Why won't my MacBook Pro connect to my wifi?

Unfortunately I still have this issue after taking action to separate the two frequencies on my BTHomeHub5. Interestingly if I join my own router through the BTWifi-with-FON and enter my account details the ISP service is retained.

Maybe I am actually experiencing a slightly different issue, which is that it does retain the WIFI connection, but drops the ISP for my MBP. Note all other devices work fine, including a newer MacBook air.

Have you tried changing channels on the router? It looks like the router is a dual-band router - change the channel for 2.4GHz to 11 and for 5GHz to 149. See if that helps out on the macBook Pro side (it shouldn't affect the other devices).

Clinton

I know how to solve this problem had the same issue, its basically because you BTHome hub runs a 5GHz frequency a long with a 2GHz frequency and for some reason your mac tries to connect to that even though they dont have the techologies will allow them to run on that frequency, making you not connect to the internet. To fix this log into your homehub settings onlin by going to http://bthomehub.home/then going to advanced settings, wireless which should be under it and then click on the 5GHz and turn it off or rename it and click apply. So you can make your laptop connect to the correct frequency. IF you can connect to the internet on your laptop then you can still do the same steps and process on your phone or any device that connects your BThomehub.

Can I just say this was an amazing shout

i did exactly this and my Mac book could connect to the right frequency

i don't normally post on Mac forums but had to because for all those struggling with connecting to your home broadband it's worth checking this solution out

thanks so much

Your welcome, thanks for showing your appreciation. I remember when i first got this problem it was so annoying and didn't make sense because all the other devices in my house would connect to the internet and my laptop would just refuse and after many failed attempts of speaking to Apple and BT i somehow solved the solution don't remember how now, think i was looking through settings and thought about the different frequencies or someone else mentioned something similar. But glad i could be of help its stupid to think BT doesn't have an article or help guide on this somewhere, or even Apple.

Thank you! This worked for my girlfriend's MB Pro. Weirdly, my MB Pro, same configuration and running the same OS version, did not suffer from this problem - it struggled a bit but got there eventually. My girlfriend's machine would not work at all until this fix. Weird, but there you go.

Anyway, thanks a lot. 🙂

Thanks for your help!

I've had this issue for a while and couldn't find any solution. Your advice worked instantly!!

😉

Great call!! Thanks for posting this 🙂

disabling or renaming 5ghz fixes it. but that leads me to a question: does the 5ghz and 2ghz refer to speed or frequency? If speed, it means my mac will access the internet more slowly, which is not a great solution really

Indeed you are right, Frequency is a key feature, within the difference. (Channel Range)

I renamed my 5Ghz just added 5Ghz at the end of my SSD, I always like to use 5Ghz, due to less crowded channels within my area. But older devices may not connect to 5Ghz,. So i deleted old SSD from Macbook Pro and connected to my 5Ghz on my macbook, not had a dropout since.

Hey JustKwame,

I have no words to express how your post helped me.

All I must say, I have been suffering from this pain for years now all troubles just "Gone" by following your simple instructions.

Thank you so much and wish your all very best.

You're a star. Thanks

I disabled the 5gz on the router and connection works fine now, just using the 2.4gz band.