 240.2

    com.apple.iokit.SCSITaskUserClient  3.6.0

    com.apple.driver.AppleUSBCardReader 3.3.5

    com.apple.driver.AppleFileSystemDriver  3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 35

    com.apple.driver.XsanFilter 404

    com.apple.driver.AppleUSBHub    650.4.4

    com.apple.iokit.IOAHCIBlockStorage  2.4.0

    com.apple.driver.AppleFWOHCI    4.9.9

    com.apple.driver.AirPort.Brcm4331   700.20.22

    com.apple.iokit.AppleBCM5701Ethernet    3.6.9b9

    com.apple.driver.AppleAHCIPort  2.9.5

    com.apple.driver.AppleUSBEHCI   650.4.1

    com.apple.driver.AppleUSBUHCI   650.4.0

    com.apple.driver.AppleSmartBatteryManager   161.0.0

    com.apple.driver.AppleACPIButtons   2.0

    com.apple.driver.AppleRTC   2.0

    com.apple.driver.AppleHPET  1.8

    com.apple.driver.AppleSMBIOS    2.0

    com.apple.driver.AppleACPIEC    2.0

    com.apple.driver.AppleAPIC  1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

    com.apple.nke.applicationfirewall   153

    com.apple.security.quarantine   3

    com.apple.driver.AppleIntelCPUPowerManagement   216.0.0

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSerialFamily  10.0.7

    com.apple.AppleGraphicsDeviceControl    3.4.12

    com.apple.driver.DspFuncLib 2.5.2fc2

    com.apple.vecLib.kext   1.0.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.2.0f6

    com.apple.iokit.IOFireWireIP    2.2.5

    com.apple.driver.AppleHDAController 2.5.2fc2

    com.apple.iokit.IOHDAFamily 2.5.2fc2

    com.apple.nvidia.classic.NVDANV50HalTesla   8.1.8

    com.apple.nvidia.classic.NVDAResmanTesla    8.1.8

    com.apple.iokit.IOSurface   91

    com.apple.iokit.IOBluetoothFamily   4.2.0f6

    com.apple.iokit.IOAudioFamily   1.9.4fc11

    com.apple.kext.OSvKernDSPLib    1.14

    com.apple.driver.AppleSMBusPCI  1.0.12d1

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.5.1d27

    com.apple.driver.AppleSMC   3.1.6d1

    com.apple.driver.AppleGraphicsControl   3.4.12

    com.apple.driver.AppleBacklightExpert   1.0.4

    com.apple.iokit.IONDRVSupport   2.3.6

    com.apple.driver.AppleSMBusController   1.0.11d1

    com.apple.iokit.IOGraphicsFamily    2.3.6

    com.apple.driver.AppleUSBHIDKeyboard    170.15

    com.apple.driver.AppleHIDKeyboard   170.15

    com.apple.driver.AppleUSBMultitouch 240.6

    com.apple.iokit.IOUSBHIDDriver  650.4.4

    com.apple.iokit.IOSCSIBlockCommandsDevice   3.6.0

    com.apple.iokit.IOUSBMassStorageClass   3.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.0

    com.apple.driver.AppleUSBMergeNub   650.4.0

    com.apple.driver.AppleUSBComposite  650.4.0

    com.apple.iokit.IOUSBUserClient 650.4.4

    com.apple.iokit.IOFireWireFamily    4.5.5

    com.apple.iokit.IO80211Family   600.34

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.mDNSOffloadUserClient  1.0.1b4

    com.apple.iokit.IONetworkingFamily  3.2

    com.apple.iokit.IOAHCIFamily    2.6.0

    com.apple.iokit.IOUSBFamily 650.4.4

    com.apple.driver.AppleEFINVRAM  2.0

    com.apple.driver.AppleEFIRuntime    2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily   1.1

    com.apple.security.sandbox  278.10

    com.apple.kext.AppleMatch   1.0.0d1

    com.apple.security.TMSafetyNet  7

    com.apple.driver.AppleKeyStore  2

    com.apple.driver.DiskImages 371.1

    com.apple.iokit.IOStorageFamily 1.9

    com.apple.iokit.IOReportFamily  21

    com.apple.driver.AppleFDEKeyStore   28.30

    com.apple.driver.AppleACPIPlatform  2.0

    com.apple.iokit.IOPCIFamily 2.8

    com.apple.iokit.IOACPIFamily    1.4

    com.apple.kec.corecrypto    1.0

    com.apple.kec.pthread   1

    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: ST750LX003-1AC154, 750.16 GB

