deltamc15

Q: Strange problem when copying files to NAS

Hello all. I have a strange problem when trying to copy files from my intel iMac to my Seagate NAS. I am copying files from my HD and when the file is nearly copyied i get an error message saying that the file can't be copied because it is already in use by another application. Well... it surely isn't. I try copying them by ftp (Filezilla) and everything works fine. I can then access them through my media server but !!!! NOT THROUGH MY iMac!!!! It is like the files are not there!!!! But they definetely are! I tried fixing the disk permissions, rebooting NAS, iMac etc but nothing seems to solve the problem. Is there any suggestion of what might be wrong? I am under Mavericks and i am pretty sure that the problem started after the update. When copying from my external USB hard drive to my iMac HD everything works fine. The problem is from my iMac to my NAS.

iMac, OS X Mavericks (10.9)

Posted on Nov 1, 2013 1:34 AM

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Q: Strange problem when copying files to NAS

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  • by tarod208,

    tarod208 tarod208 Jan 30, 2014 1:53 PM in response to tarod208
    Level 1 (0 points)
    Jan 30, 2014 1:53 PM in response to tarod208

    I finally figured out a solution.  My NAS shares both SMB and AFP.  I had to force all my shares from NAS on my Mac to mount AFP.  This was a pain to do but I have not seen the issue since all of my shares are now afp.

     

    I did this using the Go menu, Connect to server, and the afp://your nas ip here/  Once the Nas was mounted I dragged the folders to my finder side bar.  I then went to users under system preferences to create a auto mount.  Under my user account I selected the login items.  From there I clicked on the + and added each folder on the Nas.  Luckily I only have four root folders.  When I reboot they open in finder but all programs can access the folders and no errors when copying or moving large files.

  • by tarod208,

    tarod208 tarod208 Jan 31, 2014 9:49 AM in response to tarod208
    Level 1 (0 points)
    Jan 31, 2014 9:49 AM in response to tarod208

    I should mention that with Mavericks all servers mount be default using SMB.  This is why I had to manually set them to AFP.  Again using AFP the copy move issue was resolved.

  • by paul2williamson,

    paul2williamson paul2williamson Feb 11, 2014 3:34 AM in response to deltamc15
    Level 1 (0 points)
    Feb 11, 2014 3:34 AM in response to deltamc15

    same problem here since maverick upgrade . on awide variety of discs.  I can work around it by quitting every application that might have the file loaded or even indexd. then it works fine. (reboot is another option). Maverick seems to be 'locking' files even if they are only being read . A programming blooper I reckon.

  • by jackjitsu,

    jackjitsu jackjitsu Mar 18, 2014 8:45 AM in response to tarod208
    Level 1 (0 points)
    Mar 18, 2014 8:45 AM in response to tarod208

    I have a brand new iMac 27" running Mavericks.

     

    Was pretty shocked to run into these issues trying to use my linux file server.

     

    Experimented a hundred different ways.

     

    SMB1 and SMB2 is BROKEN, period.

     

    As soon as I installed an afp server on my linux box, all issues went away.  Dont use SMB, apple really dropped the ball here.

     

     

    Now if I can just find away around the automount bug which causes network drives to mount as root only, ill be happy.

  • by SilverSkyRat,

    SilverSkyRat SilverSkyRat Mar 20, 2014 3:50 AM in response to jackjitsu
    Level 3 (548 points)
    Mar 20, 2014 3:50 AM in response to jackjitsu

    jackjitsu wrote:

     

    Now if I can just find away around the automount bug which causes network drives to mount as root only, ill be happy.

    Hi jack, I run a post login script which creates the directory as the logged in user (e.g. mkdir /Volumes/Data) and then mount the share to it via diskutil. That way the logged in user is owner of the mount point. Of course you'll need a logout script to unmount and remove the directories if you have multiple users on the same mac so that they can then login, make and own the mount points and mount the shares if the directory names need to be the same (as mine need to be)

     

    Message was edited by: SilverSkyRat; more info

  • by riiiic,

    riiiic riiiic Mar 29, 2014 2:28 PM in response to tarod208
    Level 1 (1 points)
    Mar 29, 2014 2:28 PM in response to tarod208

    Hi there,

     

    I have the same problem here, plus a paninful frame drop during Full-HD video playing over the 1 giga bit lan that run just fine before Maveriks (since I can copy the same Video (7-Giga) in less than 7 minutes.

