jowen82
Level 1 (0 points)

Q: OSX Mavericks Keeps Restarting at Random Times

No matter what i'm doing my Macbook Pro 15 will just randomly crash/restart out of no where telling me that it has restarted due to a problem. I could be checking my mail, surfing the web, or opening apps. It just doesn't matter what i'm doing. Can somebody give me some kind of answer to why this is happening?

 

Here is my most recent report.

 

Anonymous UUID:       91CFBC00-BF86-BD2F-D483-224F8376C4F5

 

 

Thu Oct 31 22:04:12 2013

panic(cpu 2 caller 0xffffff7f9e159fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f68f9000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80d3862820 : 0xffffff801be22f69

0xffffff80d38628a0 : 0xffffff7f9e159fac

0xffffff80d3862970 : 0xffffff7f9c81c53d

0xffffff80d3862a30 : 0xffffff7f9c8e8d9e

0xffffff80d3862a70 : 0xffffff7f9c8e8dfc

0xffffff80d3862ae0 : 0xffffff7f9cb6d5be

0xffffff80d3862c10 : 0xffffff7f9c90cd41

0xffffff80d3862c30 : 0xffffff7f9c82308d

0xffffff80d3862ce0 : 0xffffff7f9c820bae

0xffffff80d3862ee0 : 0xffffff7f9c8224d7

0xffffff80d3862fb0 : 0xffffff7f9d7815bf

0xffffff80d3863080 : 0xffffff7f9d77ec7e

0xffffff80d38630a0 : 0xffffff7f9d780315

0xffffff80d38631d0 : 0xffffff7f9d77eb1b

0xffffff80d3863230 : 0xffffff7f9d77e692

0xffffff80d38632e0 : 0xffffff7f9d7b0c27

0xffffff80d3863520 : 0xffffff7f9d7aa538

0xffffff80d3863690 : 0xffffff7f9d7a9f06

0xffffff80d38636c0 : 0xffffff7f9d7ac0bc

0xffffff80d3863700 : 0xffffff7f9d7aba34

0xffffff80d3863780 : 0xffffff7f9d793cc0

0xffffff80d38637e0 : 0xffffff7f9d7945ba

0xffffff80d3863830 : 0xffffff7f9d7949e7

0xffffff80d38638a0 : 0xffffff7f9d7951a8

0xffffff80d38638e0 : 0xffffff7f9d7621ca

0xffffff80d3863a60 : 0xffffff7f9d791b20

0xffffff80d3863b20 : 0xffffff7f9d760cb9

0xffffff80d3863b70 : 0xffffff801c2cc226

0xffffff80d3863b90 : 0xffffff801c2cd821

0xffffff80d3863bf0 : 0xffffff801c2cb28f

0xffffff80d3863d40 : 0xffffff801beb6008

0xffffff80d3863e50 : 0xffffff801be26bb1

0xffffff80d3863e80 : 0xffffff801be139b5

0xffffff80d3863ef0 : 0xffffff801be1e003

0xffffff80d3863f70 : 0xffffff801bec921d

0xffffff80d3863fb0 : 0xffffff801bef3e26

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f9e14c000->0xffffff7f9e15efff

            dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f9e144000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9c724000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9c4ba000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9c778000

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9e147000

         com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9c7cb000->0xffffff7f9ca3afff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9c4ba000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f9c7bb000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9c778000

         com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f9ca45000->0xffffff7f9ccf1fff

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9c7cb000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9c4ba000

         com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 d74f000->0xffffff7f9d819fff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9c4ba000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f9c7bb000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f9c778000

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f9c7cb000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

13A603

 

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x000000001bc00000

Kernel text base: 0xffffff801be00000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 27933455957842

last loaded kext at 272656318896: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9e25c000, size 65536)

last unloaded kext at 334183773884: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9e25c000, size 57344)

loaded kexts:

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AGPM          100.14.11

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHDA          2.5.2fc2

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleIntelHDGraphics          8.1.8

com.apple.GeForceTesla          8.1.8

com.apple.driver.AppleMikeyDriver          2.5.2fc2

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.SMCMotionSensor          3.0.4d1

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleIntelHDGraphicsFB          8.1.8

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleIRController          325.7

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleUSBCardReader          3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleUSBHub          650.4.4

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.2fc2

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.AppleHDAController          2.5.2fc2

com.apple.iokit.IOHDAFamily          2.5.2fc2

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleUSBMultitouch          240.6

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 6 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

USB Device: Hub

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus:

MacBook Pro, OS X Mavericks (10.9), Since fresh install of Mavericks

Posted on Nov 1, 2013 12:44 AM

Close
jowen82

Q: OSX Mavericks Keeps Restarting at Random Times

  • All replies
  • Helpful answers

first Previous Page 4 of 6 last Next

  • by JamesMG76,

    JamesMG76 JamesMG76 Jan 8, 2014 7:35 PM in response to Drew Reece
    Level 1 (4 points)
    iPhone
    Jan 8, 2014 7:35 PM in response to Drew Reece

    Will be Apple hardware test tell me whether the gpu is bad? (my Genius Bar appointment is not until Saturday, and I'd love to know definitively what the cause is)

  • by nbar,

    nbar nbar Jan 8, 2014 7:46 PM in response to JamesMG76
    Level 5 (6,980 points)
    Jan 8, 2014 7:46 PM in response to JamesMG76

    It could, but it is prone to false negatives. Run it 3X, back to back, extended, for the most reliable results. That being said, it may not detect anything. Especially when it comes to the logicboard, you need an external diagnostic tool to test the machine.

