iWork and iLife free with new iOS devices?

Want download iWork and iLife apps for free on my iPad air but they are not free a

iPad Air Wi-Fi, Cellular, iOS 7.0.3

Posted on Nov 1, 2013 3:02 PM

Reply
16 replies

Nov 7, 2013 10:54 AM in response to mom2swimkids

I just got my iPad Air and was having the same problem. When I searched for these apps in the app store, they all listed at $4.99 each. But when I went to the App Store and scrolled through the Featured apps at the top of the App Store home screen, there is a link to iWork and another to iLife. These listed all three apps for each set for free.


Hope it works for you, too!

Nov 7, 2013 10:59 AM in response to Jaycen from CA

Try this:


Go here to verify your device registration (you'll need to login using your Apple ID credentials):

https://supportprofile.apple.com/

You can view your registered device(s) here and if there are any you've missed registering, you can do so that as well. You can also register new devices here.


Afterwards, visit the App Store and your free apps should be available to you.


*IF* this does not work, continue as follows:


Log out of the iTunes Store on your device:


Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"


Reset your device:


Device Reset (won't affect settings/data/music/apps/etc)


1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.


2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.


3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.


After the device has restarted, sign back in to the App Store as above. Try to download the apps again.

Dec 5, 2013 11:28 PM in response to SergZak

hello,

i just got my ipad, updates to IOS7.0.4, and cannot download the iLife/iWorks apps for free. i did everything you said: registered my new device, logged out of itunes, reset device, logged back in. still shows in app store for 9.99. not sure what to do now except call apple.


as an aside, i bought mine new 'out of box', and i'm concerned that the original purchaser bought this device prior to the sept. 1 date. nonetheless, i bought this item 'new' and apple should be able to reset my dates according to my purchase/activiation date, right?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iWork and iLife free with new iOS devices?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.