     

    Anycase, I have a Zyxel NSA-325, and I can not mount the volume with afp, I'm only allow to mount in "smb".

     

     

    do you know any other possible solution to this mess ? I'm havin the 8072 (can't delete these folders(/files) code every time after a while of nice use..

     

    :-(

  • by Gaston1980,

    Gaston1980 Gaston1980 Mar 30, 2014 4:04 AM in response to deltamc15
    Level 1 (4 points)
    Notebooks
    Mar 30, 2014 4:04 AM in response to deltamc15

    Hi,

     

    I've had similar issues copying files between osx and Qnap via AFP or SMB:

    - from finder to finder screen.

    - from Itunes to finder screen.

     

    I'm not sure if the folowing trigger did something, but now I'm copying again fine for a week.

    go to finder

    command-J

    at the bottom of the screen do not select "show preview".

    I've (de-)selected this a few times and applied as default.

     

    Regards,

    G

  • by riiiic,

    riiiic riiiic Apr 1, 2014 11:47 PM in response to Gaston1980
    Level 1 (1 points)
    Apr 1, 2014 11:47 PM in response to Gaston1980

    Ho, thanks.

     

    Is possible to do that as default for all folders, for the entire finder ?

    This option seems folder dependent, that means I have to do it every time I reconnect to the same intranet..

     

    Am I correct ?

  • by 3zero2-apple,

    3zero2-apple 3zero2-apple Apr 4, 2014 7:20 AM in response to deltamc15
    Level 1 (0 points)
    Apr 4, 2014 7:20 AM in response to deltamc15

    in my case when I use copy and paste I get error when copying to my NAS.

     

    the error never appeared when instead of using copy and paste I drag the file.

  • by Danne_Jaha,

    Danne_Jaha Danne_Jaha Apr 6, 2014 1:23 AM in response to deltamc15
    Level 1 (0 points)
    Apr 6, 2014 1:23 AM in response to deltamc15

    Okey... so i have the same problem latest OS X and latest firmware for my Qnap 559-2 or something.

     

    It is only with some files, actually i only found the error with a special group of files. .avi and same serie.

     

    I could not solve the problem, but i could copy, move and erase the files on the local computer.

     

    So WORKS:

    Move the files to NAS with FTP works, then just remvoe /move the files from your local computer :-)

  • by AndyiMac,

    AndyiMac AndyiMac Apr 27, 2014 10:35 AM in response to tarod208
    Level 1 (0 points)
    Apr 27, 2014 10:35 AM in response to tarod208

    Thank you so much, I've been dealing with this on and off for what felt like months (since I upgraded to Maverick).  I don't do a lot of transactions with my NAS drive, but when I do, I do a LOT, hundreds of files. And it was really getting beyond frustrating when I kept getting "... file in use" messages when I know that was not the case and I had to re-continue the file copy from that point, towards the end goal of copying hundreds of files.  Once I changed to AFP, it hasn't failed me yet, in copies of a few hundred files.  But I do notice, that it's "slower". Listing the directory of hundreds of files is slower, and copying is slower, and "show preview column" is slower (but I disabled that for most of the time now, using it only when I am dealing with my local drive only).

     

    Thank you all for helping reduce the frustration. I guess now we wait for Apple to release a fix around this so that we can actually move beyond AFP for NAS drives when using a Mac.

  • by Gaston1980,

    Gaston1980 Gaston1980 Jun 7, 2014 6:08 AM in response to deltamc15
    Level 1 (4 points)
    Notebooks
    Jun 7, 2014 6:08 AM in response to deltamc15

    I've read a few sites about osx users complaining about stability and speed.

     

    Apple shifts from AFP file sharing to SMB2 in OS X 10.9 Mavericks?

     

    http://forums.appleinsider.com/t/157993/apple-shifts-from-afp-file-sharing-to-sm b2-in-os-x-10-9-mavericks

     

    Using the following solution right now. Seems promising.

    http://www.zdnet.com/mavericks-smb2-problem-and-fixes-7000022519
    https://discussions.apple.com/thread/5467191?start=30&tstart=0

     

    And some for the Dutchies:
    http://www.appletips.nl/10-9-nas-verbindingsproblemen-verhelpen-door-smb1-te-act iveren

     

    Like to hear about your finder/findings

  • by nik_qc,

    nik_qc nik_qc Jun 14, 2014 6:43 PM in response to Gaston1980
    Level 1 (0 points)
    Jun 14, 2014 6:43 PM in response to Gaston1980

    Maveric is very disappointing. I waited for long enough to avoid getting into too much troubles after upgrade and, to my surprise, I suffer from this silly issue now! Can't copy a few dozens of photos to my NAS.

