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Macbook Pro early-2011 crashing/locking-up

Hello,


My MacBook Pro (early-2011 model 15") has been locking up and crashing lately. It was recently upgraded to Mavericks OSX.This has happened only a handful of randomn times over the past two months. I don't think it has to do with the OS version because it did this a couple months ago as stated when I had Lion, and also ML. However, in the past 24 hours i have locked up around 5 times and crashed at 3 times. I've attached the crash report below from the latest crash this morning. I use one usb port to connect to a Dell monitor using DisplayLink adapter, and the other usb port goes to a 4-port usb hub that has my wired keyboard, mouse, and phones that I test with plugged into. The mini displayport goes to another Dell monitor. Can anyone help me determine the issue? Does it look to you like the RAM has been corrupted and needs replacing perhaps? Or maybe it is this usb hub causing memory crashes from having so much stuff plugged into it? Log below:


Anonymous UUID: A06D9E0B-752F-521A-C64F-89E5D1C93276



Fri Nov 1 09:51:46 2013

Machine-check capabilities 0x0000000000000c09:

family: 6 model: 42 stepping: 7 microcode: 40

Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz

9 error-reporting banks

threshold-based error status present

extended corrected memory error handling present

Processor 0: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

Package 0 logged:

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 1: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 2: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 3: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 4: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 5: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 6: machine-check status 0x0000000000000005:

restart IP valid

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid

IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid

IA32_MC7_STATUS(0x41d): 0xbe2000000001117a valid

MCA error code: 0x117a

Model specific error code: 0x0001

Other information: 0x00000000

Threshold-based status: Undefined

Status bits:

Processor context corrupt

ADDR register valid

MISC register valid

Error enabled

Uncorrected error

IA32_MC7_ADDR(0x41e): 0x000000004dc98080

IA32_MC7_MISC(0x41f): 0x000000b72e020086

IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid

Processor 7: machine-check status 0x000

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: KINGSTON SV300S37A240G, 240.06 GB

Serial ATA Device: MATSHITADVD-R UJ-8A8

USB Device: Hub

USB Device: Plugable UGA-2K-A

USB Device: IR Receiver

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: USB2.0 Hub

USB Device: Hub

USB Device: G500

USB Device: Multimedia keyboard

USB Device: Hub

USB Device: XT912

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

MacBook Pro, iOS 5.1.1

Posted on Nov 1, 2013 9:29 AM

Reply
Question marked as Best reply

Posted on Nov 3, 2013 7:04 AM

Hi Will-H,


Thanks for using Apple Support Communities. It sounds like more isolation might be needed to rule some things out. I would recommend this article:


OS X Mavericks: If an app freezes or quits unexpectedly

http://support.apple.com/kb/PH13975

  • Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
  • Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
  • Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
  • Restart your Mac in safe mode.Start up in safe mode
  • Use Disk Utility to repair your computer’s internal disk.


Cheers,

- Ari

2 replies
Question marked as Best reply

Nov 3, 2013 7:04 AM in response to Will-H

Hi Will-H,


Thanks for using Apple Support Communities. It sounds like more isolation might be needed to rule some things out. I would recommend this article:


OS X Mavericks: If an app freezes or quits unexpectedly

http://support.apple.com/kb/PH13975

  • Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
  • Uninstall any app plug-ins or enhancements from other manufacturers.If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
  • Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.Use Apple Diagnostics or Apple Hardware Test
  • Restart your Mac in safe mode.Start up in safe mode
  • Use Disk Utility to repair your computer’s internal disk.


Cheers,

- Ari

Macbook Pro early-2011 crashing/locking-up

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