  • by JamesMG76,

    JamesMG76 JamesMG76 Jan 8, 2014 8:12 PM in response to kgriffen
    Level 1 (4 points)
    iPhone
    Jan 8, 2014 8:12 PM in response to kgriffen

    kgriffen - would your screen flicker, have parts of it go black, etc, or would the whole thing just go black and then the computer restart?  Mine does the latter, but it seems like when people have GPU issues, they typically experience the former.  Just curious.

     

    Thanks!

  • by JamesMG76,

    JamesMG76 JamesMG76 Jan 10, 2014 10:54 AM in response to JamesMG76
    Level 1 (4 points)
    iPhone
    Jan 10, 2014 10:54 AM in response to JamesMG76

    I've had no more crashes or issues since uninstalling PACE and Sophos... haven't been working with both external drives either, so not sure if that has anything to do with it.  Still have an appointment to get it tested tomorrow. 

     

    Here is a question, if it fails the test but I am not having any more crashes, is there a need to replace it?  Will the GPU get WORSE over time, or is it more of a "it is what it is" situation, where something about the Mavericks install caused it to rear its ugly head, but as long as I have it under control now, it isn't an issue?

     

    Thanks!

  • by nbar,

    nbar nbar Jan 10, 2014 11:14 AM in response to JamesMG76
    Level 5 (6,980 points)
    Jan 10, 2014 11:14 AM in response to JamesMG76

    "Here is a question, if it fails the test but I am not having any more crashes, is there a need to replace it?  "

     

    Yes. The GPU will get worse over time, and eventually you will only be able to boot your machine in safe mode, if at all.

     

    It is still a good idea that you are bringing the machine in to get it checked, especially given your model, but the most common cause of kernel panics are third party kernel extensions (source Resolving Kernel Panics - The X Lab).

  • by PowerHouse,

    PowerHouse PowerHouse Jan 10, 2014 11:18 AM in response to jowen82
    Level 1 (35 points)
    Jan 10, 2014 11:18 AM in response to jowen82

    Here's what I've been able to figure out after many tests and three trips to the Genius Bar, and a replaced logic board. Mavericks taxes the logic board in ways that render an otherwise perfectly working Mac useless. My Mac is only two years old and I only do basic things with it. Lightroom is about as intense as it gets. My advice, if you have your Mac still under warranty, get the logic board replaced. If not, go back to Mountain Lion. Hope that helps.

  • by nbar,

    nbar nbar Jan 10, 2014 11:21 AM in response to PowerHouse
    Level 5 (6,980 points)
    Jan 10, 2014 11:21 AM in response to PowerHouse

    "Mavericks taxes the logic board in ways that render an otherwise perfectly working Mac useless."

     

    Can you explain this further? I highly doubt this is information the Genius Bar supplied you with.

  • by JamesMG76,

    JamesMG76 JamesMG76 Jan 10, 2014 11:28 AM in response to nbar
    Level 1 (4 points)
    iPhone
    Jan 10, 2014 11:28 AM in response to nbar

    Nbar, thanks again for the reply.

     

    Two followup questions - you said:

     

    Yes. The GPU will get worse over time, and eventually you will only be able to boot your machine in safe mode, if at all.

     

    Why is that (that it gets worse over time).  IF it is my logic board, which would likely mean that my 2010 MBP was one of the bad ones from the beginning, doesn't that mean (if it does get worse over time) that it would have been progressively getting worse for the past 40 months or so?  And if so, that seems odd that this would be the first time I had an issue, wouldn't it? Or am I missing something?

     

    You also said:

     

    but the most common cause of kernel panics are third party kernel extensions

     

    Why is it that 3rd party kernel extensions trigger a GPU error?

     

    Thanks again!

     

  • by Drew Reece,

    Drew Reece Drew Reece Jan 10, 2014 11:28 AM in response to JamesMG76
    Level 5 (7,808 points)
    Notebooks
    Jan 10, 2014 11:28 AM in response to JamesMG76

    JamesMG76 wrote:

     

    Here is a question, if it fails the test but I am not having any more crashes, is there a need to replace it?  Will the GPU get WORSE over time, or is it more of a "it is what it is" situation, where something about the Mavericks install caused it to rear its ugly head, but as long as I have it under control now, it isn't an issue?

