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Mavericks download problem

User uploaded fileThis is what pops up whenever I try to download mavericks. Any ideas of what I am doing wrong?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Nov 1, 2013 1:25 PM

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Question marked as Best reply

Posted on Nov 3, 2013 6:53 AM

Hi, daisiefromnc.


Thank you for visiting Apple Support Communities.


If you are experiencing issues downloading Mavericks from the Mac App Store, here is a helpful troubleshooting article.


If downloading an app is interrupted

Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. For more information on this topic, see Mac App Store: How to resume interrupted downloads.

Note: The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.


Troubleshooting the Mac App Store

http://support.apple.com/kb/TS3624


Cheers,


Jason H.

1 reply
Question marked as Best reply

Nov 3, 2013 6:53 AM in response to daisiefromnc

Hi, daisiefromnc.


Thank you for visiting Apple Support Communities.


If you are experiencing issues downloading Mavericks from the Mac App Store, here is a helpful troubleshooting article.


If downloading an app is interrupted

Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. For more information on this topic, see Mac App Store: How to resume interrupted downloads.

Note: The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.


Troubleshooting the Mac App Store

http://support.apple.com/kb/TS3624


Cheers,


Jason H.

Mavericks download problem

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