    Serial ATA Device: WDC WD7500BPKT-75PK4T0, 750.16 GB

    USB Device: Hub

    USB Device: Keyboard Hub

    USB Device: Microsoft® Comfort Mouse 4500

    USB Device: Apple Keyboard

    USB Device: Internal Memory Card Reader

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: BRCM2070 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Hub

    USB Device: Built-in iSight

    USB Device: IR Receiver

    Thunderbolt Bus:

  • santzowind Level 1 Level 1 (0 points)

    i have a 15' macbook pro 2010 model with core i5 and since i updated to mavericks i keep having the same problem described above...random crashes out of nowhere and immediate restarts...i ve read above that the gpu is defective and needs to be replaced but i have a question...i ve been running snow leopard with no restart issues for three years in a row...how come the gpu is NOW defective after the OS upgrade???

  • kgriffen Level 1 Level 1 (0 points)

    @santzowind, this was exactly my experience as well.  Has been running flawlessly and through multiple updates.  I also use it in the identical fashion each day, same keyboard, external monitor etc.  The day I installed Mavericks, it started rebooting intermittently.  Usually it was about once a day.  I created a new profile, deleted apps and then finally rebooted and re-installed Mavericks.  Same problem.  I did not try reverting to SL because it seemed painful.

     

    So, all that being said, I witnessed my MacBook fail the video test in the Store.  So I believe it truly did have an issue, something about Mavericks makes it worse I guess. 

  • santzowind Level 1 Level 1 (0 points)

    Since there are no apple stores in my country and i wouldn't want to take it to the authorized service provider is there a way to do the repair at home? i mean can i just switch the graphic card with a new one ????

  • santzowind Level 1 Level 1 (0 points)

    after doing some reading at the forum i understand that the answer to my prior question is "no".....

  • santzowind Level 1 Level 1 (0 points)

    here's the latest report

     

    Anonymous UUID:       AAA586DF-348E-29AE-117F-833700E77430

     

     

    Sun Dec  8 10:46:20 2013

    panic(cpu 3 caller 0xffffff7f8fd53fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80ad2d8000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 3), Frame : Return Address

    0xffffff808a62ae90 : 0xffffff800da22f69

    0xffffff808a62af10 : 0xffffff7f8fd53fac

    0xffffff808a62afe0 : 0xffffff7f8e41c53d

    0xffffff808a62b0a0 : 0xffffff7f8e4e8d9e

    0xffffff808a62b0e0 : 0xffffff7f8e4e8dfc

    0xffffff808a62b150 : 0xffffff7f8e76d5be

    0xffffff808a62b280 : 0xffffff7f8e50cd41

    0xffffff808a62b2a0 : 0xffffff7f8e42308d

    0xffffff808a62b350 : 0xffffff7f8e420bae

    0xffffff808a62b550 : 0xffffff7f8e422cb4

    0xffffff808a62b640 : 0xffffff7f8f3ac980

    0xffffff808a62b6a0 : 0xffffff7f8f3a9702

    0xffffff808a62b730 : 0xffffff7f8f394137

    0xffffff808a62b760 : 0xffffff7f8f351497

    0xffffff808a62b780 : 0xffffff7f8f361d30

    0xffffff808a62b7b0 : 0xffffff7f8f361bd1

    0xffffff808a62b800 : 0xffffff7f8f361a8e

    0xffffff808a62b850 : 0xffffff7f8f3605cd

    0xffffff808a62b870 : 0xffffff7f8f35cf88

    0xffffff808a62b8a0 : 0xffffff7f8f38f1c8

    0xffffff808a62b8e0 : 0xffffff7f8f35c1ca

    0xffffff808a62ba60 : 0xffffff7f8f38bb20

    0xffffff808a62bb20 : 0xffffff7f8f35acb9

    0xffffff808a62bb70 : 0xffffff800decc226

    0xffffff808a62bb90 : 0xffffff800decd821

    0xffffff808a62bbf0 : 0xffffff800decb28f

    0xffffff808a62bd40 : 0xffffff800dab6008

    0xffffff808a62be50 : 0xffffff800da26bb1

    0xffffff808a62be80 : 0xffffff800da139b5

    0xffffff808a62bef0 : 0xffffff800da1e003

    0xffffff808a62bf70 : 0xffffff800dac921d

    0xffffff808a62bfb0 : 0xffffff800daf3e26

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8fd46000->0xffffff7f8fd58fff

                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8fd3e000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8e324000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8e0ba000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8e378000

                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8fd41000

             com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8e3cb000->0xffffff7f8e63afff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8e0ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8e3bb000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8e378000

             com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8e645000->0xffffff7f8e8f1fff