     

    Thanks!

    You are asking us to speculate, since anyone who knows what is the actual issue with these GPU's is probably an Apple employee (& may want to keep their job by not posting company info on public forums). Try quizzing the genius but be aware they usually don't have access to the details of every issue.

     

    Apple installed some components that were later found to have problems, they requested users take the Mac in to have parts replaced for free. That tells you Apple were concerned enough to want to avoid any potential claims.

    Sadly the free replacement period seems to have run out for many of these machines (it's unclear how that can be legitimate, but we probably have different consumer laws & warranty periods etc).

     

    Will is get worse over time - it seems like 10.9 has answered that question for you.

    Others in this thread claim earlier OS's were OK but 10.9 causes GPU panics. The GPU didn't change, but the OS made the issue appear worse, but you are right, it could just be the extra software you removed, but the coincidence with other users appears to point towards - this hardware + 10.9 = trouble.

     

    Backup before you go to the store (& check it boots from the backup).

  • by PowerHouse,

    PowerHouse PowerHouse Jan 10, 2014 11:37 AM in response to nbar
    Level 1 (35 points)
    Jan 10, 2014 11:37 AM in response to nbar

    I was told that every new OS handles hardware differently. In this case, it handles the graphics card differently. Despite that my Mac is only 2 years old (an infant by PC standards) my logic board said "kiss my @$$" to Mavericks. Everything was smooth as butter before Mavericks. Every time it crashed it was going full screen with YouTube, Netflix, Airplay, you name it. So, an new logic board it is, or go back to ML. Without being a Genius myself, I can't be much more technical than that. :-)

  • by nbar,

    nbar nbar Jan 10, 2014 11:37 AM in response to JamesMG76
    Level 5 (6,980 points)
    Jan 10, 2014 11:37 AM in response to JamesMG76

    "Why is that?"

     

    I can't answer that. I have no idea why certain hardware components fail at certain times. But once they do, they get worse. You would only be able to boot in safe mode because safe mode only loads the necessary drivers for your system to start, which would not include any of the Nvidea GPU's drivers. Again, though, this hasn't been ruled as the cause of the issue. I definitely understand your concern, but wait until you get the results of the diagnostic. not all mid 2010 Macbook Pro's are defective. "Apple has determined that a small percentage of this model..." That's how the replacement program's statement reads.

     

    "Why is it that 3rd party kernel extensions trigger a GPU error?"

    Read the link I referred you to. 

     

    Regards.

     

    PS: This isn't speculation. I'm basing this on the fact that 1) I have had a GPU fail on me before, 2) I have read the experiences of others on this site.

  • by JamesMG76,

    JamesMG76 JamesMG76 Jan 10, 2014 11:47 AM in response to nbar
    Level 1 (4 points)
    iPhone
    Jan 10, 2014 11:47 AM in response to nbar

    Thanks!

  • by nbar,

    nbar nbar Jan 10, 2014 11:53 AM in response to JamesMG76
    Level 5 (6,980 points)
    Jan 10, 2014 11:53 AM in response to JamesMG76

    You're welcome. Best of luck with the appointment.

  • by BigJoeCool,

    BigJoeCool BigJoeCool Jan 12, 2014 10:38 AM in response to jowen82
    Level 1 (0 points)
    Jan 12, 2014 10:38 AM in response to jowen82

    How did you get on with your appointment? I'm a bit screwed as I'm acutually working over in Ireland at the moment so there is no way that I can get to an Apple store in the immediate future I also need my laptop for work on a daily basis (I'm a freelancer) so can't really send it anywhere... still, be interested to hear what they told you!

  • by JamesMG76,

    JamesMG76 JamesMG76 Jan 12, 2014 7:22 PM in response to BigJoeCool
    Level 1 (4 points)
    iPhone
    Jan 12, 2014 7:22 PM in response to BigJoeCool

    BigJoeCool - it failed the text, so it is the GPU.

     

    Talked to the genius at length about it, however (nice guy, we know some of the same people so he was very helpful) - I asked him if it would get worse over time or if there was a chance that some of the 3rd-party extensions had caused it and that it might stay manageable (after crashing 4 or 5 times on the 7th and 8th, it has not crashed since...which I believe may be in part to removing a couple old apps, etc).

     

    He said the answer is yes and no.  He said he has seen both situations but there is no way to know which boat you will be in.  He said it could be something that starts occurring more and more, or it could happen every few months, once a year, etc, or it could be that it was triggered by the 3rd party extensions and it won't be a problem again.

     

    He suggested i call Apple Care to see if they would put a note on my serial number to authorize the repair for free (I've had it for about 3 years and 5 months).  I called Apple Care and the first answer was no...I'm not very good at taking no for an answer, however, so I'm on to round two and should know more by Tuesday.

     

    Hope this was helpful.

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