     

    I have observed a couple of things:

     

    - copying using simple copy command (ie from shell) works perfectly

    - copying from Finder is almost always problematic - even after applying all tricks mentioned above

     

    I have noticed that Finder, apparently, tries to copy the files in some weird way - maybe it creates all these files first and then writes to them or something like this. And, it seems to me that Finder tries to copy multiple files in parallel - that's what shell does not do when you copy a bunch of files, it is always sequential and always as simple as "open/create-write-close".

     

    I conclude that if there is a bug in CIFS client, then it is Finder that triggers it - because of the way it copies the files.

     

    Also it seems if you "copy" all files you want to copy first and then paste them to the destination it will fail at some point. But if you paste again and select "skip - all" for duplicates - they will eventually all get there.

     

    Shame on Apple for letting such a silly bug to get released.

  • by Shadow1952,

    Shadow1952 Shadow1952 Jul 25, 2014 2:11 AM in response to deltamc15
    Level 1 (0 points)
    Jul 25, 2014 2:11 AM in response to deltamc15

    Hi there,

     

    This is a ridiculous problem, I've been working on a Mac since 1992 and never had a problem with the simple basic tasks of Copy and Paste until recently when during copying the very annoying "The operation can't complete because the file ... is in use" message started appearing.

    In my case it usually copies 5/15GB from one remote disc to another remote disc until it stops and as I have ±10TB to copy this proces is very contra-productive and time consuming.

     

    I started copying on my MacBook Pro (10.9.4), then took the discs to an iMac (10.9.4) and then to a power iMac (10.6.8) but in all cases the same disappointing result.

    After visiting several sites about this topic to find a way around this serious problem I'm very surprised that as far as i know nobody came up with a temporary solution for this failure, close down Spotlight, icon preview, even a clean install and Terminal suggestions don't help at all.

     

    I wish someone at Apple wakes up and and restores the system to the good old days when copy/paste worked well in the background and I could occupy myself with more important things or wake up the next morning to find that the copying was successfully finished.

    A statement from Apple that they recognize the problem and are working to solve it as soon as possible would send my mind at ease but as usual such a statement is nowhere to be found.

     

    When a new application is being launched bugs can be expected but that we're discussing Copy/Paste problems in 2014 is beyond me and I wonder how long it takes Apple to change the system back to a state that simple basic computing tasks can once again be done without problems.

     

    Things change in this world and some not for the better but let's see what the next update brings, I wonder.

  • by Shadow1952,

    Shadow1952 Shadow1952 Jul 25, 2014 4:08 PM in response to deltamc15
    Level 1 (0 points)
    Jul 25, 2014 4:08 PM in response to deltamc15

    Hi there again,

     

    I've gathered some more information since my last post that might be useful to someone who knows to draw the right conclusions.

    I was (and still am) struggling to get folders and files from a 3TB Western Digital disc to a 3TB Intenso disc and vice versa with the constant annoying "The operation can't complete because the file ... is in use" message. Both discs only have a USB connection and were first connected to a MacBook Pro and later to an iMac.

     

    While struggling on the iMac I started copying my next remote discs on the MacBook Pro, these are two identical 2TB LaCie discs connected with Firewire 800 and to my surprise all went well, very well, the first 450GB folder copied without any problems at all. Now these LaCie discs have several in/outputs and I was curious what would happen if I used their USB facility and once again to my surprise there were no problems at all, copying takes longer but no annoying messages appeared.

     

    Then I tried my two identical 6TB Western Digital discs with Firewire and once again no problems at all with Copy/Paste.

    I've also tried my 500GB Intenso USB disc and also this one gave no messages during copying. All the discs have 1 partition in the Mac OS extended journaled structure.

     

    I'm sorry if I accused somebody at Apple wrongly but I really don't know anymore what causes the "file is in use" problem and it's still there i can tell you, is it the way USB is handled or the 3TB WD disc or the 3TB Intenso disc, if you can make sense of this information I'll be glad to hear from you.

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