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8e3cb000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8e0ba000

             com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 f349000->0xffffff7f8f413fff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8e0ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8e3bb000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8e378000

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8e3cb000

     

     

    BSD process name corresponding to current thread: WindowServer

     

     

    Mac OS version:

    13A603

     

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x000000000d800000

    Kernel text base: 0xffffff800da00000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 3306134774778

    last loaded kext at 262071361840: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8fe68000, size 65536)

    last unloaded kext at 332459083235: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8fe68000, size 57344)

    loaded kexts:

    com.intel.kext.intelhaxm          1.0.7

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.14.11

    com.apple.filesystems.autofs          3.0

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleHDA          2.5.2fc2

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.GeForceTesla          8.1.8

    com.apple.driver.AppleMikeyDriver          2.5.2fc2

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleMuxControl          3.4.12

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.driver.AppleIntelHDGraphics          8.1.8

    com.apple.driver.AppleIntelHDGraphicsFB          8.1.8

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.driver.AppleUSBCardReader          3.3.5

    com.apple.driver.AppleIRController          325.7

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.AppleGraphicsDeviceControl          3.4.12

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.driver.DspFuncLib          2.5.2fc2

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

    com.apple.driver.AppleHDAController          2.5.2fc2

    com.apple.iokit.IOHDAFamily          2.5.2fc2

    com.apple.driver.AppleGraphicsControl          3.4.12

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.driver.AppleUSBMultitouch          240.6

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOEthernetAVBController          1.0.3b3

    com.apple.driver.mDNSOffloadUserClient          1.0.1b4

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: ST9500420ASG, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: Hub

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: BRCM2070 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Internal Memory Card Reader

    USB Device: Hub

    USB Device: Built-in iSight

    USB Device: IR Receiver

    Thunderbolt Bus:

  • Drew Reece Level 5 Level 5 (4,415 points)

    santzowind,

    I'm afraid the situation hasn't changed. You still need to contact Apple or an Authorized service provider & ask them to see if it can have the GPU fixed.

     

    The only other option you have is to revert to an earlier OS (whatever worked before) & simply hope the issue doesn't re-appear.

     

    New OS's use new features & updated drivers that put loads on parts that were previously not under heavy load. Sadly it means the Mac can appear to develop issues, when they have always existed.

     

     

    Sorry, we can't help you with this, it's clear that this model has issues that need resolving by someone who can replace the GPU (which probably means replacing the entire logic board too).

  • BigJoeCool Level 1 Level 1 (0 points)

    I am also having this problem - also a mid-2010 Macbook Pro...

     

    I've never had any problems with Snow Leopard, Lion or Mountain Lion but something in Mavericks seems to trigger it.

     

    My 3 years was up in October so fingers they can do something. I do find it unbelievalbe that Apple can sell a faulty product and then put some arbitary time limit on how long they are willing to correct it.

     

    As soon as an issue was identified they should have contacted ALL the customers who purchased this model and got them to run a test... the company has really started letting itself down recently.

  • kgriffen Level 1 Level 1 (0 points)

    BigJoeCool,

     

    I agree with you and used this point to help secure my 50% discount.  My warranty was up in April, so maybe you're better off with October.  Also, if you had Apple Care on it, that seemed to make a difference to the Store Manager in my case.

     

    By the way, the repair was done in two working days and I have not had an issue since.  The also replaced the two sticks of RAM free of charge.

  • Swizard210 Level 1 Level 1 (0 points)

    Hey I have a Mac that was gifted to me a while back.  Not sure exactly what year it's from any more although I believe it is from 2009 or 2010.  It's 13 Inch.  I am having the same random restart problems that others are having after having installed Mavericks.  It's VERY cumbersome when I'm working on something important and have tons of things open.

     

    I have tried uninstalling 3rd party applications.  I have tried re-installing the OS, but still no luck at all.

     

    Can you please guide me accordingly as to what I should do to fix it?  Thank you in advance!

