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can not connect to app store

since upgrading to OS 10.9 Maverick (from China) I cannot acces any more Itunes or the Apps store

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Nov 1, 2013 10:26 AM

Reply
1 reply

Nov 3, 2013 9:37 AM in response to fritzmajor

Hello fritzmajor,


I found a few resources with steps you can take when you are not able to connect to the iTunes Store or Mac App Store.


I recommend these articles for issues with the iTunes Store:


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Follow the steps in this article for issues connecting to the Mac App Store:


Mac App Store: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required"

http://support.apple.com/kb/TS5202


Thank you for using Apple Support Communities.


Best,

Sheila M.

can not connect to app store

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