     

     

    Here is my crash report:

     

     

    Anonymous UUID:       BDB3155B-A697-2B64-04C9-740A83CEA97A

     

     

    Thu Dec 12 06:07:50 2013

    panic(cpu 1 caller 0xffffff801acdc19e): Kernel trap at 0xffffff801afe82c4, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000013caec000, CR4: 0x0000000000000660

    RAX: 0x0000000000000028, RBX: 0x0000000000000008, RCX: 0x000000000091a3a0, RDX: 0x7fffffffffffffff

    RSP: 0xffffff80c50eb550, RBP: 0xffffff80c50eb550, RSI: 0x0000000000000002, RDI: 0x0000000000000008

    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x00000000000001f0, R11: 0xffffff801afee610

    R12: 0x0000000000000246, R13: 0xffffff80c50eb550, R14: 0x0000000000000010, R15: 0xffffff80c50eb668

    RFL: 0x0000000000010286, RIP: 0xffffff801afe82c4, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x1

     

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff80c50eb1e0 : 0xffffff801ac22f69

    0xffffff80c50eb260 : 0xffffff801acdc19e

    0xffffff80c50eb430 : 0xffffff801acf3606

    0xffffff80c50eb450 : 0xffffff801afe82c4

    0xffffff80c50eb550 : 0xffffff7f9c48042b

    0xffffff80c50eb5a0 : 0xffffff801ae2b899

    0xffffff80c50eb6c0 : 0xffffff801aecc151

    0xffffff80c50eb9d0 : 0xffffff801aedb7cb

    0xffffff80c50ebb00 : 0xffffff801aedae99

    0xffffff80c50ebce0 : 0xffffff801aee1df2

    0xffffff80c50ebd40 : 0xffffff801b013f78

    0xffffff80c50ebe30 : 0xffffff801aff4a50

    0xffffff80c50ebe60 : 0xffffff801afefb71

    0xffffff80c50ebf00 : 0xffffff801afefa5d

    0xffffff80c50ebf60 : 0xffffff801b03db67

    0xffffff80c50ebfb0 : 0xffffff801acf3af8

          Kernel Extensions in backtrace:

             com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f9c47f000->0xffffff7f9c481fff

     

     

    BSD process name corresponding to current thread: Dropbox

     

     

    Mac OS version:

    13A603

     

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x000000001aa00000

    Kernel text base: 0xffffff801ac00000

    System model name: MacBookPro7,1 (Mac-F222BEC8)

     

     

    System uptime in nanoseconds: 2101494696554

    last loaded kext at 1111915796534: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f9cd30000, size 335872)

    last unloaded kext at 339237663843: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9cd30000, size 57344)

    loaded kexts:

    com.eltima.ElmediaPlayer.kext          1.0

    com.logmein.driver.LogMeInSoundDriver          1.0.2

    com.apple.filesystems.smbfs          2.0.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.14.11

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleHDA          2.5.2fc2

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.GeForceTesla          8.1.8

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleMikeyDriver          2.5.2fc2

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.driver.AppleUSBCardReader          3.3.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleUSBOHCI          650.4.1

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.AppleGraphicsDeviceControl          3.4.12

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.5.2fc2

    com.apple.vecLib.kext          1.0.0

    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.AppleHDAController          2.5.2fc2

    com.apple.iokit.IOHDAFamily          2.5.2fc2

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.driver.AppleUSBMultitouch          240.6

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.iokit.IOEthernetAVBController          1.0.3b3

    com.apple.driver.mDNSOffloadUserClient          1.0.1b4

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.driver.NVSMU          2.2.9

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.pthread          1

    com.apple.kec.corecrypto          1.0

    Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.62f7

    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D534F344758334D314131333333433920

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

    Network Service: AirPort 2, AirPort, en1

    Serial ATA Device: Hitachi HTS545025B9SA02, 250.06 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: Built-in iSight

    USB Device: Internal Memory Card Reader

    USB Device: IR Receiver

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    Thunderbolt Bus:

  • PowerHouse Level 1 Level 1 (35 points)

    Hello all. The problem causing all these issues is the internet plug-in SILVERLIGHT. The one you need to watch Netflix with. I too went to the Genius bar and they had no clue. They advised me to wipe my Mac and reinstall Mavericks without all my apps- installing them one at a time until my Mac starts to crash again. Sure enough, as soom as I reinstalled Silverlight, my Mac went to sh*t. Got rid of it, and my issues went with it. Now, I still think Mavericks has issues with video in full screen mode because it has crashed on me once or twice since removing Silverlight, but not two or three times DAILY like it was with Silverlight in there.

     

    So yeah, I can't watch Netflix on my Mac, but I have other devices for that until Apple finds a fix.

     

    Hope that helps!

  • kgriffen Level 1 Level 1 (0 points)

    You have: System model name: MacBookPro7,1 (Mac-F222BEC8), which is the 13" version of the Mid 2010 MacBookPro line.  It has a slightly different version of the NVIDIA card that is funcky on the 15" version.  Specs here: http://en.wikipedia.org/wiki/MacBook_Pro

     

    Take it to Apple Store, see what they can do.

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